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Melia Castilla

4.0 star property

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Photo gallery for Melia Castilla

Executive lounge
Creator video
Lobby
Massage
Executive lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Plaza de Castilla
    ‪8 min walk‬
  • Bernabéu Stadium
    ‪11 min walk‬
  • Puerta del Sol
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access) | Down duvets, minibar, in-room safe, desk

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Room

Supreme Room | Down duvets, minibar, in-room safe, desk

Supreme Room

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces) | Down duvets, minibar, in-room safe, desk

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

View from room

Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level) | Down duvets, minibar, in-room safe, desk

Suite (Castilla Suite The Level)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+1Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces) | Down duvets, minibar, in-room safe, desk

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

9.0 out of 10
Wonderful
(8 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for The Level, Premium Triple Room

The Level, Premium Triple Room | Down duvets, minibar, in-room safe, desk

The Level, Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for The Level Premium Room

Lobby

The Level Premium Room

  • Sleeps 2

View all photos for Classic twin Room

Down duvets, minibar, in-room safe, desk

Classic twin Room

  • Sleeps 2

View all photos for Deluxe double Room

Down duvets, minibar, in-room safe, desk

Deluxe double Room

  • Sleeps 2

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 2

View all photos for Premium queen Room

Down duvets, minibar, in-room safe, desk

Premium queen Room

  • Sleeps 2

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

  • Sleeps 2

View all photos for Supreme Room Non smoking

Bathroom | Designer toiletries, hair dryer, towels

Supreme Room Non smoking

  • Sleeps 2

View all photos for Connecting Family Room

Down duvets, minibar, in-room safe, desk

Connecting Family Room

  • Sleeps 2

View all photos for The Level Deluxe Room

Lobby

The Level Deluxe Room

  • Sleeps 2

View all photos for Deluxe twin Room

Down duvets, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2

View all photos for The Level Junior Suite

Down duvets, minibar, in-room safe, desk

The Level Junior Suite

  • Sleeps 2

View all photos for Supreme twin Room

Designer toiletries, hair dryer, towels

Supreme twin Room

  • Sleeps 2

View all photos for Premium twin Room

Down duvets, minibar, in-room safe, desk

Premium twin Room

  • Sleeps 2

View all photos for The Level Castilla Suite

Lobby

The Level Castilla Suite

  • Sleeps 2

View all photos for Classic queen Room

Down duvets, minibar, in-room safe, desk

Classic queen Room

  • Sleeps 2

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

Premium Family Kid Room

  • Sleeps 4

View all photos for Supreme queen Room

Down duvets, minibar, in-room safe, desk

Supreme queen Room

  • Sleeps 2

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

  • Sleeps 3

View all photos for Melia Connecting Room

Down duvets, minibar, in-room safe, desk

Melia Connecting Room

  • Sleeps 2

View all photos for Communicating Family Room

Down duvets, minibar, in-room safe, desk

Communicating Family Room

  • Sleeps 2

View all photos for The Level Premium Triple Room

Down duvets, minibar, in-room safe, desk

The Level Premium Triple Room

  • Sleeps 3

View all photos for Family Triple Room

Down duvets, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 2

View all photos for The Level Family Communicated Room

Down duvets, minibar, in-room safe, desk

The Level Family Communicated Room

  • Sleeps 2

View all photos for the Level Grand Suite

Down duvets, minibar, in-room safe, desk

the Level Grand Suite

  • Sleeps 2

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About this property

Melia Castilla

Luxury hotel with 3 restaurants and 24-hour fitness centre
Along with 3 restaurants, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, a snack bar/deli and a conference centre are on-site.
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Melia Castilla. During your stay, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at L'Albufera
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Plaza de Castilla and Bernabéu Stadium
  • Local-area shuttle service available for a fee
Melia Castilla offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
L'Albufera – This restaurant specialises in Spanish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
Distrito 798 – This restaurant serves lunch and dinner. Reservations are required. Open daily.
Lobby Café – This café specialises in international cuisine and serves breakfast and light fare. Reservations are required. Open daily.
El Pelícano – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 27 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 17 June and close on 01 September.
  • Pool access available from noon to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying with husband who was at a conference. Only issue I had was that sadly the pool area was closed with no sunbeds. I appreciate it was May but the temperatures still went as high as 27c and it would have been nice to use/ relax by the pool/ be near the pool inbetween sightseeing rather than sit with the various conference delegates.
Stayed 5 nights in May 2025

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the bus that can take you directly to the center of Madrid. Quiet location, very nice place. The rooms were clean and fully stocked. We enjoyed our stay here. The breakfast was so so good with plenty of options. We stayed 5 days and we were able to get various options.
Stayed 6 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice very friendly
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfasts buffet. Great service. Would like to go back again
Stayed 10 nights in May 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King size bed room was very comfortable and made for an excellent stay.
Stayed 2 nights in May 2025

10/10 Excellent

EDGAR ROBERTO

Stayed 3 nights in May 2025

10/10 Excellent

Ariel Valladares

Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional crew knowing how to treat guests at 5 star hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was fantastic. Little extra touches organising toiletries etc. Breakfast was best I had in a very long time!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, middle village

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure. Great for families and an awesome restaurant next door.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Hrvoje

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mellia Lounge and Alevel Lounge offer an exceptional experience. Both places are beautifully designed, with a relaxing atmosphere, high-quality service, and attention to every detail. Whether you’re looking for a luxurious escape or a stylish spot to unwind, Mellia and Alevel set the perfect standard. Highly recommended for anyone seeking comfort, elegance, and top-tier service!
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was excellent! The location was perfect for our Soccer trip. Short 15 Taxi into the city center. The Level was a wonderful option!
Stayed 10 nights in Mar 2025

8/10 Good

Hector

Stayed 1 night in Mar 2025

10/10 Excellent

Muneer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Salman, Baghdad

Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with several nice restaurants near by. The stadium was also in walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice
Stayed 2 nights in Mar 2025

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and nice hotel. It is very close to the beach with lots of amazing restaurants and dinning places near by. The staff are very friendly and responsive.

10/10 Excellent

Jeffrey, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very professional, kind and helpful. The lounge was a nice place to relax. The breakfast was good. The room was very nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Vaughn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! 10/10 Would recommend to anybody. Staff was extremely helpful at all times, quiet property, nice location and great walking distance. Rooms and room services were great, cleaning crew very respectful and clean. The rooms, dining options, the views, everything was amazing. I loved it
Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, well maintained. Breakfast was great too.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great hotel. Amazing location, friendly staff, great beds, and very well mantained.
Stayed 2 nights in Feb 2025