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Hostal Castilla II - Puerta del Sol

2.0 star property

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Photo gallery for Hostal Castilla II - Puerta del Sol

Property entrance
Interior
Property entrance
Double Room, 2 Single Beds | Egyptian cotton sheets, in-room safe, individually furnished, desk
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle del Marques Viudo de Pontejos, 2, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Single Room

Single Room | Egyptian cotton sheets, in-room safe, individually furnished, desk

Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Egyptian cotton sheets, in-room safe, individually furnished, desk

Double Room, 1 Double Bed

8.8 out of 10
Excellent
(31 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds | Egyptian cotton sheets, in-room safe, individually furnished, desk

Double Room, 2 Single Beds

7.6 out of 10
Good
(14 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, in-room safe, individually furnished, desk

Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | Egyptian cotton sheets, in-room safe, individually furnished, desk

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Economy Double Room

Egyptian cotton sheets, in-room safe, individually furnished, desk

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Interior

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includes taxes & fees
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About this property

Hostal Castilla II - Puerta del Sol

Hostal in Madrid, steps from Puerta del Sol
Along with concierge services, this smoke-free hostal has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff assistance and a vending machine are on-site.
Hostal Castilla II - Puerta del Sol offers 23 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets. 22-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hostal Castilla II - Puerta del Sol. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Continental breakfast served weekends for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Puerta del Sol and 4 minutes on foot from Plaza Mayor
  • Airport shuttle service available for a fee
As a guest of Hostal Castilla II - Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hostal Castilla II - Puerta del Sol also features concierge services, express check-in, and express check-out. You'll have access to the health club at a partner property.

This Madrid hostal is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 9:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Weekend continental breakfast available 9:00 AM to noon for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 28 per day (1640 ft away)
  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Castilla II
Hostal Castilla II Hostel
Hostal Castilla II Hostel Madrid
Hostal Castilla II Madrid
Hostal Castilla Ii Hotel Madrid
Castilla II Madrid
Castilla II

Hostal Castilla II - Puerta del Sol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 862 reviews
Rating 8 - Good. 286 out of 862 reviews
Rating 6 - Okay. 108 out of 862 reviews
Rating 4 - Poor. 39 out of 862 reviews
Rating 2 - Terrible. 37 out of 862 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the city centre which makes it convenient for tourism plus there is many shops and restaurants nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern rooms in a great location.

We stayed in this hostel twice during our summer travel through Spain, once as we began our road trip and again at the end. The hostel has rooms in the building were check-in is done and in a building across the street. Both rooms were clean and in great shape. The person at the check-in desk was friendly and helpful. The location is great, right next to the plaza where the New Year Eve ball drop takes place and an entrance to the Metro is located. We will definitely try to book this hostel when we visit Madrid again.
Stayed 1 night in Jun 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location; central to everything. Friendly and helpful staff. Communication via WhatsApp was GREAT! Able to leave bags before checkin and after checkout which made it nice for arrival and departure. Madrid is so hot in the summer and their AC was a lifesaver! Great property, we'd stay there again and recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to walk around the Center of Madrid, too many places to eat, enterteainment and shop. The rooms and the price are very recommended for the tourists that don't want to waste their time in a hotel room and just need to recover after a productive day!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were incredible, the room and facilities were also very clean and in amazing condition!
Stayed 4 nights in Jun 2025

10/10 Excellent

Maximiliano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
super recommended !
Stayed 3 nights in Jun 2025

8/10 Good

Junya, Clark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is supper.
Stayed 3 nights in Jun 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very seamless check-in and check-out. Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Berenice

Stayed 7 nights in Jun 2025

10/10 Excellent

Maximiliano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
super recommended !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ariel E.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice and clean rooms, extremely great location.
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location of property was incredible we did not need to get hop on hop off bus as most attractions were nearby we only took one bus to get to Santiago football stadium
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very centrally located. Caretaker Ramon was very friendly. Room was small but clean. Bathroom was newly remodeled. Being on a quiet back street, it did attract homeless people though we never felt unsafe. The room could have had a garbage can other than in the bathroom.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriel, Glen Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

2/10 Terrible

Luis

Stayed 8 nights in May 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. Our room is big enough for a family of 3. Staffs are nice and very helpful with our needs. We love the location as everything is just walking distance. Restaurants, shops and tourist spots are very close. Highly recommend this hotel.
Stayed 3 nights in May 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very central - great location.
Stayed 3 nights in May 2025

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Alex Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great. Clean, nice location, spacious. Working air conditioner. Would stay again. The shower was excellent.
Stayed 2 nights in May 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities

Central location.

Just a short city break, good location in centre.
Stayed 6 nights in May 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the center of Madrid.
Stayed 4 nights in May 2025

8/10 Good

Andres G

Liked: Cleanliness, amenities
Good location.
Stayed 3 nights in May 2025

8/10 Good

Dina, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service
Not the best area of Madrid but the building was safe. Only issue was there was someone pounding upstairs from us as if they were banging on a wall or door. Although there is a “fine”for excessive noise after 11 pm, the banging went on for over an hour. Room is basic. There was only a small window that looked into the interior of the building. I would stay here again if it was only 1 night.
Stayed 2 nights in May 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable
Stayed 1 night in May 2025