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Hawks Cay Resort

4.0 star property
VIP Access

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Photo gallery for Hawks Cay Resort

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
3 bedrooms, premium bedding, in-room safe, laptop workspace
View from room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

View in a map
61 Hawks Cay Blvd, Marathon, FL, 33050
  • Place, Little Conch Key
    ‪3 min drive‬
  • Place, Curry Hammock State Park
    ‪4 min drive‬
  • Place, Dolphin Research Center
    ‪5 min drive‬
  • Airport, Marathon, FL (MTH-Florida Keys Marathon)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Resort King

3 bedrooms, premium bedding, in-room safe, laptop workspace

Resort King

8.4 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Double Queen

3 bedrooms, premium bedding, in-room safe, laptop workspace

Resort Double Queen

8.0 out of 10
Very good
(23 reviews)
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool Cabana King

3 bedrooms, premium bedding, in-room safe, laptop workspace

Pool Cabana King

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Water View King

3 bedrooms, premium bedding, in-room safe, laptop workspace

Water View King

8.8 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Oasis

3 bedrooms, premium bedding, in-room safe, laptop workspace

Family Oasis

8.8 out of 10
Excellent
(6 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Water View Double Queen

3 bedrooms, premium bedding, in-room safe, laptop workspace

Water View Double Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort King Accessible

3 bedrooms, premium bedding, in-room safe, laptop workspace

Resort King Accessible

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Double Queen Accessible

3 bedrooms, premium bedding, in-room safe, laptop workspace

Resort Double Queen Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Accessible Guest Room

3 bedrooms, premium bedding, in-room safe, laptop workspace

Family Accessible Guest Room

  • 35 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

View all photos for Pool Cabana Double Queen

3 bedrooms, premium bedding, in-room safe, laptop workspace

Pool Cabana Double Queen

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Island Junior Suite

3 bedrooms, premium bedding, in-room safe, laptop workspace

Island Junior Suite

  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Double Queen with Sleeper

Resort Double Queen with Sleeper | 3 bedrooms, premium bedding, in-room safe, laptop workspace

Resort Double Queen with Sleeper

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Captain's Suite

Captain's Suite | 3 bedrooms, premium bedding, in-room safe, laptop workspace

Captain's Suite

  • 89 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Admiral's Suite

Admiral's Suite | 3 bedrooms, premium bedding, in-room safe, laptop workspace

Admiral's Suite

  • 130 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Bedroom Premium Villa - Queen/Twins

3 bedrooms, premium bedding, in-room safe, laptop workspace

2 Bedroom Premium Villa - Queen/Twins

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for 3 Bedroom Premium Villa

3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Premium Villa

  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 4 Bedroom Premium Villa

4 Bedroom Premium Villa | 3 bedrooms, premium bedding, in-room safe, laptop workspace

4 Bedroom Premium Villa

  • 149 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 3 Queen Beds and 2 Single Beds

View all photos for 4 Bedroom Villa

4 Bedroom Villa | 3 bedrooms, premium bedding, in-room safe, laptop workspace

4 Bedroom Villa

  • 149 sq m
  • 4 bedrooms
  • Sleeps 6
  • 1 King Bed, 3 Queen Beds and 2 Single Beds

View all photos for 2 Bedroom Single Level Premium Villa - Queen/Twins

3 bedrooms, premium bedding, in-room safe, laptop workspace

2 Bedroom Single Level Premium Villa - Queen/Twins

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Villa

  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

View all photos for 3 Bedroom Premium Home with Pool

3 Bedroom Premium Home with Pool | 3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Premium Home with Pool

  • 153 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 2 Bedroom Villa - Two Queens

3 bedrooms, premium bedding, in-room safe, laptop workspace

2 Bedroom Villa - Two Queens

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 3 Bedroom Home with Pool

3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Home with Pool

  • 153 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 3 Bedroom Single Level Premium Villa

3 Bedroom Single Level Premium Villa | 3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Single Level Premium Villa

  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 3 Bedroom Single Level Villa

3 Bedroom Single Level Villa | 3 bedrooms, premium bedding, in-room safe, laptop workspace

3 Bedroom Single Level Villa

  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 2 Bedroom Villa - Queen/Twins

3 bedrooms, premium bedding, in-room safe, laptop workspace

2 Bedroom Villa - Queen/Twins

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Premium Villa - Two Queens

3 bedrooms, premium bedding, in-room safe, laptop workspace

2 Bedroom Premium Villa - Two Queens

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 4 Bedroom Home with Pool

3 bedrooms, premium bedding, in-room safe, laptop workspace

4 Bedroom Home with Pool

  • 152 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 3 Queen Beds and 2 Single Beds

View all photos for Single Level Villa with 1 Queen and 2 Twin Beds

3 bedrooms, premium bedding, in-room safe, laptop workspace

Single Level Villa with 1 Queen and 2 Twin Beds

  • 72 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

5 outdoor pools, pool cabanas (surcharge), pool umbrellas

Villas At Hawks Cay Resort

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 137 reviews
Villas At Hawks Cay Resort

About this property

Hawks Cay Resort

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on Hawks Cay Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hawks Cay Resort offers 292 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Marathon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains.

