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a&o Manchester City Centre

3.0 star property

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Photo gallery for a&o Manchester City Centre

Lobby lounge
Shower, free toiletries, hair dryer
Lobby sitting area
Daily buffet breakfast for a fee
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Palace Theatre
    ‪4 min walk‬
  • Place, Deansgate
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Twin Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room Single Use

1 bedroom, blackout curtains, soundproofing, free WiFi

Twin Room Single Use

8.0 out of 10
Very good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | 1 bedroom, blackout curtains, soundproofing, free WiFi

Double Room

7.0 out of 10
Good
(32 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

1 bedroom, blackout curtains, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
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  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 68 reviews
The price is CHF 56
includes taxes & fees
12 Jul - 13 Jul
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About this property

a&o Manchester City Centre

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and gift shops/newsstands. Housekeeping is available on request.
A&o Manchester City Centre offers 164 accommodations with a hairdryer and free toiletries. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers. Housekeeping is provided on request.
A&o Manchester City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Manchester Palace Theatre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a gift shop, a computer and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Manchester Palace Theatre and 4 minutes on foot from Canal Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and a television in common area are also featured at the family-friendly a&o Manchester City Centre.

This 3-star Manchester hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Breakfast Room – On-site lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1011 reviews
Rating 8 - Good. 306 out of 1011 reviews
Rating 6 - Okay. 134 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely room, quiet and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and a lovely bar area
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, attentive staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Easy and friendly check-in, nice room, good location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Hiu Ting

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price over breakfast was disappointing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent Nice room Good hotel bar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, yummy breakfast, good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean place, and the staff are polite. For me was 1 slight issue, needing to book in online, via phone, when i was already at the reception desk.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central located in Manchester -
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, Really good
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Ahilyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird place
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
A good price, friendly and helpful staff. There was also live music in the bar Friday night with comfortable surroundings/seating. However, no kettle for tea/coffee in room and limited options for breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Staff were so helpful. Room was spotless and lovely for the price i was amazed! I am so pleased to hear where else A&O have properties so when i go abroad i will stay with them also!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy and very helpful staff member after the first one was very unhelpfulabout check in.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Would have been good if there was coffee in the room and room service.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

William Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
It is a hostel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities
It is a hostel so everything is basic
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room has separate toilet and bathrooms as well as a fridge. Ideal
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
nice clean room, was only for one night stay so limited overall experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. All amenities excellent. Night porter a little unresponsive bordering on unfriendly, otherwise excellent and will definitely book again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abramo

Liked: Cleanliness, staff & service, amenities
The room were fantastic, and our receptionist Pasquale provided us an excellent services from start to finish. Amazing
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Good room. Very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 1 night in Mar 2026