The guest house charged me ÂŁ194.39, and upon arrival I was told itâs fully booked and I will be refunded⊠itâs been a week of me chasing them for my money and the customer service guy told me I was marked checked in and out⊠I never slept there, but they are refusing with my money⊠I have sent them a notice and will be escalating this matter legally. Total scam and fraud! Donât book. How do you take payment when youâre fully booked??? And if youâre genuine why canât you refund people their money??? FRAUD!
The rooms were cramped. Struggled to even get in the bed
No curtains or even lampshades just a bulb
You are given 1 towel to share
For ÂŁ160 poor value
DO NOT STAY the room we was given was a staff room with beds in the staff fridge had half eaten food in it and was a storage place for towels, toilet rolls and cleaning products. When we are arrived there was staff phones charging in the room the bathroom was smelling of smoke and when we left the hotel and arrived later on the room was smelling of dog and there was dog hair and marks on the bed and on the floor we was left waiting outside to check in whole watching staff leaving the room. Can only assume they was in the room chilling watching tv as their phone was left on charge by the bed.
Heavily overpriced because of events in area, shouldnât be allowed to advertise as a hotel itâs a hostel. Check in is really awkward and there is no parking as advertised. Room or shower not cleaned
Massively overpriced. Run-down room in a badly maintained, shared house (it's not a guest house). Would have been tolerable if the fee had been half what it was. Please stop ripping people off.
The exterior is perfect for Rats with bins overflowing I had to make several attempts to check in eventually an Asian girl who I cannot fault let me in and told me my room number with basic instructions for my stay. The building itself is like a building site and very dirty. My bedding appeared soiled and the velux blind was falling off. Six flies shared my room on arrival. The door locked ok but 45 minutes messing with the lock meant I couldnât lock the room all stay. The windows did not secure shut. 1 positive the shower in my room was clean. The communal bathroom was filthy and stank as I walked past. Overall I am extremely unimpressed and would advise anyone against staying here.
It appears one gets what one pays for, however the reception was a seemingly irritated person opening the front door and explaining how one locks the door and enters was never seen again. The shared shower on the landing leaked all night. The floors were filthy and the bedding was not fully laundered .. the bottom sheet had definitely been slept on the night or week before. I came away feeling unclean!