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MainStay Suites Madison Airport

2.5 star property

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Photo gallery for MainStay Suites Madison Airport

Lobby
Free daily continental breakfast
Indoor pool
Exterior
Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5317 High Crossing Blvd, Madison, WI, 53718
  • Place, American Center
    ‪3 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪17 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪9 min drive‬

Room options

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Basic Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Basic Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed with Sofa bed, Non Smoking

Basic Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, cots/infant beds

Basic Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Madison Airport

Family-friendly hotel with indoor pool and free breakfast
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Weekly housekeeping is available.
MainStay Suites Madison Airport offers 53 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Madison Airport. During your stay, you'll be within walking distance of East Towne Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and basketball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from American Center and a few minutes from East Towne Mall
MainStay Suites Madison Airport offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly MainStay Suites Madison Airport. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (121 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 April to 24 April:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
MainStay Suites
Mainstay Suites Madison
MainStay Suites Madison East

MainStay Suites Madison Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 161 reviews
Rating 8 - Good. 39 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 13 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, but a little dated. The members of the staff were friendly. Given my spouse and I have different sleep schedules, it was nice to have a sitting area separate from the bedroom.
Stayed 2 nights in Oct 2025

4/10 Poor

Melanie

Stayed 1 night in Oct 2025

8/10 Good

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great suite! Separate rooms work for different activities (sleep vs. cooking). Nice spot!
Stayed 1 night in Oct 2025

8/10 Good

Karen

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Anisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the pool was bigger but it was pretty ok for a weekend stay and would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

SARA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Manager even called us to let us know our room was ready early
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You're almost clean bed was comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again

Staff was very friendly. We were able to upgrade our room for a small amount. The hotel was booked. The breakfast was standard. Someone was cooking in the hotel and there was a very strong smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a family medical emergency and it was perfect location and the amenities met our needs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda, WISCONSIN RAPIDS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to airport from this location, friendly staff.
Stayed 1 night in Sep 2025

8/10 Good

Christina

Stayed 1 night in Aug 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jeremiah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were actually full size not queen as listed. Carpet seem wet and sticky, it is probably too old and needs replacing. Hallway smelled like Marijuana sometimes and back parking lot smelled like Marijuana. No bathroom vent or vent was broken.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fine, but wouldn’t stay again.

Hotel was fine, but had a bit of a smell, maybe just because it’s old? Room was fine, clean overall, but definitely could use better vacuuming in corners and along edge of wall. Definitely old and a little rough, but at least it was pretty clean. I personally would spend a little more and get a nicer hotel next time… most likely wouldn’t stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s great.

We enjoy staying here. The room is large, includes a kitchenette, living room area and sleeping area. The pool is small but fits the need.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual, but adequate. Several different choices. Pool area was nicely maintained and clean. I would definitely stay here again when in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suite arrangement, nice pool+spa, patio, putting green, expansive yard, lovely mature trees.
Stayed 2 nights in Jul 2025