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Holiday Inn Express & Suites Madison West - Middleton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Madison West - Middleton by IHG

Exterior
Exterior
Free buffet breakfast
Reception
Free buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Laundry

Explore the area

View in a map
8353 MURPHY DRIVE, Middleton, WI, 53562
  • Place, Capital Brewery
    ‪13 min walk‬
  • Place, National Mustard Museum
    ‪16 min walk‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Madison West - Middleton by IHG

Hotel in Middleton with free breakfast and free airport shuttle
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express & Suites Madison West - Middleton by IHG offers 106 accommodations with a safe and coffee/tea makers. 43-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Middleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of National Mustard Museum. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport shuttle service
There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 750 square feet (70 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Madison West - Middleton by IHG. Self parking is free.

This Middleton hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cots (infant beds) are available for USD 10.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Middleton
Holiday Inn Express Suites Madison West Middleton
Holiday Inn Express Suites Madison West Middleton by IHG
Holiday Inn Express Suites Madison West Middleton an IHG Hotel

Holiday Inn Express & Suites Madison West - Middleton by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 526 out of 631 reviews
Rating 8 - Good. 78 out of 631 reviews
Rating 6 - Okay. 18 out of 631 reviews
Rating 4 - Poor. 5 out of 631 reviews
Rating 2 - Terrible. 4 out of 631 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish they had waffles. The automatic pancake machine just isn't as good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice. Good breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and friendly. Nice and clean space. The gym was more equipped than most I’ve come across (multiple cable machines and squat rack/free weights), and the pool and jacuzzi were nice sized. Included breakfast had nice options and was well stocked to take on the rush of hungry people in the morning. I’ll definitely stay here again if I ever visit Middleton/Madison in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location several times for work. I am amazed at how fast the staff gets me my room key and gets me on my way to relaxation.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin, Willard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick, convenient, quiet area.
Stayed 1 night in Sep 2025

8/10 Good

Nou Chee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location & clean facilities. The gym had good equipment
Stayed 2 nights in Aug 2025

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Great hotel

Great hotel, friendly staff, right next to a Costco
Stayed 2 nights in Aug 2025

10/10 Excellent

Shi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , staff friendly, free breakfast and free all day coffee and tea
Stayed 6 nights in Aug 2025

10/10 Excellent

Yonghoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandon

Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Stayed 3 nights in Aug 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean tiles, very aesthetic atmosphere
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is fine and rooms are comfortable. Breakfast was good and had decent variety. For being a pretty new building, the AC is tremendously noisy, to the point that we had to turn it off during the night to allow us to sleep. Indoor pool was very cold, not suited for children in my opinion.
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Stayed 4 nights in Aug 2025

10/10 Excellent

JU Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean rooms and bathrooms. Breakfast was great and more tasty than usual fare. Bean to cup coffee available all day was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phyroath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable beds. Even the sofabed was comfortable. Very spacious. Very large pool and whirlpool. Also a very large gym with tons of equipment. Breakfast was okay but they stocked very good quality products like Silk alternative milks and Oikos yogurt.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a lot of Holiday Inn Express. This one had the best breakfast so far. The check in was very quick. The room was clean. The bed was comfortable. Free parking. I didn’t use the pool. Both elevators were working and clean. I would definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Great desk receptionist! Light switches are a bit of a mystery. Internet went out for an hour. Please put recycle bins in the rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Amenities
Hotel was clean, the room was very nice, the breakfast food was good.
Stayed 3 nights in Jul 2025