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Hard Rock Hotel Madrid

4.5 star property
VIP Access

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe
1 bedroom, down duvets, minibar, in-room safe
Daily buffet breakfast (EUR 24 per person)
Rock Star Suite | Terrace/patio
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪18 min walk‬
  • Plaza Mayor
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(147 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down duvets, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down duvets, minibar, in-room safe

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down duvets, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

1 bedroom, down duvets, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(54 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room (Family)

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down duvets, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, down duvets, minibar, in-room safe

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Room with Garden View

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Classic King Room

1 bedroom, down duvets, minibar, in-room safe

Classic King Room

  • Sleeps 2

View all photos for Gold Suite with Terrace

1 bedroom, down duvets, minibar, in-room safe

Gold Suite with Terrace

  • Sleeps 2

View all photos for Rock Star Suite

1 bedroom, down duvets, minibar, in-room safe

Rock Star Suite

  • Sleeps 2

View all photos for Superior King Room With City View

1 bedroom, down duvets, minibar, in-room safe

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

1 bedroom, down duvets, minibar, in-room safe

Family Deluxe

  • Sleeps 3

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About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a railway/underground station in Madrid with a rooftop terrace
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Madrid. During your stay, you'll be connected to a railway/underground station and just a quick walk from Museo Nacional Centro de Arte Reina Sofía. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy garden views while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Museo Nacional Centro de Arte Reina Sofía and 12 minutes on foot from Prado Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sessions – This restaurant overlooks the pool and garden.
GMT+1 – On-site lobby lounge. Open daily.
RT60 – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1631 out of 2192 reviews
Rating 8 - Good. 385 out of 2192 reviews
Rating 6 - Okay. 113 out of 2192 reviews
Rating 4 - Poor. 42 out of 2192 reviews
Rating 2 - Terrible. 21 out of 2192 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pertti

Stayed 6 nights in Jul 2025

10/10 Excellent

Bohuslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ALEJANDRO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel near the Atocha station and the major tourist attractions in the city
Stayed 2 nights in Jun 2025

6/10 Okay

jordon

Liked: Cleanliness
There was a large price tag for rather middling accomodation
Stayed 4 nights in Jun 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, good breakfast, close to Atocha
Stayed 4 nights in Jun 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Accessibility to the front door was not good. Our phone was not working so when we tried to order room service we had to go down to the front desk. Maintenance had left for the evening so it was never resolved.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

lissette

Stayed 3 nights in Apr 2025

10/10 Excellent

Nichelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and friendly, the room was AHH-Mazing and was in a good location for our needs. Just wished we could’ve stayed longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Grako, hartsdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good city hotel
Stayed 3 nights in May 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Hard Rock Madrid. We stayed for 3 nights and found it was close enough to the main strip to be convenient. It’s just over the road from the Reina Sofia gallery, Retiro Park and the metro stop (Estación de Arte). Some reviews said the area immediately around isn’t great but we thought it was fine, it didn’t seem sketchy. The hotel itself had nice little touches like USB ports by the bed to charge our phones, cool art, decent hairdryer and shower etc. In our room the toilet, walk in shower and sink were all in separate spaces which was helpful. The pool area was fab, nice sun loungers and bar. It seemed a bit of a rarity in the city centre. There is a gym too although I’m not sure if it was open. We used the roof top bar on the last night which was a bit pricey but nice. Would definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Great atmosphere with all the memorabilia in the halls and lobby. Food in restaurant and breakfast was good too.
Stayed 6 nights in May 2025

10/10 Excellent

Ensha

Liked: Cleanliness, amenities, property conditions & facilities
Aurora at front desk checked us in she was very polite and friendly! The hotel was in a good location for commute and had fun events. We enjoyed our stay here. The food was average though and felt the restaurant staff not everyone speaks English, so had a little trouble there but they were all still polite and happy to help.
Stayed 3 nights in May 2025

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Travelled with group
Excellent service
Stayed 3 nights in May 2025

10/10 Excellent

tsz chung, MA ON SHAN, HONG KONG

Stayed 3 nights in May 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay was very comfortable and rooms extremely quiet. Only comment was the roof bar was taken over by a private party and only reluctantly were hotel guests allowed to enter and have a drink. Breakfast buffet is overpriced. So went out for a nice breakfast nearby for 1/4 of the price.
Stayed 1 night in May 2025

10/10 Excellent

Dion, Brisbane City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel in Madrid
Stayed 5 nights in May 2025

4/10 Poor

Joe, Winter Garden

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Decent hotel but too far from anything.
Stayed 3 nights in May 2025

10/10 Excellent

JON

Stayed 4 nights in May 2025

10/10 Excellent

Faruquz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great location
Stayed 4 nights in May 2025

8/10 Good

Jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 5 nights in May 2025