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Civitel Creta Beach

4.0 star property
VIP Access

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Photo gallery for Civitel Creta Beach

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a clear sky.
Creator video
Breakfast, lunch, dinner and brunch served
Room (WaterFront View) | 1 bedroom, premium bedding, free minibar items, desk
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414
  • Place, Ammoudara Beach
    ‪5 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪12 min drive‬
  • Place, Palace of Knossos
    ‪13 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Standard Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Bungalow, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Bungalow, Garden View

Superior Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Superior Bungalow, Garden View

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room (WaterFront View)

Room (WaterFront View) | 1 bedroom, premium bedding, free minibar items, desk

Room (WaterFront View)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, free minibar items, desk

Family Room

  • 31 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Comfort Bungalow, Garden View

Comfort Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Comfort Bungalow, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Bungalow, Garden View

Premium Bungalow, Garden View | 1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Suite, Beach View

Premium Suite, Beach View | 1 bedroom, premium bedding, free minibar items, desk

Premium Suite, Beach View

  • Beach view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Bungalow, Beach View

Premium Bungalow, Beach View | 1 bedroom, premium bedding, free minibar items, desk

Premium Bungalow, Beach View

  • Beach view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Civitel Creta Beach

At Civitel Creta Beach, catch some rays at the beach, pamper yourself at the full-service spa or enjoy volleyball.
Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottles of water. Beds feature premium bedding. Digital televisions are provided. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Civitel Creta Beach. During your stay, you're just a quick walk from Ammoudara Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to aromatherapy, deep-tissue massages or body treatments at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a golf driving range and mini golf
  • Just a 3-minute drive from Pankritio Stadium and a few minutes from Venetian Walls
  • Theme park, local-area and shopping centre shuttle service available for a fee
Some rates at Civitel Creta Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach such as a seasonal outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a garden and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malevizi hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This beachfront buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
On-site venue No. 2 – Overlooking the ocean and pool, this fine-dining restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.
Thematic Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.
Main Bar – This bar overlooks the ocean. Open daily.
Pool Snack Bar – This bar is located by the pool. Open daily.

All-inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Miniature golf
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 250 metres
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Main Bar
  • Pool Snack Bar
  • Thematic Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K014A0008400

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Civitel Creta Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 227 reviews
Rating 8 - Good. 84 out of 227 reviews
Rating 6 - Okay. 14 out of 227 reviews
Rating 4 - Poor. 9 out of 227 reviews
Rating 2 - Terrible. 5 out of 227 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great Resort
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Sotirios

Liked: Cleanliness, amenities, property conditions & facilities
great property and staff
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Tracy Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. Sorry we stayed here only for one night
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
Stayed 1 night in May 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with beach

Great hotel, but got quite noisy at night from a neighbouring development. I stayed only 1 night so not sure if this was a one-off event.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful design that was quaint, cozy, and welcoming. Onsite services were great, but we actually spent a lot of time traveling all over the island, and Civitel Creta Beach helped us with transportation throughout the entire journey. Everything was absolutely amazing! Whether you want to stay on resort and enjoy the amenities, or traverse the beautiful island that is Crete, Civitel Creta Beach is your spot!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024
Verified

10/10 Excellent

andri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great and helpful stuff Great food
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the short walking distances to the beach, stores and bus stops. Its was on a perfect location. The service was wonderful and they helped us with everything we needed.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Stayed 6 nights in Apr 2024
Verified

6/10 Okay

DANIELLE

Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, room comfort
Excellent room Good breakfast Good location. The hotel gardens were not ready. There is no gym!!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023
Verified

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Stayed 7 nights in Mar 2022
Verified

4/10 Poor

Noe Cuellar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

ANNE-SOPHIE MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
I spent incredible time in Civitel Hotel which is absolutely fantastic, nothing is missing there ... I would like to especially thanks John at the reception, and the amazing staff who had been so gentle and considerate with me .... What a surprise when they brought me a birthday cake that i was not expected .... And cherry on the cake , the upgrated me in a wonderful room ..... So don't hesitate to book at this hotel , you won't be desappointed Thanks all, and see you soon <3
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Stayed 7 nights in Jul 2023