First, this is a really nice house with nice furnishings and in a great location. You can ride bikes (or walk) to the beach or up to stores. The linens, pillows, and kitchenware definitely need an upgrade. Had not received information on how to access the property by 6:00 p.m. on the day of arrival - we were arriving late. Messaged the manager, and she did respond with the info, but this should have done earlier without me having to ask. She also asked at that time if I wanted the pool heated. I had already paid for this several weeks prior. She admitted that it had not been done but would get it heated. Still not heated on the 2nd day, but finally heated on the 3rd day. Did offer to refund $45 for it not being done. Cold front hit Florida while we were there. Heat in the house did not work. Had no heat for 2 days. Was fixed the day before we left. The grill did not work. Had to ask a neighbor to use theirs so we could cook, as it was a holiday and restaurants were closed. Embarassing. This was fixed the day before we left. In my opinion, these are all items that should have been checked prior to our arrival. The pool is nice and they did have beach chairs etc. that you could use. Did see a manatee several times in the canal behind the house, which was awesome.