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4.0 out of 5

"Convenient location. Enormous communal area with plenty of places to sit. Lovely terrace to have drinks outside. Great refurbished rooms. Fab breakfas ... " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

During your stay at Hard Rock Hotel Marbella, you're just a quick walk from Centro Plaza. Enjoy features like free WiFi in public areas and a free beach shuttle, plus 2 restaurants.

  • Free WiFi
  • For dining with pool views, stop by Córdoba, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or body scrubs at Despacio Spa Centre
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of El Corte Ingles Shopping Center and Puerto Banús Marina
  • Free beach shuttle service
  • Pets welcome for a fee

Hard Rock Hotel Marbella ratings based on 37 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Marbella

Everyone (19) Couples (11) Business (2) Other (2) Friends (1)
3 out of 5

Posted by on 11 Sep 2021

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5 out of 5
Convenient location. Enormous communal area with plenty of places to sit. Lovely terrace to have drinks outside. Great refurbished rooms. Fab breakfast

Posted by , from Herts on 9 Mar 2020

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Comment from Hotel Management

13 Mar 2020 by Guest Experience

Dear Jo, We are very pleased to take time to thank you for your kind and positive feedback. We are essentially glad to learn that you enjoyed the quality of service and location. We hope you will be back very soon and can assure you that we will always do our very best to live up to your expectations. Sincerely yours, Yasmine Bentaher Guest Experience

5 out of 5

Posted by on 9 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

5 out of 5
Could not fault this hotel at all. Rooms very clean and pool area are outstanding.

Posted by on 21 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Guest Experience

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucía Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays and I would also like to thank you for your comments and recognition as well as for your kind words regarding the whole experience at our Hotel. We are all looking forward welcoming you back soon in Marbella! Kind regards, Yasmine Bentaher Guest Experience

5 out of 5

Posted by on 18 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Guest Relations

Dear guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

4 out of 5
Staff is super friendly most stars I giving to them, but hotel in general is not the best specialy restaurant, food is cold doesn't look fresh, no lable explanation of the dish, no allergies label. Staff is really amazing they make you feel happy even something makes you not happy.

Posted by on 17 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Guest Relations

Dear Guest, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We will take into account your suggestions. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

5 out of 5

Posted by on 26 Feb 2019

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Comment from Hotel Management

8 Apr 2019 by Guest Relations

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

5 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

8 Apr 2019 by Guest Relations

Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

3 out of 5
Staff was extremely nice, room was clean with a comfortavle bed. But location of hotel was terrible, the sound of a cars from a highway next to hotel, was very loud.

Posted by , from Cardiff, wales on 23 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by GUEST RELATIONS MANAGER

Dear Lauda, First of all, we would like to thank you for your review. We are glad to know that we have met your expectations. We work daily in order to provide the best level of services to our clientele. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza and for sharing your feedback with potential clients. We look forward to welcoming you very soon. Warmest regards. Patricia Maeso

5 out of 5
Beautiful and spotlessly clean. Only downside was the food wasn’t that hot regardless of the time you went in the restaurant. Buffet breakfast was definitely the highlight for us. So much choice and by far the best breakfast in a hotel I’ve ever had. All the staff were so pleasant and friendly. Would have no hesitation in recommending this hotel. Tea and coffee in the room would have been nice considering this is a 4 star hotel. This is an option but you have to pay €5 a day for this perk. We did manage to get a kettle as we had taken our own coffee with us so we didn’t have to pay.

Posted by , from Lincoln UK on 20 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by GUEST RELATIONS MANAGER

Dear Mel, First of all, we would like to thank you for your positive review and for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele so we highly appreciate reviews like yours that make us to improve. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza and for sharing your feedback with potential clients. We look forward to welcoming you very soon. Warmest regards. Patricia Maeso

About the Andalucia Plaza - Adults Only

Location Urb Nueva Andalucia, Marbella, Malaga 29660

Renovations + Closures

The property is closed between 19 September and 31 December.

Property Features

Hard Rock Hotel Marbella offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A casino, a fitness centre, and spa services are also featured at Hard Rock Hotel Marbella. This Beaux Arts Marbella hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1972
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle; airport shuttle

Room Amenities

Hard Rock Hotel Marbella offers 400 air-conditioned accommodations with minibars and a safe. Plasma televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining
  • Plasma television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Córdoba – This buffet restaurant is located by the pool.

La Brasserie – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open selected days.

CAFE-BAR TOLEDO – On-site bar. Open selected days.

CAFE-BAR NATURALIA – This café is located by the pool. Guests can enjoy drinks at the bar. Open selected days.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby

Spa Services

Despacio Spa Centre has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20.0Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property registry number - H/MA/00968
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 16
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20.0
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andalucia Plaza
  • H10 Andalucia Plaza Adults
  • H10 Andalucia Plaza Adults Hotel
  • H10 Andalucia Plaza Adults Hotel Marbella
  • H10 Andalucia Plaza Adults Marbella
  • Plaza Andalucia
  • Andalucia Plaza Adults Only
  • Hard Rock Hotel Marbella Hotel
  • H10 Andalucia Plaza Adults Only
  • Hard Rock Hotel Marbella Marbella
  • Hard Rock Hotel Marbella Hotel Marbella

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 10:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.