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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Relax by the rooftop pool, surrounded by lounge chairs and small tables, with a gentle waterfall feature nearby.
Relax in our spacious lobby, featuring a comfortable waiting area with armchairs and a TV screen.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and desk area.
Relax in a stylish space with a sofa, coffee table, and floor lamp.
Guests can dine in style at this restaurant with a round table set for two, featuring a wine glass, plate, and vase.

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪5 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.0 out of 10
Good
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(32 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Single Bunk Beds and 1 Single Bed

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  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (873)
The price is CHF 92
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includes taxes & fees
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About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

BALVINDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2025

4/10 Poor

Teck Chuan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property location is selling point of this hotel and that all.
Shower Level drop off easily. This show that the hotel did not take seriously on their room maintenance (Room 1402).
There are green spots over their glass windows (Room 1402).
Tap water flow was not very smooth as tap faucet set is old and wear off (Room 1402).
Stayed 1 night in Apr 2025

10/10 Excellent

Kin Fai

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were splendid! and the hotel is within walking distance to tourist attraction.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sigmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to be here
Stayed 2 nights in Apr 2025

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Je donne un 4 grâce à l’emplacement très pratique… près du Red square et de Jonker Street, des restaurants au bord de la rivière et du Chinatown! L’établissement est assez vieux, mais la chambre était grande et propre et le personnel sympathique! Le restaurant sur le toit pourrait être intéressant… mais comme nous étions la semaine nous étions les seuls clients (j’imagine que les week-ends doivent être plus achalandés)! Même chose pour la piscine très tranquille et pas de bar ouvert tel que l’on voit sur la photo … c’était assez froid comme ambiance, mais bien entretenue et pratique pour se rafraîchir après nos journées de marche à visiter!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue Chneg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great service, good location and friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the complimetary parking which allowed us to walk over to the nearby malls for retail therapy. Room was spacious and the buffet breakfast met our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities

Poor Electrical Safety

Unfortunately the hotel is showing signs of age. Particularly with regards to the wiring. I received an electric shock whilst trying to switch off a bedside lamp. This resulted in me having to change rooms as the whole room had fused. The staff however were absolutely lovely and the review is a reflection on the hotel but not the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Boon Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was helpful and went through the extra mile to assist on my special request which slipped my mind.
Stayed 2 nights in Mar 2025

8/10 Good

Setmar Evaristo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I saw a small cockroach in the toilet, please improve the cleanliness. Though overall stay is good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lupinn

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

May Lin

Travelled with family
Liked: Cleanliness, staff & service
Inconvenient
Stayed 2 nights in Mar 2025

8/10 Good

Nicolette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
1) Hope to have more accessible features inside bathroom. Floor is slippery. 2) Room aircon seems to be non-adjustable. Extremely cold at night. Feels stuffy when aircon is switched off. even got mosquitos. 3) Variety of TV channels seems better than when we last visit 2-3 years ago. Room service staff is considerate to put more bottles of mineral water for us . 4) Conciege staff are helpful when assisting us with the luggage and my mum who is with wheelchair. Thank you l, Hatten Hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Lai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corridor lights are not bright enough
Stayed 3 nights in Mar 2025

10/10 Excellent

CHEE KEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and safe stay in Melaka. Easy walking to the mall, eating places and convenient to Grab to further places. Good breakfast spread
Stayed 2 nights in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

ONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Air con issue

The air-con in my room cannot to control. Stay at 19-20 deg even though I set it to 27 deg. Another thing the parking is not free.
Stayed 1 night in Mar 2025

6/10 Okay

Fraser

Liked: Cleanliness
Disliked: Staff & service, room comfort

TOO HOT FOR ME!

The A/C did not work and they said they fixed it and it was not working. Location - good Staff - OK Pool - very good Room - large and well equipped EXCEPT the A/C I would not stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need renovation - toilet is quite old.
Stayed 3 nights in Mar 2025

8/10 Good

Sim Lan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is big and clean. Hotel location is good too. Wallkable to Jonker street and yet not that pack.
Stayed 1 night in Mar 2025

10/10 Excellent

Toni

Travelled with group
Liked: Staff & service

Stay @ Hatten Hotel Melaka.

Hatten Hotel location is great. Its in the middle of most activities including Jonker Street and the Peranakan Restaurants.
Stayed 2 nights in Mar 2025