I was surprised to have to pay an additional fee over 300 to have the pool heated. I was even more surprised, after I paid, that it had not been heated. I was disappointed that I could not get this problem resolved and I could not use the pool for my intended rehabilitation program. I would never rent from this management company again.
My husband and I had a wonderful time at the home. Great layout for entertaining and the south facing views of the canal are gorgeous! Can ride bikes or walk to beach and pickleball! Close to grocery and restaurants.
Loved the location, house was immaculate. Wish the pool worked or could have been fixed while we were there - that was the only negative. Wonderfully well equipped house with fast wifi in a quiet neighborhood close to shopping and grocery.
The house location is lovely and house decor is pleasing. However we had quite a few problems that were never addressed. It made our stay frustrating and miserable. Problems were: NO air conditioning for the duration. House got hot and humid, especially hard to sleep. NO pool heat which we paid extra for( told heater was broken)The gas grill was filthy/disgusting. My brother in law cleaned it, large bag of ash, grease, debri removed. We were next door to a construction site which was noisy during the day. NO attempts to rectify any of these issues was made after many phone calls to vrbo/vacasa. Long waits on phone , one agent hung up when I was explaining issues for the millionth time. No call backs to me despite vacasa having ALL my info. Apologies offered by other agents but never any action! I ve rented many times with vrbo, never so many problems and poor response/ lack of service
A clean, spacious and well maintained pool and canal home that was absolutely perfect for our family. We were able to relax after beach, fishing and Everglades day adventures.
We definitely recommend.
This was a memory filled, amazing week!