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BYPILLOW Castellana

3.0 star property

Choose dates to view prices

Photo gallery for BYPILLOW Castellana

A modern living room with a fireplace, a sofa, a chair, and a coffee table.
A hallway with a wooden staircase, potted plants, a wooden console table with a lamp, and framed pictures on the wall.
A modern hotel room with a large bed, a wardrobe, a desk, and a painting on the wall.
A modern living room with a fireplace, comfortable seating, and a chandelier.
A spacious restaurant with multiple tables and chairs, a kitchen area, and large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020
  • Place, Azca Financial District
    ‪2 min walk‬
  • Place, Paseo de la Castellana
    ‪5 min walk‬
  • Place, Bernabéu Stadium
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a ceiling fan.

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Individual Superior

A hotel room with a large bed, a desk, a chair, a television, and a sliding door.

Individual Superior

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, a sofa, a desk, and a TV.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a wardrobe, a desk, and a painting on the wall.

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a double bed, bedside tables with lamps, a small desk with a chair, a window with sheer curtains, and a framed picture on the wall.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

BYPILLOW Castellana

A snack bar/deli, a coffee shop/cafe and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. Housekeeping is available on request.
BYPILLOW Castellana offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at BYPILLOW Castellana. During your stay, you're just a quick walk from Azca Financial District. Free WiFi in public areas, a coffee shop/cafe and a snack bar/deli are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Bernabéu Stadium and 7 minutes from Gran Via
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Meeting rooms and coworking spaces are available. A vending machine, tour/ticket assistance, and concierge services are also featured at BYPILLOW Castellana. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Amaral Madrid
Hotel Amaral
Amaral Madrid
Senator Castellana Hotel Madrid
Senator Castellana Madrid
Senator Castellana
Hotel Senator Castellana Hotel Madrid
Madrid Senator Castellana Hotel Hotel
Hotel Senator Castellana Hotel
Hotel Amaral
Hotel Exe Amaral
Senator Castellana Madrid

BYPILLOW Castellana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 363 out of 841 reviews
Rating 8 - Good. 299 out of 841 reviews
Rating 6 - Okay. 108 out of 841 reviews
Rating 4 - Poor. 49 out of 841 reviews
Rating 2 - Terrible. 22 out of 841 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathy

Every thing was very good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the freshly squeezed orange juice at breakfast Convenient location for Bernabeu stadium Equidistant between Cuzco and Tetuan metro stations, metro very good and cheap Happy to book hotel again if I am in Madrd
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly and helpful staff. Room was clean and fully functional. My only complaint was a bit of noise from the neighboring room - the walls seemed pretty thin.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The Hotel was nice overall. The breakfast was good. My only complaint was that you could hear everything in the hallways from your room. I was on the first floor so that may have been it. I also wish there was an area you could sit outside. The pool was area was closed for repairs.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here due to the location.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel .
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Golnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Aliria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

otto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geghard

Liked: Cleanliness, staff & service, property conditions & facilities
It was really good hotel and clean super market restaurants close and everything good location for next time recommend it
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. The staff was very friendly and helpful.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.
Stayed 3 nights in May 2025
Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute hotel in Madrid

It was a last minute booking, and luckily this hotel was not far from friends. It met all of the needs, and for that I am very grateful!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ronally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic hotel not in downtown but the fascilities we need next to very close.also Cuzco metro which connect to airport and downtown
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, our check in host was very politea d respectful
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a five star hotel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place, close the metro station - staff very friendly higly recomended
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Only issue was the noise. Every time someone opened or closed a door in the building we could hear it. Especially late at night when trying to sleep. otherwise staff was wonderful. Room was clean. Breakfast was good!
Stayed 1 night in Nov 2025