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Hotel ILUNION Atrium

4.0 star property

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Photo gallery for Hotel ILUNION Atrium

Lobby sitting area
Restaurant
Terrace/patio
Reception
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Emilio Vargas, 3 y 5, Madrid, Madrid, 28043
  • Place, Arturo Soria Plaza Shopping Center
    ‪5 min walk‬
  • Place, Calle de Alcalá
    ‪2 min drive‬
  • Place, Plaza de Toros de Las Ventas
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Triple Room

Down duvets, in-room safe, desk, laptop workspace

Triple Room

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Down duvets, in-room safe, desk, laptop workspace

Family Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room, 2 adults and 1 child

Down duvets, in-room safe, desk, laptop workspace

Triple Room, 2 adults and 1 child

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

9.0 out of 10
Wonderful
(67 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Down duvets, in-room safe, desk, laptop workspace

Superior Double Room, Terrace

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down duvets, in-room safe, desk, laptop workspace

Double Room, Pet friendly

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, laptop workspace

Double Room Single Use

  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

Similar properties

Lobby sitting area
Hotel ILUNION Alcalá Norte
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,002 reviews
The price is CHF 75
includes taxes & fees
8 Feb - 9 Feb
Hotel ILUNION Alcalá Norte

About this property

Hotel ILUNION Atrium

Hotel in Madrid with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre.
Hotel ILUNION Atrium offers 195 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The breakfast at Hotel ILUNION Atrium gets high marks from our customers. During your stay, you're just a quick walk from Arturo Soria Plaza Shopping Center. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Bernabéu Stadium and a few minutes from Movistar Arena
  • Pets welcome for a fee (restrictions apply)
Hotel ILUNION Atrium offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Atrium. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel ILUNION Atrium has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per day)
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Atrium
Confortel Atrium Hotel
Confortel Atrium Hotel Madrid
Confortel Atrium Madrid
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium
ILUNION Atrium Madrid
ILUNION Atrium
Hotel ILUNION Atrium Hotel
Hotel ILUNION Atrium Madrid
Hotel ILUNION Atrium Hotel Madrid

Hotel ILUNION Atrium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Cedula Numero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Roy

Stayed 4 nights in Sep 2025

10/10 Excellent

Louise

Stayed 3 nights in Sep 2025

2/10 Terrible

Gurvinder

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I've experienced in a very long time. Staff were excessively rude, particularly those in the lounge. Rooms were barely clean. No hot water one morning. Management should be replaced as the poor staff attitude and rudeness are a function of poor training and poor corporate culture. I will never stay at this hotel again or any in this particular chain of hotels.
Stayed 3 nights in Oct 2025

8/10 Good

Hamid Reza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Totally good
Stayed 2 nights in Oct 2025

10/10 Excellent

Yilam, Miamii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and well maintained
Stayed 3 nights in Sep 2025

8/10 Good

Dimitri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, I like it. It was OK. Except for several little issues, which do not change the full picture, and even if I mention them, you won't change it. At the end, I am satisfied with my stay in the hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

reiner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay away from city center
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enclose proximity to a lot of restaurants and bus stops. Very walkable and safe. The hotel was very beautiful and they have a full restaurant and bar. The staff were nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room was better than most other standard sized rooms, mattress was great.
Stayed 2 nights in Sep 2025

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole A.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good! Felt very safe with extra security to enter the lobby area. The room was very modern & nice; except from some hairs in the bathroom, but the rest of the room seemed cleaned. The phone in the room never worked, front desk was notified, but wasn’t replaced.
Stayed 3 nights in Sep 2025

8/10 Good

Alexander, Conyers

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice i just dont like how the cleaning act like they are confused when a sign was hanging on the door handle that says i am resting
Stayed 3 nights in Sep 2025

10/10 Excellent

Jyothi

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 2 nights in Aug 2025

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good and nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis E

Todo estuvo perfecto gracias por su atención
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. I love the way the clientel was very mixed. As an African in Spain it felt very welcoming.
Stayed 4 nights in Aug 2025

8/10 Good

Luke

Travelled with family
Liked: Staff & service
Pleasant stay, room was typical city hotel size. Extra bed for a child makes it very tight. Batheoom was very dated. Breakfast was enjoyable and the staff very friendly. Pool was too cold to use even though it was 33 degrees.
Stayed 3 nights in Jul 2025

8/10 Good

Susan, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daneska, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Safe and quiet will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious room, breakfast, and evening menu. It was always easy to get a taxi or ride share. The WiFi did not work with my laptop from U.S. A. (but has worked elsewhere in Spain).
Stayed 6 nights in Jul 2025

10/10 Excellent

ROBERTO, GIJON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Amy, Haltom City

Travelled with family
Liked: Cleanliness
Our room on the 3rd floor corner room as my request, the room was very hot and we mentioned to the staff was told will come up and check on us maybe could change the room, he never shows up! Luckily I’ve got a personal fan that helps us through the whole week!
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining menu and convenient. The only thing that I didn’t like is that the last day they took one hour to bring the food and when they arrived we realized that it wasn’t the food that we ordered. They offered free dessert for the inconvenience. They must be kidding me.
Stayed 2 nights in Jul 2025