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Hotel Europa

3.0 star property

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Quadruple Room

9.2 out of 10
Wonderful
(13 reviews)
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Triple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Europa. During your stay, you'll be connected to the convention centre and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Café Europa, a café that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the spaciousness, overall comfort and nice bathrooms
  • Steps from Puerta del Sol and 4 minutes on foot from Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Café Europa – This café specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1009 reviews
Rating 8 - Good. 214 out of 1009 reviews
Rating 6 - Okay. 61 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great area. I felt very safe. It was clean and close to many restaurants and shopping plus easy to access Madrid‘s most visited sites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Travelled with partner, Travelled with group
Liked: Amenities
Nice, clean and very comfortable hotel in walking distance to all attractions
Stayed 6 nights in Feb 2025

6/10 Okay

philip, Frankfort

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Best for young people who appreciate the dance party on the plaza that lasted past 3:00 on Friday-Sunday. We did not
Stayed 4 nights in Apr 2025

6/10 Okay

Dash

Travelled with partner
The room price was very high
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and easily walkable to many sites. Active area, but great soundproofing in the rooms. They were doing some maintenance/touchup while we were there so had to navigate around paint and ladders, etc. But overall the staff was very nice and accommodating, and held our baggage when we arrived early. Attached Restaurant/Cafe was very convenient for coffee in the morning and drink/tapas in the evening. My room had a few unsightly dings and scratches but overall was very clean and comfortable. I would definitely recommend this property, especially for the reasonable price and great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mailee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The facility was clean, centrally located and staff were very attentive. Excellent food options near by and very walkable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, friendly helpful staff. The only downside was that our room overlooked a busy street, so a bit noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Henry

Travelled with family
Disliked: Staff & service, amenities
Room not ready for check in at the time specify by Hotel. We needed to wait more than an hour to get access to our room and not good customer service from the staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceptable but can be better

The hotel is in a very good location and is in a beautiful building but the rooms need to be upgraded. The room is very basic. Tge bathroom is old and the beds are not comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a great location. From check in to check out the staff were great. Lovely clean room. Tasty breakfast with plenty of choice & topped up regularly.
Stayed 3 nights in Mar 2025

8/10 Good

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and location!

Excellent hotel location and service. This is the place to stay in Madrid if you want to have a great time. Excellent customer service! Everyone was very friendly, I will stay here for sure everytime I come.
Stayed 3 nights in Mar 2025

6/10 Okay

Annie

Travelled with family
Liked: Cleanliness
Center
Stayed 2 nights in Mar 2025

10/10 Excellent

Cary, Clermont

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!!! Room was comfortable and view was incredible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puerta del Sol

The hotel was perfectly located, rooms were very nice. The wi-fi was good. We would definitely stay there again! Also, the metro stop was right outside the hotel- perfect!
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Loren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Near everything.
Stayed 7 nights in Mar 2025

10/10 Excellent

OLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great. Central location and very helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025