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Fenix Inn

2.5 star property

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Photo gallery for Fenix Inn

Exterior
Interior
Lobby
Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
156, Jalan Merdeka, Taman Melaka Raya, Malacca City, Malacca, 75000
  • Place, Dataran Pahlawan Melaka Megamall
    ‪2 min walk‬
  • Place, Hatten Square
    ‪2 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪3 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Premier Apartment, 2 Bedrooms

  • 56 sq m
  • 2 bedrooms
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room (No Window)

Shower, hair dryer, bidet, towels

Family Room (No Window)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room(No Window)

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room(No Window)

  • Sleeps 2
  • Free Wi-Fi

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About this property

Fenix Inn

A business centre, conference space and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site.
Fenix Inn offers 82 air-conditioned accommodations with a safe and complimentary bottles of water. 21-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Fenix Inn, you're just a quick walk from Dataran Pahlawan Melaka Megamall. Features include free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Dataran Pahlawan Melaka Megamall and Hatten Square
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Fenix Inn also features tour/ticket assistance, concierge services, and laundry facilities.

This Malacca City hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Can use Kiosk located next to our Front Desk]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Fenix Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 1:00 AM.
Guests arriving after hours will need to go to the following location to check in: Can use Kiosk located next to our Front Desk
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Fenix Inn
Fenix Inn Malacca
Fenix Malacca
Fenix Inn Hotel
Fenix Inn Malacca City
Fenix Inn Hotel Malacca City

Fenix Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 309 reviews
Rating 8 - Good. 140 out of 309 reviews
Rating 6 - Okay. 81 out of 309 reviews
Rating 4 - Poor. 15 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Toh

Liked: Cleanliness, amenities
Stay here many times, prefer room facing main road
Stayed 2 nights in Jun 2025
Verified

8/10 Good

siti saharah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and Good location , near with bank and shopping complex and surround area that's the visitor must going when visit Malacca
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Yih Chong

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good location, near eateries and malls. Reasonably priced.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & motorbikes parking for bikers
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet, lots of restaurants, bakery near by, 24 hours coin laundry around the corner. Church of St Paul, Red Square just 10 minutes walk away, Jonker street market another 5 minutes.
Verified

4/10 Poor

Toh

Disliked: Cleanliness, property conditions & facilities
Shower head holder spoilt. No window Toilet bowl faulty cannot flush
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Boon Yew

Liked: Cleanliness, staff & service, amenities
Overall good no complain
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Do not stay unless you want to spoil your trip. Condition of hotel is horrible.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is ok Convenient to go around A lot of shopping centres But there are only two reserve packing lots for this hotel drive out come back late no hotel packing lot need to park along the road Need to improve
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Our room had no window and smelt of mold. We asked for a bigger room and the receptionist immediately showed us a big apartment space with two rooms and bathrooms. It was clean and very spacious. we paid extra 70 MYR for two nights. It was close enough to the center of the historic site (about 11 min walk)
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Toh

Liked: Staff & service, amenities
I have been staying in the hotel for few times, all ok except this time, the hotel towels was smelly, seem like they did not wash the towels and pass it to the next guest. Stinky smell is horrible. I would stay in this hotel again because of the convenient location and good desk staff service. Hopefully this will be no stinky smell again for the next visit
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Wataru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光で4泊しました。 モールのすぐ近くで便利でしたし、車は多く走っているのに部屋の中は静かでした。 エアコンの出力は高く、寒くなれるくらいでした。 近くには24時間やっている食堂や、コインランドリーもあり、長めに滞在にも向いています。 冷蔵庫がない点は残念ですが、近くのセブンイレブンで氷を買えました。宿泊費を考えたら高めのホテルに泊まるより、このホテルに泊まった方が安上がりだと思います。
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

correct pour un très court séjour

le + : hôtel, correctement situé à 10/12 minutes du centre historique. accueil très agréable. Le - : nous avions une chambre avec trois lits simples sans fenêtre, avec une climatisation mal orientée qui soufflait froid sur un lit sans forcément rafraîchir le reste de la pièce environnement, très spartiate, qui nécessite un peu de rénovation.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

SZU YIN

Liked: Property conditions & facilities

房間舊

房間有點舊，一進房就有霉味，需要趕緊打開空調。房間內也有幾隻蚊子在飛。不過鄰近shopping mall和吃飯的地方也不少。
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Siew Hoong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , near shopping center and local foods all nearby too.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Yeang Choon

Liked: Staff & service, room comfort
Disliked: Cleanliness

Cleanliness

I booked 2 rooms for me n my friends. Unfortunately the room that my friend stay, there's a dead cockroach in the toilet. They'll waited more than 20mins for housekeeping to clean it. The air conditioning not cold.
Stayed 1 night in Sep 2020
Verified

8/10 Good

ZHI HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very near dataran pahlawan opposite only everything okok only not very good not very bad
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

zu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best & its like 5 star hotel.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort

Reasonably good hotel.

This hotel is near most attractions. With free car park space. Hotel charged me RM20 for losing the room card. Hotel not suitable for people with physical disability, too many stairs.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Located very close to Makhota Parade and Dataran Pahlawan and Makhota Medical Ctr. Extremely friendly staff.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day time very noisy while i took nap.. they drilling somerhings
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quite old and dusty. water strength very small for one night, literally like dripping
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Wang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1) fungus spot on the shower curtan and wall at shower area. 2) air cond. very noisy
Stayed 1 night in Dec 2019
Verified

8/10 Good

Muhamad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Perlu menambah baik lagi facilities di dalam bilik, tekanan air shower slow.. Kekemasan bilik... Kurang sempurna.
Stayed 1 night in Dec 2019