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Arenal Suites Gran Vía

4.0 star property

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Exterior
Business Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Exterior
Family Apartment, 2 Bedrooms, City View (1) | View from room
Family Apartment, 2 Bedrooms, City View (2) | Down duvets, in-room safe, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Silva 14, Planta 1, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2) | Down duvets, in-room safe, soundproofing, free WiFi

Family Apartment, 2 Bedrooms, City View (2)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • City view

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3) | Down duvets, in-room safe, soundproofing, free WiFi

Deluxe Apartment, 1 Bedroom (3)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • City view

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6) | Down duvets, in-room safe, soundproofing, free WiFi

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

Business Studio (8) | Down duvets, in-room safe, soundproofing, free WiFi

Business Studio (8)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

Business Apartment | Down duvets, in-room safe, soundproofing, free WiFi

Business Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Arenal Suites Gran Vía

Apartment with kitchen, steps from Gran Via
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Arenal Suites Gran Vía, you're just a quick walk from Gran Via. Free WiFi in public areas is available. This upmarket apartment building has 8 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a Smart TV
  • Free WiFi
  • Services include tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Gran Via and 8 minutes on foot from Puerta del Sol
Arenal Suites Gran Vía offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi.

This 4-star Madrid apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping available once per stay
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 8 units
  • Bicycle rentals
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 216 reviews
Rating 8 - Good. 44 out of 216 reviews
Rating 6 - Okay. 6 out of 216 reviews
Rating 4 - Poor. 3 out of 216 reviews
Rating 2 - Terrible. 3 out of 216 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucjan, Sammamish

Stayed 4 nights in Oct 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, room comfort
Ideally located. Very clean and spacious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric, Pembroke Pines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ll start with the staff. They were very attentive and available when needed. Next, the location. The property is situated with a few steps from the Gran Via by the Plaza de Callao. This is the social hub. And while there is activity past midnight all night, in the room, it was total silence. Next the Property itself. It was clean. The bathroom modern, the bed comfortable, and with the grocery one block away, we were able to have snacks and breakfast in the room before heading out.
Stayed 13 nights in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Mathew

Liked: Cleanliness, property conditions & facilities
Easy chheck in process
Stayed 1 night in Aug 2025

10/10 Excellent

Yessi

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad está en perfectas condiciones para una familia. Muy céntrica y te permite ir andando a la mayoría de los puntos de interés turísticos de la ciudad. Muy buena comunicación y atención. Nuestra estancia fue excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Stav

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Plenty of space, basic kitchen, washer/dryer
Stayed 3 nights in Jun 2025

6/10 Okay

Karthik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is centrally located, the house was very clean and well organized. Christian welcomed us and the entire checkin and checkout was seamless. Christian provided us with great inputs on places to go and economic alternatives. Only downside is the noise of the street - given the location, there is always noise from outside and much worse at night when people after a night of partying and drinking are making a lot of noise - the house is not well sound proofed and it’s not easy to sleep at night with all the noise .
Stayed 4 nights in Jun 2025

6/10 Okay

Eider, Doral

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Apartment itself was in excellent conditions, very confortable. If you have a heavy and bid luggage, be prepare to take the stairs up one floor to catch the elevator. After that when you get in the apt inside the apt is very good. The street where it is located is pedestrian and in the early morning the shouting and fighting are endless. The inexplicable thing is that there is a police station at the end of the street. To catch a taxi you have to tell the admin people to call one, if not you have to go with your luggage to gran via to get one
Stayed 2 nights in Jun 2025

10/10 Excellent

Tulsi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There were 5 of us staying at this place and it was spacious enough for us and one of the larger places we found in Madrid. The welcoming service and the cleaning service was great! When we arrived they helped us with our luggage and walked us through the place, WiFi information, filtered water, fridge and small freezer, and recommended places nearby. For someone who loves Indian food we loved that curry house was right next door as well as so many other food options: kfc, honest greens, boba tea place, ramen, vegan, etc. This place is in a prime and central location with shopping, food, activities, and clubs/bars.
Stayed 4 nights in Jun 2025

10/10 Excellent

Slavica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, room comfort
Fantastic apartment, great location and the people message you direct with clear instructions. Happily advise this place to other people 😁
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot in Madrid!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment. The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays. The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there. We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.
Stayed 7 nights in Mar 2025

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, room comfort

Great place near Centro

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, room comfort
Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in downtown but still quiet.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ronald

Liked: Cleanliness, property conditions & facilities
Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity
Stayed 3 nights in Sep 2024

10/10 Excellent

viviana, coral springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend
Stayed 4 nights in Nov 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, location was perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

iskandar

Stayed 1 night in Aug 2024