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UMusic Hotel Madrid

5.0 star property
VIP Access

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Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Seasonal outdoor pool, open noon to 8:00 PM, pool umbrellas
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Courtyard View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Basic Single Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimate Room

Premium bedding, down duvets, minibar, in-room safe

Ultimate Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View | Premium bedding, down duvets, minibar, in-room safe

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room | Premium bedding, down duvets, minibar, in-room safe

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite | Premium bedding, down duvets, minibar, in-room safe

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom | Premium bedding, down duvets, minibar, in-room safe

Deluxe Guestroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom | Premium bedding, down duvets, minibar, in-room safe

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

UMusic Hotel Madrid

Luxury hotel with bars, steps from Teatro Albéniz
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool.

UMusic Hotel Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at UMusic Piano Bar, a fine-dining restaurant that serves local cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Teatro Albéniz and Puerta del Sol
UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
UMusic Piano Bar – This fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Rooftop Nota Alta – This rooftop bar overlooks the pool and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 821 reviews
Rating 8 - Good. 139 out of 821 reviews
Rating 6 - Okay. 41 out of 821 reviews
Rating 4 - Poor. 8 out of 821 reviews
Rating 2 - Terrible. 11 out of 821 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alvaro, Winston-Salem

Travelled with family
Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, with exceptional service and an amazing staff. Would definitely stay there again. In the heart of the city, walking distance to most attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

JULIETTE, JAMAICA

Stayed 3 nights in Sep 2025

6/10 Okay

jarrett

Liked: Cleanliness, property conditions & facilities
We arrived early and Madrid and checked our bags before exploring the city. On our reservation request, we asked for a king size bed. By the time we came back and checked into our room, the hotel was fully booked, and we had been put in a room with a single bed. The hotel staff Shuffled the things around and moved us to a room with a double bed, but the bed was placed in such a way that there was less than a foot from the end of the bed and the wall, making it extremely difficult to move around the bed in the evening. We were rather than drink tickets upon arrival and decided to take advantage of the lovely rooftop bar that evening and when we went to check out, we were told that we could not use those shrink tickets for the drinks that have been ordered Overall, we felt disappointed in the hotel. I needed to speak to several people before we were able to get some of these issues resolved, and it felt like that should not have been the case for the caliber of hotel. Eventually, they did offer us breakfast in the morning, which was lovely and much appreciated, but I don’t know if I’d stay in this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe is nice and staff is very nice and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cool place ! Heart of the city with very modern amenities. I loved it!
Stayed 1 night in Oct 2025

8/10 Good

Wasan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and really friendly and efficient staff. Beautiful and clean property!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good staff.
Stayed 2 nights in Oct 2025

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a great vibe! Staff were super helpful, even checked us in early. The rooms could be a little bigger, no desks and not a lot of space for luggage but are great looking. Beds were comfortable. Location is perfect, close to shopping, restaurants and lots to do and see. Having the theater next door was a huge plus. We saw cabaret and it was fantastic!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place and location. Staffs were friendly and helpful. The location is perfect at the center of all attractions and walkable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa, miami

Liked: Cleanliness, amenities
Everything is close by super good location and the staff was amay!!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen, Valley Stream

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Moody vibe since Cabaret is playing there. Loved the rooftop bat
Stayed 3 nights in Sep 2025

8/10 Good

Jalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was really good. The staff were very friendly and attentive. I had to move to a different room because my room had a constant noise coming from the AC outside and they kindly offered to move me. I will say that while the first room was clean, I didn't really like the setup. The bed was right next to the door and made the room look tiny small which I didn't really appreciate since I paid premium money for the room. The second day, the second room I moved to was quiet and was more comfortable. I will likely stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Naira, los Angeles

Stayed 5 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Music theme, music theater connected to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. You are in the heart and walking distance from everything you need. They also have fantastic shows at the theater. We really enjoyed this hotel. Coffee shop across the street is amazing.
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice clean hotel....mostly great staff..... one girl who worked in the rooftop bar ruined my trip, but everyone else was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert, Falmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.superb location. The staff was very helpful and we enjoyed the concert in the Music Room. Would highly recommend.
Stayed 3 nights in Sep 2025

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is hard to get to using UBER
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa Juliette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely staff. A wonderful hotel in Madrid. I will be coming back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an iconic old building that has been made into a fun hotel with a music vibe. The staff was always available and helpful, the rooms are clean, and the location is close - within walking distance to the Royal Palace, shopping and endless restaurants.
Stayed 2 nights in Oct 2025