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Castilla

1.0 star property

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Photo gallery for Castilla

Restaurant
Room amenity
Iron/ironing board, rollaway beds, free WiFi
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Calle Santa Teresa 9, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Plaza de España - Princesa
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Iron/ironing board, rollaway beds, free WiFi

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Iron/ironing board, rollaway beds, free WiFi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | Iron/ironing board, rollaway beds, free WiFi

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | Iron/ironing board, rollaway beds, free WiFi

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Castilla

Concierge services, tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free hostal. Limited housekeeping is available.
Castilla offers 10 accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on weekdays only.
During your stay at Castilla, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Paseo de la Castellana and 10 minutes on foot from Gran Via
Castilla offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This Madrid hostal is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM

Late check-in subject to availability

Late check-in fee: EUR 3 for check-in between 10:00 PM and 8:00 AM

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 3 for check-in between 10:00 PM and 8:00 AM
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.

Property is also known as

Castilla

Castilla Hostel

Castilla Hostel Madrid

Castilla Madrid

Melia Castilla Hotel Madrid

Melia Hotel Castilla

Melia Hotel Madrid

Castilla Hostal Madrid

Castilla Hostal

Melia Hotel Castilla

Melia Hotel Madrid

Castilla Hostal

Castilla Madrid

Castilla Hostal Madrid

Castilla Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 66 reviews
Rating 8 - Good. 31 out of 66 reviews
Rating 6 - Okay. 11 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris in Madrid, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel... in the heart of chueca, always clean

The lady of take care everything... her name is ROCIO... she is so helpful, welcome and so patience.... i love it.. definately i will comeback to the same place..... awww Madrid.... aww hostel Castilla... so wonderful.
Stayed 4 nights in Jun 2017

6/10 Okay

Jo, Malaysia

Liked: Cleanliness, staff & service, room comfort

satisfy

satisfy and happy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hostel in nice area of Madrid, close to downtown but not right in the centre so a bit quieter and felt safer than malasana or gran via

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

5 Nights in Madrid

Spent 5 nights in Hostel Castilla, a neat place with sink in the double single bed room. Room was tidied every morning which makes a welcoming environment on the return. Overall, a good place for overnights at a decent price.

6/10 Okay

Cathy, Canada

Budget dtay

Non smoking room, but still smell smoke.

6/10 Okay

Cathy, Vancouver, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort

Budget control to discover Madrid

Except good convenient location and cheapest price,I don't think any reason to choose this hostal. The owner lady is very very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, Milton, MA

Liked: Cleanliness, staff & service, room comfort

Home Base in Madrid

Myself and a friend were in Madrid for an event. We weren't planning to spend a lot of time in a hotel. This is a hostel. Just a place to sleep or rest. It had everything that we needed: a place to sleep, close to the subway and some places to get breakfast or a snack. We had to share the bathroom but this wasn't a problem. The staff was very solicitous of our needs. Bed was good. There was WiFi and a TV in our room(which we didn't use). The neighborhood was very ordinary and the wooden stairs looked to be 100 yrs old and well worn. Need to climb 3 flights of stairs to get to the hostel. Not a place if you're looking for creature comforts but for the price it was a good deal if you just need a place to camp out, wash and sleep and it was fairly close to the center.

8/10 Good

Ian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay in Chueca

Really pleased with this hostal. It's a good location in Chueca, and I liked the dated charm of the place. Very clean, and the woman who runs it is very attentive. The room was comfortable enough...I had a double bed to myself but I might just have been lucky there. If you want to be in a quiet part of Chueca you could definitely do much worse than this place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hostal.

Nice and clean. No elevator. The owner is friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

a few days in Madrid

Perfect for what I needed. A basic room in a good location to explore Madrid. Beds were clean, toilet and shower were clean and the lady was very helpful, and for a great price. Noisy outside after the bars get out but then I had the window open.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic hotel in a convenient location

I stayed two nights at Castilla and found it to be a good value. It's only two blocks from a convenient metro stop but it's actually walkable to the main spots. Madrid's main attractions aren't that far from each other if you don't mind walking. Shared bathroom which was fine with me. The sign of the hotel is rather easy to miss since this place is in a more residential area and the sign is really small. But if you get a detail map from the airport tourist office you should be OK. I found it easily with the map. Some cons are no reception but they give you the keys to the building. Hallways are timed lights so can be dark until it's activated. But for its price and location I think it's a good value.

