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Saint Illians Inn

Property class: 3

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Photo gallery for Saint Illians Inn

A multi-story building with balconies adorned with plants and flowers.
A multi-level atrium with a central staircase, stone walls, and numerous potted plants.
A multi-level interior with stone walls, multiple floors, and potted plants.
A multi-level interior with a central staircase, multiple balconies with potted plants, and a stone wall.
A hotel corridor with a wooden floor, white walls, and hanging planters with green plants.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
7461 Santillian Street, Pio Del Pilar, Makati, Manila, 1230
  • Place, Ayala Center
    ‪9 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪9 min walk‬
  • Place, Glorietta Mall
    ‪17 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

A room with a bed, a nightstand, a telephone, and a window with curtains.

Standard Room, 1 Bedroom

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A room with a bed, a desk, and two chairs.

Twin Room, 2 Single Beds

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room, 3 Single Beds

A hotel room with two single beds, each with a wooden headboard, white bedding, and decorative pillows. A patterned throw blanket is on the larger bed. The room has a tiled floor and a window with curtains.

Family Triple Room, 3 Single Beds

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Saint Illians Inn

This smoke-free hotel features a restaurant, a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and a TV in a common area.
Saint Illians Inn offers 35 air-conditioned accommodations with DVD players and a safe. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Saint Illians Inn, you're just a quick walk from Makati Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Just a 2-minute drive from Greenbelt Shopping Mall and 6 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Saint Illians Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Makati hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 1:00 PM.
Saint Illians Inn has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to 7:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: PHP 100 to 250 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Foosball table
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 12:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 8 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 450.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: PHP 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 100 to 250 per person
  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 450.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Saint Illians Inn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Illians
Illians Inn
Saint Illians
Saint Illians Inn
Saint Illians Inn Makati
Saint Illians Makati
Saint Illians Inn Makati, Metro Manila
Saint Illians Inn Hotel
Saint Illians Inn Makati
Saint Illians Inn Hotel Makati

Saint Illians Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 48 reviews
Rating 8 - Good. 24 out of 48 reviews
Rating 6 - Okay. 7 out of 48 reviews
Rating 4 - Poor. 7 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this hotel. Staff is super friendly and helpful, definitely top notch! Its walking distance to little Tokyo and Walter Mart. Bed is comfortable, aircon works great and the room is clean. This is definitely a hidden gem i wll keep returning to. This was the 2nd time I've stayed!
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the additional charge for family room.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

The staff were really friendly and helpful Thank you guys
Stayed 2 nights in Dec 2018
Verified review

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep away

Bugs in room. Kept waiting for 20 minutes upon check out due to checking room after i left it.
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

vincent

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel need cockroah control.

Not a good experience. Found cockroach in my room and on the table while dining.
Verified review

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness and Comfort Issues

Should be called "IPIS" Inn, they're everywhere! Air-conditioning, a missed opportunity, they don't get cold. You have to remind staff to fill complimentary guest water fountains. And room service, when done, dishes can stay the entire day inviting more roaches. Expedia customers don't receive comp breakfast like most others.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

nice to stay for a while

it was a nice inn and service was good. the needs proper lighting since the rooms a bit dark.
Verified review

4/10 Poor

忍の事

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約した朝食が、、

前日に予約したルームサービス朝食が、約束の時間になっても来ないのでしばらくして、電話したら作ってくれ運んでくれた。しかし、予約した料理とは異なるため、再度電話、朝食にありつけたのは、予約した時間から遅れること約1時間朝の1時間はもったいない。旅行者にとっては、 また、チェックインの時待たされること20分、何か抜けがあり、予約が入っていたけど手落ちがあって手間取ったみたい。
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor hotel service!!!

The staff was not nice and the customer service was poor. We were asking for water and they said that we should go and get it ourselves.
Verified review

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンパクトでリーズナブル

ツインルームに2泊。ホテルにはエレベーター無し。外観や部屋のインテリアはクラシックでかわいいです。ホテル内、部屋は清潔。宿泊した部屋は窓無しでしたが、フロア毎にテーブル・椅子設置の外を眺められるスペースがあって多少開放感あります。バストイレ別、ドライヤー有。スリッパは無くビーサンがありました。冷蔵庫もありましたが、コンセントが刺さっておらず、またケーブルが届くところに空いているコンセントがありませんでしたが、特に使用する必要もなかったためそのままにしました。滞在中、強い雨が降った際にホテル前の道に水が溢れ小さな川状態になっていました。 マカティにあり、歩いてすぐのところにリトル東京やWALTER MARTという小さなモールがあります。グリーンベルトも徒歩15分位です。ホテル付近は庶民的な雰囲気で、屋台や食堂・小さなマーケットがあります。治安も悪くないので、日中に女性でもぷらぷらと街歩きを楽しめました。また泊まりたいと思えるホテルです。
Verified review

2/10 Terrible

M

Disliked: Staff & service, property conditions & facilities, room comfort

夜中に部屋替えの要請

到着の日（2泊の予定）の午後10時半頃、スタッフが尋ねてきて、翌日にエアコンの点検をするからと、今から部屋替えの要求、夜の夜中にそれはできないと、拒否、次の日ならokと回答。 次の日には、部屋替えの要求なし。 昨夜の要求はいったい何だったんだ？ 前日に次の日の朝食を予約、次の日朝食時の請求書が事前割引価格ではないため、クレーム入れ替わり立ち替わり訪ねてきた3名のスタッフに説明、埒がいかなく追い返す。 チェックアウト時にフロントマネージャーに説明し、すぐに了解し、割引額を支払。 設備は古いが、機能は落ちていない。湯もよく出る。 スタッフは、人がいいかもしれないが、いいかげん。他人の話を聞かない。 今まで経験したホテルの中では、レベルが低い方だ。
Verified review

