Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Comfort Room (with king- or queensize bed and view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
11-15 Cross Street, Manchester, England, M2 1WD
  • Deansgate
    ‪3 min walk‬
  • Piccadilly Gardens
    ‪5 min walk‬
  • AO Arena
    ‪9 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

Comfort Room (with king- or queensize bed and view)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 King Bed

8.8 out of 10
Excellent
(97 reviews)
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Motel One Manchester - Royal Exchange

Hotel with a bar, a short walk to Deansgate
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Deansgate. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 4-minute walk from Deansgate and 7 minutes on foot from Piccadilly Gardens
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sigmundur, Hafnarfjordur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Manchester. The rooms were snug, but provided everything you need. The bed was lovely, great bathroom and shower. All the plugs your might need, nice large TV and strong wifi. A bit of a problem with the safe that didn't get fixed despite being reported to reception, but wasn't an issue, so no harm done. Would definitely stay again for the friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Liam

Stayed 1 night in Mar 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to have German TV in the rooms but that seems to have gone now. It’s a pity, it made Motel One special.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refreshingly doesn't have corporate feel like other major chains. A very diverse staff gives it a welcoming vibe and all are very helpful and personable. On checking-in, one staff member was manning the bar AND the reception, apparently due to a staff shortage resulting in queue of people waiting patiently to check-in at 2300. This says more about the labour market than it does the hotel, however. On the whole it was great value, and you always get a VAT Receipt even if booking through Expedia. Continental breakfast won't be to all tastes but everything you need for a decent healthy breakfast. Room was great. Only bother for me was some air freshener that always give provoke allergic reactions, in only a small part of the building and not in my room though. Everything's walkable from here and ideally placed for restaurant choice. If you need to park nearby there are no reasonably priced options, city centre becoming increasingly pedestrianised. having lived in City centre for years, this hotel is in one of the safer night time locations, important for foreign travellers.
Stayed 5 nights in Mar 2025

8/10 Good

Stephen

Stayed 2 nights in Mar 2025

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely stay however room was overwhelmingly warm and we couldn’t open the windows or turn any AC on.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Value for money

Fatima at reception when checking in was excellent. Hotel room on the small side and noisy from outside traffic etc. however, still decent value for money.
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient
Stayed 3 nights in Mar 2025

8/10 Good

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to all sights and shops
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, room comfort

Great Stay

Great service from reception staff, hotel was clean and tidy, beds were comfy and great value for money.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Mar 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walking distance to everything, room was petite but very nice, loved the bathroom especially, our window faced another building and a back alley which was a little disappointing to see, but aside from that we have no complaints
Stayed 2 nights in Mar 2025

4/10 Poor

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Average hotel, uncomfortable sleep.

Reception was fine and staff friendly, but there was so many people in the bar right next to reception we couldn't hear the receptionist. Rooms were small but fine, though "king bed" felt like a double and was quite uncomfortable. Rooms were so hot we barely slept, the aircon in the room would turn off after 5-10 mins and we couldn't keep getting up to turn it back on every time so had a really horrible nights sleep. Also a little concerned that we left the room in the morning to do some shopping before checkout at 12, we put a sign on the door saying " do not disturb" as we didn't require any cleaning before check out, when we got back the sign was off the door and on the bed but nothing looked disturbed..just odd that someone would come into the room? Location was brilliant which was a plus.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good VFM, great facilities and a nice modern room.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything walking distance plus tram straight to co op live arena.
Stayed 2 nights in Mar 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely clean, just overall good very pleased Thx’s
Stayed 2 nights in Mar 2025