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Holiday Inn Hotel & Suites Madison West - Middleton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Pool
Exterior
Exterior
Breakfast meal
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1109 Fourier Dr, Madison, WI, 53717
  • Place, Capital Brewery
    ‪2 min drive‬
  • Place, National Mustard Museum
    ‪2 min drive‬
  • Place, Pleasant View Golf Course
    ‪4 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Pool Access

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Top Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Hotel & Suites Madison West - Middleton by IHG

Free water park access, a restaurant and 4 bars/lounges are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers 157 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a complimentary water park, a 24-hour fitness centre and a children's pool.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Madison West - Middleton by IHG. During your stay, you'll be within walking distance of Capital Brewery. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Benvenutos Italian Grill
  • Splash around at the free water park with a waterslide
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from University of Wisconsin-Madison and 13 minutes from Camp Randall Stadium
  • Free airport, train station pick-up and shopping centre shuttle service
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers its guests a complimentary water park, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6800 square feet (632 square metres) and includes a conference centre. A children's pool, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Hotel & Suites Madison West - Middleton by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available on request), An area shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Madison hotel.

Benvenutos Italian Grill – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM on request
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benvenutos Italian Grill

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Children's pool
  • Free water park
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,800 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Hotel & Suites Madison West - Middleton by IHG offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
All reservations come with 5 passes to Crawdaddy Cove on-site waterpark. Additional passes are not available for sale Friday-Saturday.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison West
Holiday Inn Madison West
Holiday Inn Hotel And Suites Madison West
Madison Holiday Inn
Holiday Inn Madison

Holiday Inn Hotel & Suites Madison West - Middleton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 499 reviews
Rating 8 - Good. 116 out of 499 reviews
Rating 6 - Okay. 62 out of 499 reviews
Rating 4 - Poor. 19 out of 499 reviews
Rating 2 - Terrible. 21 out of 499 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service
We didn't have hot water in our shower just warm water. And the towel hook was falling. All the rest was fine.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, rooms were clean and fully stocked. The pool and water park was awesome for the kids. Breakfast was good too
Stayed 1 night in Dec 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great place with great amenities! The breakfast was FANTASTIC! So many options. The only complaint is that the room was warm so we ended up turning on the air conditioner in the middle of the winter. The beds could be more comfortable. We will absolutely stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was fantastic and our two children loved it (2 and 4 years). We specifically drove out of our way on our road trip to go to this hotel and it did not disappoint. We will be coming back!
Stayed 1 night in Nov 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst holiday and express that I ever stayed in and I stay in a lot of Holiday inn Express. In fact I had just stayed in Holiday inn Express and Joliet Illinois and it was excellent. This hotel in Madison was horrible The staff with terrible. The room was a disaster I had to ask for sheets to cover up the sofa and the chair they need to be thrown out in the dump. I couldn't believe this hotel it's unbelievable. The light didn't work in the shower The toilet leak who's in charge there. Nobody probably.
Stayed 4 nights in Nov 2025

8/10 Good

Alexandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Water park is great for young kids! Nice to have restaurant with good kids menu attached to hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay, Greendale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and so easy to get to the pool. The breakfast that was included was AMAZING!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jill

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean; water park was a hit for the kids. We ordered food from the restaurant and they brought it to us at the water park, and were extra courteous!
Stayed 1 night in Nov 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jurie

Travelled with family
Great staff. Clean rooms. Safe place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Nice room close to pool
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Amenities
Disliked: Property conditions & facilities
Whistling draft. Loud refrigerator
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

8/10 Good

Nathan

Stayed 1 night in Nov 2025

8/10 Good

Sara

Stayed 2 nights in Nov 2025

10/10 Excellent

Mahmudul

Stayed 3 nights in Nov 2025

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff were extremely pleasant!
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
All the above. Extremely helpful and courteous staff
Stayed 1 night in Nov 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast food was okay decent selection and the room was great beds were comfy. Daughter ended up with an ear infection from the pool and no one was supervising their kids. They were messing with the handicap seats and climbing up water slides!
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and wonderful!
Stayed 4 nights in Oct 2025

6/10 Okay

Larry, Bay City

Travelled with family
Liked: Cleanliness, property conditions & facilities
I called three different times to secure an early check in (my grandson’s concert started at check in time), and while others got it, we were not able to. In a no smoking bldg, we were practically choking on the smell of smoke in our room. I was too tired to call anyone, so I can’t be sure what the staff would or could do. The restaurant food was quite good and the room was pleasant with comfy beds.
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Travelled with family and small children
Food was cold and greasy
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Business traveller
Liked: Amenities
Everything was top notch!! Room was clean and comfortable. Outstanding accommodations for everyone. Breakfast was also yummy included eggs, sausage, bacon and pancakes. Plus all the additional trimmings. Will stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Welcoming staff! Clean and comfortable room. Value
Stayed 2 nights in Oct 2025