10/10 Excellent

Taage, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hostel

I stayed in the single room. It was very comfortable for me for the two nights I was there. The nights can be loud out the window but I guess that's Spain. The biggest problem I had was finding the place. None of the businesses knew where Calle de Santa Teresa was. I suggest asking a cab driver or having a better map. I was able to walk there after taking the airport bus to Plaza de Cibiles. The lady that runs the joint was very nice and spoke enough English to understand, at least she made an attempt. I would stay there again for sure. I got my own set of keys for the building and the room so I didn't have to go ringing the doorbell late at night or whenever I came in, which was the case at some other hostels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy times at Castilla

We (myself and my friend--both college students studying abroad) had a lovely stay at Castilla. It was a little hard to find at first because we hadn't thoroughly researched its location, but once we found it (with the help of the tourist information booth at plaza de cibeles) the hotel was easy to access. We found our room to be pleasant and perfect for our budget. Basically it is an entire floor of an apartment building (3rd floor, no elevator--probably not good for older people) and there are many medium-sized rooms pleasantly decorated and prepared for visitors. We had a shared bathroom and it was always freshly cleaned in the morning. A little loud on weekend nights because of nightlife on the street but the location is easily walkable from many cool parts of Madrid so we thought it was worth it. We also really enjoyed that we felt at ease to just relax in the room and not be bothered by anyone, it was nice to have some privacy after staying in so many hostel dorms. Overall we were very happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel - a bit hidden but in a good location

My first impression of the hotel was not good - it is hard to find, up three flights of stairs and is basically a converted flat. Our room was small and basic with a shared bathroom but can't complain as the price was very good. The only problem is that you only get one set of keys per room which makes it difficult to do your own thing as the landlady is not always in to let you in. That said, the landlady is very accommodating and let us store our bags for a few hours before we caught the plane. She wasn't sure if she would be around when we came back to pick up our bags so said we could leave our bags locked in our room and just asked us to leave the keys on the bedroom table on the way out - perfect! Location was a bit out of the centre but within walking distance and actually we spent a lot of time within our local area as there were many nice and inexpensive bars as well as brilliant tapas. So overall - I would absolutely recommend this hotel.

2/10 Terrible

Abdullah, christchurch, new zealand

Disliked: Cleanliness, staff & service, room comfort

Abdo

The owner was skeptical, paranoid and unhelpful. I asked her at the frist day "can u please leave our room as it coz it does not need clean during our stay,, she said: okey that's fine" but she got into our room every day while we are out and she did not do any clean:( Another problemwith her, i left some emty bottles at my bed room and i needed to give them back to the bar but she took them awayand when i asked her where r the bottles? she said: don't drink at the bedroom drink in the street, and don't talk with me "shashsh" but i tried politely to talk with her but she said get out or i will call the police,,

8/10 Good

John, Sedona, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience.

The manager is a very kind and helpful woman, I felt at home. The room and facilities were in good condition and were kept perfectly clean. The bed was expecially nice. The location is great in itself. The only downside is the street noise from a couple of bars which went on into the wee hours. I have a good white-noise machine that helped.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location, clean room, sweet owner

This hostel is close to an important metro stop. The room is clean and bug free and the owner is an extremely kind Spanish woman. I would most certainly return especially because of the amazingly cheap prices!

8/10 Good

Ardito

Liked: Cleanliness, staff & service, property conditions & facilities
Centrale. Senza ascensore
Stayed 2 nights in Apr 2022

10/10 Excellent

María Encarnación

Stayed 2 nights in Mar 2022

10/10 Excellent

brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 6 nights in Mar 2022

10/10 Excellent

Dario, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Tutto molto pulito.. Zona centralissima. Personale educato ed ospitale.
Stayed 7 nights in Sep 2018

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel

Proprietaria gentile e simpatica, posizione strategica centrale si raggiunge velocemente qualsiasi luogo, camera pulita e comoda.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

centrico, practico, hermoso

muy amable Rocio, gran hotel, buenos cuartos, me encanta, si regreso
Stayed 3 nights in Oct 2017