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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch, dinner served; Modern European cuisine
Reception
Lobby
Exterior
Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1

Standard King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

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Exterior
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3.4 out of 5, 388 reviews
The price is CHF 104
includes taxes & fees
2 Jan - 3 Jan 2026
Fredrick's Hotel Restaurant & Spa

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Hotel with a restaurant, steps from Thames River
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a front desk safe are on-site.
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Thames Riviera Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine while dining at The Blue River Cafe
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a terrace
  • Steps from Thames River and 10 minutes by car from Windsor Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Thames Riviera Hotel, Sure Hotel Collection by Best Western also features a terrace, room service (during limited hours), and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Maidenhead hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Blue River Cafe – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 579 reviews
Rating 8 - Good. 226 out of 579 reviews
Rating 6 - Okay. 132 out of 579 reviews
Rating 4 - Poor. 58 out of 579 reviews
Rating 2 - Terrible. 33 out of 579 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and evening meal service by Shriya. Nice view out ot the window of our bedroom and for breakfast/evening meal of the river.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean tidy & quiet, only problem our room d balcony looked out to the Thames but the side window looked out to the car park no net curtain so had to shut the curtains permanently. They now charge £3.50 per day for car parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Stayed 1 night in Aug 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surperb s real gem of a place 3 stars is harsh

A real genuine surprise don’t let the look from outside deceive, all the staff are excellent and I spoke to at least x6 including the guy who booked us in, stayed in room 411 in the outside block would highly recommend as you’ve a balcony overlooking the river, good drink selection and outside patio again overlooking the river it was superb as was the dinner we had on Sunday around 9pm delicious chef Ken Kiev well done, and breakfast again really good quality food, everyone oh also parking was a breeze great location right near everything from walks to girding boats to pubs and restaurants The hotel in my opinion should be at least 4stars
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
A nice, independent hotel. Air-conditioning in the room was great. Lovely bar with a deck on the river. A solid choice if you’re staying in Maidenhead.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Disliked: Amenities, property conditions & facilities
Lovely location overlooking thames but tired and tatty. Bedrrom.a good size but poor state of decoration, stains on ceiling. Room, especially bathroom vibrating due to air con unit outside bedroom window. Bathroom tiny, broken toilet seat, no towel rail, nowhere to put towels while showering. Looked at breakfast but offering looked very basic & uninspiring so opted to eat out
Stayed 1 night in Aug 2025

10/10 Excellent

Lindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff, spacious room, nice bed, cute balcony.
Stayed 1 night in Aug 2025

6/10 Okay

Sebastian

Business traveller

Nice hotel rubbish information

Though I liked the location and the cleanliness of the rooms I was very disappointed by the service . I specifically booked the hotel as the website states that the restaurant was open until 9.30pn as I knew I wouldn’t get there until after 8.30 , even in my room the hotel information confirmed that the restaurant opening times . However when I went down to have a meal at 9pm I was told the restaurant closed at 8.45pm with no real apology or explanation except that the info should have been changed . I was therefore without food and had to go across to the Asda express for a sandwich . All in all a disappointment
Stayed 1 night in Aug 2025

6/10 Okay

Miss S E

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely location on the river, bar was fab and the seating on the river excellent. Room accross in the lodge was clean enough but clearly a problem with the plumbing, the smell was Instantly noticeable when entering the room.
Stayed 1 night in Aug 2025

8/10 Good

Ceara

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Jan

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

BETH

Stayed 1 night in Jul 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good base for local area Cliveden and Windsor. River views, clean room with the main essentials. Breakfast (self serve) is very basic.
Stayed 2 nights in Jul 2025

8/10 Good

ROBIN, APEX

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Sally

Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Travelled with family
Liked: Property conditions & facilities

Great hotel Ideal 25 mins to Heathrow

Brilliant location. Will use again
Stayed 1 night in Jun 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the river. Nice and quiet. Peaceful
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The highlight was the lovely view over the river from our room. Unfortunately the room and facilities are in need of some care. The in-room safe didn’t work, the iron leaked, the shower was temperamental and the room itself wasn’t well soundproofed - generally the whole place would benefit from a refresh.
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an overnight stay, seemed to be short of staff. Lovely location on the Thames
Stayed 1 night in Jun 2025

6/10 Okay

Jodie

Stayed 1 night in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort

Super short stay - good value for money

Very friendly staff. Breakfast fair- could be more fresh fruit on offer. Spacious bar - not much atmosphere though. Overall excellent location right on River Thames with lovely views. Good value for money .
Stayed 1 night in May 2025