We specifically rented a house with a pool for the family to enjoy, but unfortunately, the pool was filled with algea growth & hair clogging the main drain. Most of the pool deck had mold and was a slip hazard. The upstairs tub would drain very slowly. The wifi did not work. It was just a disaster. I spent more time requesting to get all this fixed instead of enjoying the trip itself. After speaking to multiple reps, one offered us to downgrade from a 5 bedroom house to a 3 bedroom. We appreciate the offer, but it was not going to work for us. Things that got done.. Pool deck got cleaned, a back up wifi was brought in, drain-o was poured down the tub, and a pool guy finally showed up to "clean" the pool. Algea got brushed so water got very cloudy and greenish but hair ball in main drain was left behind. To say the least, pool water stayed cloudy the entire stay, health risk & not inviting. After all, pool was not able to be enjoyed. Ultimately I find it very irresponsible of the hosts who made this house "rentable" when it clearly lacked maintenance. I find it very unfair how we're expected to obeyed by these very strict rules or face a fine but yet the hosts can get away with renting us this unfit house with no repercussion. The least they can do is reimburse us ATLEAST 1 days worth of rental for this inconvenience. To whomever reads this review, Hosts, please feel free to reach out to me. I am very well willing to make changes to this review if you're willing to work withus