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Holiday Inn Madison at The American Center by IHG

Property class: 3

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

A Holiday Inn hotel with a glass entrance canopy, brick facade, and green lighting.
A hotel lobby with a reception desk, a seating area, and a view of the outside through large windows.
A hotel lobby with seating areas, a fireplace, and a bar.
An outdoor patio area with tables and chairs, a gravel path, and a building with large windows and a brick facade.
An indoor swimming pool with clear windows, a tiled floor, and a view of the parking lot and buildings outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5109 W Terrace Dr, Madison, WI, 53718
  • Place, American Center
    ‪1 min walk‬
  • Place, East Towne Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Madison
    ‪19 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk, a television, and an air conditioning unit.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A living room with a sofa, armchair, coffee table, and a lamp.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a bed, a desk with a chair, a television, and an air conditioning unit.

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Top Floor)

A hotel room with two beds, a desk with a television, and a chair.

Standard Room, 2 Queen Beds (Top Floor)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Parking included
4.1 out of 5, Very good, 1,411 reviews
The price is CHF 61
includes taxes & fees
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About this property

Holiday Inn Madison at The American Center by IHG

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a hot tub are on-site.
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Madison at The American Center by IHG. During your stay, you're just a quick walk from American Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from East Towne Mall and 14 minutes from Capitol Square
  • Free airport shuttle service
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
Geiers Grill – This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Madison at The American Center by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 786 reviews
Rating 8 - Good. 216 out of 786 reviews
Rating 6 - Okay. 91 out of 786 reviews
Rating 4 - Poor. 39 out of 786 reviews
Rating 2 - Terrible. 29 out of 786 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly and helpful staff. My husband had a surgical consult at UW ENT, the closeness from the hotel was also really nice. Would stay here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just what I needed. Nice, clean room. It was a wonderful stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, fresh, variety and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff and quiet location. Perfect place to rest and get a quality night sleep.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms; friendliest hotel staff ever
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old not to my standard…..breakfast was fine….staff was fine…..location great.Needs some love and attention to property.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Gary

Convenient shuttle, staff weren’t very attentive but it was fine. Cheap and cheerful basically.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is closed on Sunday. Part of the reason we chose this property was for because there was a restaurant on site and we didn’t have a vehicle. Otherwise fabulous
Stayed 1 night in May 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a night before our flight at nearby airport. The room was incredibly hot though.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wathou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Betsy

Staff the gals at the front desk was very nice and friendly!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
If you advertise as being an airport shuttle hotel, put the hours that the shuttle is available on the website so that people aren't stuck taking a cab instead because of an early morning flight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and nice quiet stay.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! I arrived at 12 a.m. from the airport. There was a person at the front desk. He was very polite and gave me my room very quickly. It was a lovely room with a beautiful view. It was quiet and a nice bed and bathroom.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel could use a good cleaning and updating. Rooms were great though. Our first room as on the same floor with a college baseball team. We asked to be moved and the desk attendant obliged by moving us up 2 floors. It was quiet and safe and near the airport. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were clean. The staff was professional and parking was easy. It was in a great location close to dinning and highway.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Dezeray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice space. Pretty large
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Clean room. Excellent staff that checked us in and waited on us for breakfast. Beds nice and comfy. Hallway carpets need fixing they are pulling up.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great employees enjoy are stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Danyelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Nothing special nothing horrible. It was nice and open. Pool was nice. Breakfast was at a price. I read wrong and assumed it was a continental. But other than that everything was great.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are hard as bricks and the pillows are absolutely horrible!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Manilla

Liked: Cleanliness, amenities, property conditions & facilities
Staff at check in ; excellent service even though she was alone checking in so many people! Breakfast; best continental breakfast ever and the service lady was very helpful and courteous, kept the place clean and tidy. Room; clean and the bathrooms had a vent! Other than the pool being closed, it was an excellent stay for us!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient to the airport.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

peter

Breakfast was way overpriced for what was served. Many free breakfasts have more variety. Don’t bother, just go to a diner. Room had only one outlet at nightstand and that was after unplugging clock. I needed two. Room curtains do not block light at all.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. They gave great advise!
Stayed 1 night in Jan 2026