6/10 Okay

Torkel Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our choice in Makati

We have stayed at St Illians maybe ten times and like the bgy Pio del Pilar location. 10 minutes walk to Green Belt. Not a luxury hotel but reasonable priced and our choice in Makai!
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Staff is lazy and no soap in bathrooms, got sick

Staff was lazy and did not want to help. No soap in bathrooms and immediate GI issues.
Verified review

8/10 Good

Jared

Liked: Cleanliness, staff & service
Disliked: Room comfort

Gets the job done

My 2 friends and I were just looking for a cheap place with 3 beds. Pretty cool looking place, clean. Tiny, efficient rooms. Decent prices. Not great area though. Don't go exploring. Take cab to other area or stay in the north Makati area. Restaurant had good food and prices. Nice staff. Not bad at all.
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and inexpensive hotel in central Makati

Older hotel but very nice overall. There was no elevator but the hotel staff carried out bags to our room. Room was comfortable and came with a refrigerator and air conditioner. The room was clean, just a bit older, but overall was very comfortable. There is no internet in the room, so i went down to the hotel lobby and cafe area to get online and the connection is complimentary. I had brought a magic jack with me so during the morning hours i had to step into a separate hallway to talk because the cafe had a TV that was on and playing and sometimes there were guests there eating breakfast and talking. At night it was very quiet. So if you are looking to save money on a hotel and can live without conveniences of a 5-star hotel -- stay here. The staff is very friendly and accommodating and it is very close to WalterMart and jeepney services that can take you to many different destinations.
Verified review

10/10 Excellent

jy

Liked: Cleanliness, staff & service, room comfort

WiFi環境

部屋でWiFiが使えませんがそれ以外は過ごしやすかったです！ 店員の対応もグットです！ それにマカティ市内にも近いため、タクシー移動でも歩きでもオッケーでした！
Verified review

2/10 Terrible

Al

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel at all costs.

This hotel gives very bad one-sided contract that charges for everything from stained towels and linens to almost everything else, and includes many rules to control your behavior with multiple extra overpriced charges for various things. The existence of this contract is not disclosed when you book online, and as such you are forced to sign the contract if you want the room, especially if you arrive late and tired. Otherwise they threaten not to let you into the room. Absolutely avoid this hotel and find better hotels that do not have this hidden contract to overcharge you at check out for every little stain on your bed sheet or towel. Terrible hotel. Rooms appear nice on photos but in reality very old and not nice.
Verified review

8/10 Good

CaliforniaBrothers

Liked: Cleanliness, staff & service, property conditions & facilities

Short Stay, no complaints!

Very short stay (less than 24 hours). Difficult to say if the area is cleaner or dirtier than other areas, but didn't feel unsafe. Close to the district where we went out for dinner and clubbing, and was easily located by our cab driver from the airport on our arrival. Friendly front desk, many requests and reminders to be mindful of other guests, but the wifi was downstairs and the room itself was a bit compact. Overall good experience and would stay there a second time for the price we paid!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable Stay in Makati

The staff were extremely friendly and helped us get taxis at 4am when we needed to get to the airport. Although their is no wifi in the room, the lobby has free wifi. There is a mall down the street and Little Tokyo is around the corner with great Japanese food. Good affordable stay in Makati.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service

Kleiner Preis - nettes mini Zimmer

Dieses Hotel für ein paar Stunden Zwischenstop für den nächsten Inlandsflug gebucht. Das Zimmer ist sehr klein, aber dennoch ok. Die Mitarbeiter waren sehr motiviert und nett. Badezimmer hat kein Fenster. Es gibt einen Innenhof - man kann zwar nicht im, aber vor dem Zimmer rauchen (wer es braucht). Lage ziemlich außerhalb von Makati. Wifi im Zimmer kostenpflichtig via lan Kabel - schnellste Verbindung bisher in den Philis! Kostenfrei wifi in der Lobby (nicht genutzt). Da nur für wenige Stunden genutzt, kann ich nicht mehr dazu schreiben.
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities

Good food, comfy beds

It was alright
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I enjoyed my stay

Great staff and nice hotel. Queen room was much better than double twin. Bathrooms were small. Just need to remind the staff to change the towels and linens if you need them done over multiple days, Note you must turn in the key each time you leave the building. This is so they can do a safety check, turn off lights, unplug anything, turn of the AC, etc. Price through Expedia much cheaper than paying on-site. Remember you are in Makati, Philippines, not the Ritz in New York. You are getting a nice, comfortable room at standards the locals consider very high.
Verified review

8/10 Good

Jyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

Everything was very clean and smelled so good! The staff was very friendly and accommodating too. I would definitely stay here again and recommend it to anyone who wants comfort and good value.
Verified review

6/10 Okay

tuck4x4

Liked: Staff & service, property conditions & facilities

great service, poor location

The personnel was very nice and professional and went out of their way to meet our needs. The location of the hotel was not their fault... Cab drivers will have a very hard time finding the hotel and when told of the location, most suggested that it was in an area known for drug use. There is a walter mart within walking distance, so supplies will never be a problem. I booked our room online and was under the impression that i would be staying in a small suite with a kitchenette and wifi. All we got was a mini-fridge and a cabled internet connect, after paying, that had a broken connector and would not stay plugged into my laptop. Because of the staff and the price I would consider staying here again.
Verified review

8/10 Good

KZack

Liked: Cleanliness, staff & service, room comfort

A little off the beaten path...

If you're tired of staying in generic hotels, this place is great. I love the building, it's very quaint and unique. They have the free airport shuttle which is a blessing for a late arrival. Nice staff, and if I recall the breakfast was included in the price. A good value.