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Hello Hotel

3.5 star property

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Photo gallery for Hello Hotel

Breakfast, lunch and dinner served
Double Room | View from room
Lobby sitting area
Lobby sitting area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
267 East Lancashire Road, Manchester, England, M27 0AA
  • Place, St. Augustine's Church
    ‪4 min drive‬
  • Place, Contact Theatre
    ‪6 min drive‬
  • Place, Paintball HQ
    ‪6 min drive‬
  • Airport, Manchester (MAN)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | View from room

Double Room

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | View from room

Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | View from room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Trundle Beds

View all photos for Disabled Double Room

Disabled Double Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Disabled Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hello Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, ATM/banking services and a banquet hall are on-site.
Hello Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The free breakfast at Hello Hotel gets high marks from our customers. During your stay, you'll be close to Trafford Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include an ATM, a vending machine and TV in a common area
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 9 minutes by car from Trafford Centre and 10 minutes from Old Trafford
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Hello Hotel also features a vending machine, an ATM, and a television in common area. Self parking is free.

This 3.5-star Manchester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7 AM to 9 AM.
On-site venue – This fine-dining restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7 AM to 9 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hello Hotel Swinton
Hello Swinton
Hello Hotel Manchester
Hello Manchester
Hello Hotel Hotel
Hello Hotel Manchester
Hello Hotel Hotel Manchester

Hello Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 941 reviews
Rating 8 - Good. 328 out of 941 reviews
Rating 6 - Okay. 91 out of 941 reviews
Rating 4 - Poor. 21 out of 941 reviews
Rating 2 - Terrible. 15 out of 941 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

George Francis

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean ,and staff friend,ey and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
Really warm welcome
Stayed 1 night in Nov 2025

6/10 Okay

Roseanne

Business traveller
Liked: Cleanliness, staff & service, room comfort
The bed was comfy and the windows pretty soundproofed. There was a decent selection of tea/coffee/hot chocolate in the room and two bottles of water, along with a mini fridge. Staff all helpful and friendly, cannot fault them. The hotel was a bit tired in general, there were a few hairs in the bath which I picked out, and some orange staining on one towel. The door to the room/lock felt flimsy and like it could have opened with a big shove. The adjacent restaurant served food but the burger was a bit burnt in all honesty and yet the chips were underdone. The hotel could put slightly nicer toiletries in the room. Overall I would stay again if visiting the same area without a car due to the convenience this hotel offered - close to bus stop. If looking for anything fancy I would go elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Joanna

Stayed 2 nights in Nov 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and welcoming but the rear car park was noisy due to deliveries throughout the night. If we stay again we would request an upper floor room away from the stores.
Stayed 1 night in Nov 2025

8/10 Good

ZOE

Liked: Cleanliness, staff & service, room comfort
Room was clean, bed and pillows comfortable, heating was good as it was so cold. Staff friendly. Breakfast quick on the go. Rooms are dated, shower had some mould round the tiles and only other complaint was that we asked for the hand soap to be refilled and it wasn’t.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service
Good value for money
Stayed 4 nights in Sep 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for money and lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff on reception, room was very clean appreciated being able to turn heating off as most hotels have it set and it can be unbearable. This hotel has everything you need for a short stay and loads of free parking which is a big plus I would not hesitate to return
Stayed 1 night in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Fast and efficient. Nothing too much trouble
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and my room was immaculate
Stayed 2 nights in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from reception staff and the grab and go breakfast is a nice touch. Very comfortable room and spacious. Ample parking. Very good value for the price paid. Only criticism is the guest wifi which is weak and unreliable.
Stayed 1 night in Nov 2025

6/10 Okay

Ken Chi Kwan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very nice and helpful. The floor carpet look dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, very clean and a lovely breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine for the amount of time we spent in the room
Stayed 1 night in Oct 2025

6/10 Okay

Jayne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It's ok

It was ok, clean and the staff were helpful but it's very basic and not great value for money. We chose to eat in the attached restaurant rather than the hotel breakfast, where you get 20% discount.
Stayed 1 night in Oct 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Davina

Nice clean room
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

YU SHAN

Travelled with family
Liked: Staff & service
Bathroom can do some renovation it kind of old
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are grateful you were able to move us to ground floor!!! Thank you, lovely breakfast. Clean room with a nice hot bath and shower.
Stayed 1 night in Oct 2025

4/10 Poor

Sam

Disliked: Property conditions & facilities, room comfort
old room, feel like a hustle, clean inside but its one of those budget places to stay
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service
Mediocre welcome at the reception. Lovely restaurant attached which was nicely decorated and the food food was good. Went out for breakfast locally so can't comment on that aspect of the stay. Rooms are very tired to be fair. Double bed was a zip together twin type which wasn't very comfortable. Strange smell of dampness in the bedroom which was not a great opener as we opened the door to the bedroom. Towels were poor quality and showing their age. Carpets are showing their age too and looked dirty throughout. It appears from a skip out the back that there may be a bit of a renovation ongoing in some of the hotel but not our room unfortunately.. Wouldn't rush back. For the money poor value I'd say. Saturday night was way above average and twice the price of the Friday but I'd say it was down to local demand and local events. Won't be back unless it's gutted. Overall just average!
Stayed 2 nights in Oct 2025