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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Daily English breakfast (GBP 17.95 per person)
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪3 min drive‬
  • Place, Mote Park
    ‪7 min drive‬
  • Place, Kent Life
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪73 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

7.2 out of 10
Good
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Maidstone Great Danes Hotel

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, aromatherapy or body wraps at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Arts – This brasserie serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

sarah

Stayed 1 night in Dec 2025

6/10 Okay

Ralph

Stayed 1 night in Nov 2025

2/10 Terrible

Patrycja

Stayed 1 night in Nov 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service
The hotel is tired, rooms cold, acoustics poor. Food menu had quite a few things now available. Reception welcome and experience was great, really nice and knowledgable.
Stayed 1 night in Nov 2025

10/10 Excellent

Faisal

Stayed 1 night in Nov 2025

2/10 Terrible

Simon

Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. I slept really well. Only problem with the room was a bit short on the tea and coffee supplies. 4 little sealed pots of milk do not go far enough. Breakfast was good for me although the coffee was dreadful. I would stay here again. The staff are really great.
Stayed 1 night in Nov 2025

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is an old smelly hotel with lumpy pillows. Breakfast was actually pretty decent, but everything else looked, felt, and smelt old.
Stayed 1 night in Nov 2025

4/10 Poor

Heidi

Stayed 2 nights in Nov 2025

10/10 Excellent

RGVA

Business traveller
Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan.
Stayed 2 nights in Nov 2025

8/10 Good

Coral

Liked: Cleanliness, staff & service
Lisa on reception who checked us in and out was very helpful and courteous. May in the dining room was very polite and friendly. Our room was a nice size. TV reception was a bit hit and miss. There were no drawers in the room to put underwear away so everything was on show on a shelf. Food was good. Buffet breakfast had plenty of choice. Dinner portions a fair size and tasty food.
Stayed 3 nights in Nov 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay ,but the two nights we stayed,at night there were youngsters running up and down the corridor banging doors didn't sleep well ,they were told about it other people complained, we usually come to Ramada for my birthday and my boyfriends this is the first time I've had to complain
Stayed 2 nights in Oct 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, good breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and the pool was a added bonus
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Roo clean but a bit dated, could do with redecorating. Pool area, food & bar fine.bar
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovey staff members very helpful. Food was lovely but a bit pricey. Would definitely go there again.
Stayed 2 nights in Oct 2025

4/10 Poor

Rosie

Travelled with partner
Liked: Staff & service
I think for the rating and price, some updates to the rooms need to be made. The room entry doors do not meet the floor meaning you can hear others in their rooms constantly, and there's a draft. No way to control temperature in the rooms, and the curtains were dirty and decor quite old.
Stayed 1 night in Oct 2025

2/10 Terrible

Kerrie

Disliked: Staff & service, property conditions & facilities, room comfort
Very old and run down the spa especially. Walls paper thin so could hear everything was kept up all night due to a party right below us
Stayed 1 night in Oct 2025

8/10 Good

Ivonne

Stayed 2 nights in Oct 2025

4/10 Poor

richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
NOT accessible in my opinion Platform lift out of action looks like has been for a while so in order to get from reception to lifts you had to leave the building and go around and back in a double heavy doored possibly a fire escape but not certain Please tell the chef not to incinerate the bacon and sausages Where was Basil
Stayed 3 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

The room was too hot despite the heater being off. It also had a funny smell - like someone had been smoking in there. The staff and food were good.
Stayed 1 night in Oct 2025

6/10 Okay

Josh

Stayed 1 night in Oct 2025