A private beach, an outdoor tennis court and a marina are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Calm Waters Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the pool at Hawks Cay Resort. During your stay, you'll be close to Little Conch Key. Enjoy features like free WiFi in public areas, plus 5 outdoor pools and 4 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with ocean views, stop by Angler and Ale, one of the property's 4 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Indulge with reflexology, facials or body wraps at Calm Waters Spa
  • Services include a children's club, a concierge and a porter
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 4-minute drive from Curry Hammock State Park and 8 minutes from Long Key State Park
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hawks Cay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's club, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marathon hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Angler and Ale – Overlooking the ocean, this restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Tiki Grill – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Salt + Ash – Overlooking the pool, this fine-dining restaurant specialises in farm to table cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Pilar Bar – Overlooking the pool, this bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 28.13 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 45 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Angler and Ale
  • Pilar Bar
  • Salt + Ash
  • The Cafe
  • Tiki Grill

Things to do

  • 2 outdoor pickleball courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 19,999 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Front entrance ramp
  • Handrails in stairways (61 centimetre high)
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 9 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: USD 61.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 for adults and from USD 15.00 for children
  • Uncovered self-parking fee: USD 28.13 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 9 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort
Cay Resort
Hawks Cay
Hawks Cay Duck Key
Hawks Cay Resort
Hawks Cay Resort Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Hotel Duck Key
Hawks Cay Resort Duck Key, Florida
Hawks Key
Hawks Cay Resort Marathon
Hawks Cay Marathon
Hawks Cay Resort Hotel
Hawks Cay Resort Marathon
Hawks Cay Resort Hotel Marathon

Hawks Cay Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1008 reviews
Rating 8 - Good. 235 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 75 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ray, Homestead

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing we vacation there all the time staff was polite and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Amelia

Stayed 4 nights in Jun 2025

10/10 Excellent

Yoel

Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Travelled with family
Nice grounds and decent amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, room comfort

Our stay at the Hawks Cay Reaort

It was our first stay at this hotel. The room was comfortable and an ample space. We loved that the flooring has been replaced with imitation of wood. The shower very nice and separated with a door from the toilet area. The ceiling fan needs to be clean, we noticed it was dirty. From what other family members commented some rooms do need a little loving care, specially those that still have an old rug and a tub instead of a shower. We also noticed that the hotel needs to hire a few more people. Some employees seem to be a little overworked and frustrated.
The kids enjoyed using the kayak around the salt water small beach area.
This is a view of the beach area.
A view of the pool family pool where the kids can have fun. The hotel has another pool for adults only and it was very clean and peaceful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Caitlyn

Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness
Great resort!
Stayed 3 nights in Mar 2025

8/10 Good

Arianna

Travelled with family and small children
Liked: Cleanliness, amenities
Food and Bev too expensive and other options +10 milles
Stayed 3 nights in Jun 2025

6/10 Okay

Andrew, jacksonville

Liked: Cleanliness, staff & service
Amazing resort with lots to do. Had a few issues with cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Tori

Stayed 2 nights in Jun 2025

8/10 Good

Julia

Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Brittany

Stayed 4 nights in Jun 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hmm .. no microwave .. distant parking .. pools close at sundown
Stayed 2 nights in Jun 2025

8/10 Good

Matthew, Miami Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful grounds The rooms are little dated, and the staff are good but not great
Stayed 3 nights in Jun 2025

4/10 Poor

ryan

Stayed 5 nights in Jun 2025

4/10 Poor

Sydney Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great place but very loud and buzzy round the pools and lots of kids
Stayed 2 nights in Jun 2025

10/10 Excellent

Traci

Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ranique

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Checked in Thursday around dinner time for a three night stay. Lobby not busy at all and yet check-in desk attendant unfriendly and unhelpful to the point had to return to the desk to get directions to the room as their handwriting was illegible and we got no direction from them. Dropped bags and went to the tiki bar to relax and have a drink. Two other guests with full drinks at the bar and two bartenders essentially doing nothing. Ordered a glass of wine and was told out of the three wines on the menu they only had one but was told if I "really wanted it he could go into the inside bar and get it". Considering two bartenders and essentially no customers that should not have even been a question let alone posed rudely. Got to the room only to discover a large toenail clipping at the end of the entrance hallway on the floor. After two days of maid service it remained in the same spot! Check in night got into the shower only to find the entire soap/shampoo/conditioner rack had fallen off the wall and on top of that soap dispenser did not work. Spoke to the manager that night and was only told yes "that should not have happened" about everything above. I expected maybe to hear something in follow up however checked out Sunday morning with no acknowledgment of anything, still no soap, but toenail present. On the plus side beautiful property, food at main restaurant very good and good service there. Unfortunately very poor service otherwise. Cannot recommend this property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved staying at hawks cay resort! The whole property was beautiful. All staff was friendly and always willing to help in anyway. We loved the pools and splash pad. Close to many restaurants and stores. Will definitely be looking forward to coming back!
Stayed 4 nights in Jun 2025