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Best Western Concord Inn & Suites

2.5 star property

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Photo gallery for Best Western Concord Inn & Suites

Coffee service
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout curtains, iron/ironing board
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
97 Hall St, Concord, NH, 03301
  • Capitol Center for the Arts
    ‪2 min drive‬
  • New Hampshire State House
    ‪3 min drive‬
  • St. Paul's School
    ‪8 min drive‬
  • Manchester, NH (MHT-Manchester-Boston Regional)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Concord Inn & Suites

Hotel in Concord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available once per stay.
Best Western Concord Inn & Suites offers 66 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Concord Inn & Suites. During your stay, you'll be within walking distance of Terrill Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Terrill Dog Park and a few minutes from Capitol Center for the Arts
Best Western Concord Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Best Western Concord Inn & Suites. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 409 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Concord
Best Western Concord Inn
Concord Best Western
Best Western Concord Hotel Concord
Best Western Concord Inn And Suites
Best Concord & Suites Concord
Best Western Concord Inn & Suites Hotel
Best Western Concord Inn & Suites Concord
Best Western Concord Inn & Suites Hotel Concord

Best Western Concord Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Very clean, great service, nice pool.
Stayed 1 night in May 2025

4/10 Poor

Yannick

Stayed 2 nights in May 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
this property was absolutely disgusting. I first arrived and got checked into my room, began to take a shower and the entire bathroom flooded out into my room and into the hallway. I then was assigned another room when I went into the bathroom there was mold all over the shower and shower curtain. And at 3 AM I begin hearing noises and couldn’t sleep for the rest of the night because there was a party going on in the room above me that was never dealt with by the front desk.
Stayed 1 night in May 2025

8/10 Good

Pam

Business traveller
Liked: Amenities
Staff were excellent.
Stayed 3 nights in May 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ERNA

Stayed 1 night in Apr 2025

10/10 Excellent

Keri

Stayed 1 night in May 2025

2/10 Terrible

Nathan

Stayed 1 night in Apr 2025

6/10 Okay

Nicole

Disliked: Room comfort

Disappointed

When we arrived we were offered an upgrade to a suit at no extra charge which was nice with it being 3 adults and 1 child. Location was pretty good. Breakfast was good typical hotel breakfast. I only gave it a 3 because the beds were very hard and uncomfortable, the shower curtain was staines at the bottom and had the beginnings of mold from the moisture and the way it was tucked up into the shower. The couch in the suite was very rough material and uncomfortable. It was very obvious that this hotel has a lot of long term room rentals as there was garbage bags outside of the majority of the rooms on the floor we stayed on a long with take out packaging. It was definitely not worth the price paid. I would stay again in a pinch but would not choose as a stay on a planned trip.
Stayed 1 night in Apr 2025

6/10 Okay

Corey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bed was very uncomfortable
Stayed 2 nights in Apr 2025

6/10 Okay

Natasha

Travelled with group
It was a decent place.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business in concnord

Ravi did a great job checking me in. nice hotel, convenient location
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Stayed 1 night in Apr 2025

10/10 Excellent

Paula, BUXTON

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the relaxing hot tub and quietness.
Stayed 1 night in Apr 2025

6/10 Okay

Josh

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Steven, Littleton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place close to downtown and all the activities
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

nancy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Helpful Staff.

I booked a suite so we could stay together and still have privacy. Unfortunately the bathroom and kitchen area were in the private bedroom. Terrible mattresses on beds and pullout. Complicated, almost unusable TV. The most I've ever paid for a terrible night's sleep. That sais, staff were helpful and friendly. The location was good. Full hot breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Leroy

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overall good, but BAD BED...

It was a good stay... I just did not get much sleep the two nights there. The bed was super firm and my back was so sore the next morning from it. I slept on the couch the next night.. but not long due to it not being wide enough to fully stretch my legs out... Food was good ..
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful hotel service

Grateful we could find a room with a king and sofa bed to sleep 4 when unexpectedly needing to stay the night in Concord NH. Extremely helpful and kind service from Robi who helped us get settled and provided an extra blanket for the kids. Appreciate the help!
Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find. Staff were very polite and helpful.
Stayed 2 nights in Mar 2025