Our stay here was really good. The place is nice and staff was really friendly and helpful.
The only drawback is that it is bit far away from Masjid e Nabwi but if you take UBER / Taxi you will reach in 10 minutes.
The hotel is really pretty and aestheticly pleasing. The rooms are clean and room service is fast. The staff are amazing! We went out on the day of check out and ran into car issues. We came back later than the check out time. The staff was super understanding and did not charge us. There are shops and restaurants nearby which usually open in the afternoon/evening. We stayed for 4 days and we're happy with it.
The only downside is that it is far from Al-Haram which I did not know. It's a 13-17 mins drive which costs around 17-24 sar on Uber.