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Hotel Puerta de Toledo

3.0 star property

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Photo gallery for Hotel Puerta de Toledo

Experience the elegant lobby, featuring a central column, polished floor, and comfortable reception area.
Contemporary hotel room with a large bed, desk, and flat-screen TV, featuring a skylight above the desk area.
Relax in a comfortable seating area with a stunning cityscape mural and round table.
Welcome to our hotel, where a beautiful entrance sets the tone for a pleasant stay amidst lush surroundings and outdoor seating areas.
Dine in style at this contemporary restaurant with a central island display case and scenic mural.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • Plaza Mayor
    ‪13 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Double room with rollaway bed

Double room with rollaway bed | 1 bedroom, Select Comfort beds, in-room safe, desk

Double room with rollaway bed

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children) | 1 bedroom, Select Comfort beds, in-room safe, desk

Family Room (2 Adults 2 Children)

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room

1 bedroom, Select Comfort beds, in-room safe, desk

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, Select Comfort beds, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, Select Comfort beds, in-room safe, desk

Superior Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room Single Use

1 bedroom, Select Comfort beds, in-room safe, desk

Standard Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Select Comfort beds, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Puerta de Toledo

Central hotel connected to a shopping centre in Madrid with a bar
A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services and a 24-hour front desk.
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Puerta de Toledo. During your stay, you'll be connected to a shopping centre and just a quick walk from Puerta de Toledo. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Plaza Mayor and Plaza de España - Princesa
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
On-site venue – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 397 out of 841 reviews
Rating 8 - Good. 332 out of 841 reviews
Rating 6 - Okay. 79 out of 841 reviews
Rating 4 - Poor. 24 out of 841 reviews
Rating 2 - Terrible. 9 out of 841 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey hotel Perfect location for us Friendly staff We could not hear any outside noise but could here everything from the hall was and the room above us when they returned at 2.30 am
Stayed 1 night in Apr 2025

10/10 Excellent

Ursula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great location, besides the metro, Gran Via minutes on the metro. Hotel very modern, staff lovely, room's lovely, i just had an overall great stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

n s

Disliked: Staff & service, amenities, property conditions & facilities
If you book your room via any 3rd party site and not directly with the hotel, then hotel does not provide water as a welcome for its guest. No coffee machine or kettle in the room either. The room was quite small and the bed was not very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Olivia Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at Hotel Puerto de Toledo. It had a very convenient location and kind, attentive staff! We woukd definitely stay again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Raquel Leonor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel convenient location

The hotel is in a good location for a short walk to all the sites in Madrid. Comfortable room, very friendly staff. Only negative was the AC was off as winter. Room had a sound proof window but as its was very warm in the room we had to open it and then it was noisy. We did ask at reception for the AC to be turned on but not possible in the winter? Apart from that small issue we had an excellent stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Stayed 3 nights in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Nov 2024

10/10 Excellent

jeffre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing service from the staff and helpful. Easy to get around from by train or just walking. I will be coming back and staying here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to event we went to
Stayed 5 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience with friendly and helpful staff. However, hotels these days shouldn’t assume that two people sharing a room are a same-sex married couple sharing the same surname.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind staff, easy check in and out, nice breakfast buffet. Excellent overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo, Ossining

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, Clean, restaurant ,service, FRONT Desk best in Spain ,, thanks for everything
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sara and Sandra at reception were most welcoming and helpful and patient with recommendations, directions and printing our boarding passes
Stayed 3 nights in Oct 2024

8/10 Good

Ronald D

Travelled with partner
Liked: Cleanliness, staff & service
Good location and nice room for the price. Also liked the coffee shop in lobby.
Stayed 1 night in Oct 2024

4/10 Poor

Sorin

Liked: Cleanliness
Terrible beds …..
Stayed 1 night in Sep 2024

10/10 Excellent

Suhaib Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Staff waa excellent and great location. We will stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

amor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024