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DoubleTree by Hilton Madrid-Prado

4.0 star property

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Photo gallery for DoubleTree by Hilton Madrid-Prado

Bar (on property)
Lobby
Fitness facility
Superior Room, 1 King Bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Calle San Agustin 3, Madrid
  • Place, Thyssen-Bornemisza National Museum
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area | LED TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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NH Madrid Nacional
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,002 reviews
The price is CHF 131
includes taxes & fees
6 Apr - 7 Apr
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About this property

DoubleTree by Hilton Madrid-Prado

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
DoubleTree by Hilton Madrid-Prado offers 61 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Madrid-Prado. During your stay, you're just a quick walk from National Prado Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Kirei by Kabuki
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of National Prado Museum and Gran Via
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton Madrid-Prado.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Kirei by Kabuki – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Kirei by Kabuki

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Madrid-Prado Hotel
DoubleTree Hilton Hotel
DoubleTree Hilton Madrid-Prado
DoubleTree Hilton
Doubletree by Hilton Madrid Spain
DoubleTree by Hilton Madrid-Prado Hotel
DoubleTree by Hilton Madrid-Prado Madrid
DoubleTree by Hilton Madrid-Prado Hotel Madrid

DoubleTree by Hilton Madrid-Prado Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 325 reviews
Rating 8 - Good. 57 out of 325 reviews
Rating 6 - Okay. 10 out of 325 reviews
Rating 4 - Poor. 3 out of 325 reviews
Rating 2 - Terrible. 2 out of 325 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

mari tere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención del bell boy o concierge
Stayed 1 night in Oct 2025

10/10 Excellent

XIMENA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful rooms, and a very friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Lenni

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. 5 minutes to Plaza del Sol, 10 minutes to Gran Via!. On map, looks like its in a narrow alley way, but actually in a park like area, no traffic. Very Quiet area!!!!! Very helpful staff that got us a good taxi to the airport in the morning. Without hesitation, I would stay here again!!
Stayed 1 night in Dec 2025

10/10 Excellent

Donald, Halifax

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at the hotel. Staff is wonderful, location is great - walking distance to all, safe location, immaculately clean room, amenities were great, free breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful accommodation topped with super friendly staff. Highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a great location! Easy access to the Gran Via, Plaza Mayor, Royal Palace and many restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Rooms are quiet. Literally 2 blocks from Prado museum an
Stayed 7 nights in Aug 2025

10/10 Excellent

Rowena Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

joe

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean nice rooms!
Stayed 3 nights in Aug 2025

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for seeing Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, good rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, close to all interesting points in the city, very clean and excellent service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oguz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful well maintained property, helpful staff and wonderful food, they made our stay a pleasure
Stayed 3 nights in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my plans. Friendly and helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vladimir

Stayed 3 nights in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Staff is friendly and helpful.
Stayed 2 nights in May 2025