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Petit Palace Alcalá

4.0 star property

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Photo gallery for Petit Palace Alcalá

Daily buffet breakfast (EUR 16 per person)
Meeting facility
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (EUR 16 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Calle Virgen de los Peligros, 2, Madrid, Madrid, 28013
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Petit Palace Alcalá

Hotel with a 24-hour front desk, steps from Casino de Madrid
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Alcalá offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Petit Palace Alcalá. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Casino de Madrid and Sala Alcala 31
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Alcalá offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Alcalá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Petit Palace Alcalá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 899 reviews
Rating 8 - Good. 334 out of 899 reviews
Rating 6 - Okay. 99 out of 899 reviews
Rating 4 - Poor. 48 out of 899 reviews
Rating 2 - Terrible. 26 out of 899 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 10/10

We stayed for one night. It was perfect, had everything we needed, the bed was comfy, the rooms were big, and the shower was the best shower I’ve ever been in! Breakfast was brilliant too with an amazing city view. Definitely going to book again for the winter months when I return to Madrid.
Stayed 1 night in Aug 2025

4/10 Poor

Xiyan, New York

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom and room smelled the entire time of mold toilet waste - clean enough. Convenient location but would never stay there again
Stayed 4 nights in Jul 2025

10/10 Excellent

Yariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Boinael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Yelyzaveta

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel. Staff is very friendly, very welcoming. Room is spacious, clean. Breakfast is worth to try, everything is super delicious. Hotel located ina great location, walking fistance to all main sightseeing attractions. I would stay there again and of course reccomend it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pettite acogedor y céntrico

Bello hotel en el centro de Madrid. Personal muy atento, hotel acogedor. Delicioso desayuno en terraza cerrada con vista extraordinaria a la ciudad. A pasos de la Gran Vía, iglesias, comercios y entretenimiento.
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Yunier, Miami

Stayed 4 nights in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely view, in a very walkable area
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

José Emilio Huerta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal. El cuarto algo pequeño pero muy bonito y limpio. El desayuno incluido muy bueno y en el mirador del hotel con una vista increíble. Solo algo de problemas para conectarse al wifi los últimos dias de la estancia.
Foto de alrededores del hotel
Stayed 3 nights in May 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción todo cerca caminando, excelente atención. Minimos detalles que mejorar en el estado de infraestructura del hotel.
Stayed 2 nights in May 2025

8/10 Good

Kayoko, New York

Travelled with family
Liked: Cleanliness
A cozy hotel in a fantastic location, but not ideal for travelers with heavy luggage or mobility needs—minimal assistance and a very cramped elevator.
Stayed 2 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Ruben

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Theo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice

It was great. Beautiful hotel in a most convenient location.
Stayed 1 night in Feb 2025

10/10 Excellent

DANAE, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Clare

Travelled with partner
Location was splendid, the staff were welcoming and friendly. And the rooms were well maintained each day. Only criticism is that the breakfast area needs more coffee machines. The wait was often too long. Restaurant staff though were lovely.
Stayed 3 nights in Nov 2024

4/10 Poor

Anna

Stayed 1 night in Nov 2024

2/10 Terrible

melanie jazmin

Stayed 2 nights in Jul 2023