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Hotel Mercader

4.0 star property

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Photo gallery for Hotel Mercader

Check-in/check-out kiosk
Daily buffet breakfast for a fee
Combined shower/bathtub, deep-soaking bathtub, free toiletries
TV
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053
  • Place, Manzanares Park
    ‪2 min drive‬
  • Place, The Magic Box
    ‪4 min drive‬
  • Place, Madrid Río
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Free minibar items, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Free minibar items, in-room safe, desk, blackout curtains

Single Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Single Use

Free minibar items, in-room safe, desk, blackout curtains

Double Single Use

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Mercader

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Hotel Mercader offers 124 accommodations with minibars (stocked with some free items) and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mercader. During your stay, you'll be close to The Magic Box. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from The Magic Box and 10 minutes from El Retiro Park
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercader. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Mercader has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (775 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults and EUR 8 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Hotel Mercader Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 275 out of 703 reviews
Rating 8 - Good. 285 out of 703 reviews
Rating 6 - Okay. 92 out of 703 reviews
Rating 4 - Poor. 32 out of 703 reviews
Rating 2 - Terrible. 19 out of 703 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Everything was great and the breakfast was delicious and worth buying!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality excellent
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money ,a good hotel for the price as a bussness user ,very close to caja magica.
Stayed 1 night in May 2023
Verified

8/10 Good

lorena

Liked: Staff & service
Quiet, good location, a good option.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rhonner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go there is amazing
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Siebren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel and good rooms
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and kind staff, clean room
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

HERTOCAR SL

.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025
Verified

4/10 Poor

Lucas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, price, excelent
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Mashhoud

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

N

Disliked: Staff & service, property conditions & facilities, room comfort
Not a four star hotel
Stayed 4 nights in Jun 2025
Verified

8/10 Good

darryl

Liked: Cleanliness, staff & service, room comfort
GREAT VALUE FOR MONEY ,,GOOD FOR THE PRICE WHEN ON BUSSNESS
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Only one bus to take you to the Hotel, therefore a taxi is a must. Very secluded and area is a bit unsafe. Hotel is great and quiet.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
Stayed 1 night in Jun 2025
Verified

8/10 Good

JESUS MARIA

Liked: Staff & service
HOLA
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need transport

A nice hotel. But no good if you do not have a car no tea or coffee facilities in room nothing open locally on a Sunday for food had to get taxis to go everywhere which was fine but makes stay here expensive
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

María Antonia

Liked: Cleanliness
.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Gurpreet

Liked: Cleanliness
The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Shri

Disliked: Property conditions & facilities
No air
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

CHUI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent to it's price and facilities. Have fridge, bath tub. Bed is comfortable, room is clean and spacious. Only the location is an issue, if you are visitors, this hotel location is not your choice.
Stayed 4 nights in Jun 2023