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Hotel Excelsior

4.0 star property

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Photo gallery for Hotel Excelsior

Exterior
Free buffet breakfast
Reception
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Pool
  • Room service

Explore the area

Map
Hlavní 121, Marianske Lazne, 353 01
  • Spa Colonnade
    ‪6 min walk‬
  • Marienbad Museum
    ‪6 min walk‬
  • Casino Bellevue Marienbad
    ‪9 min walk‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪49 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Excelsior

Slopeside fun with full-service spa and indoor pool
Ski into Hotel Excelsior, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Hotel Excelsior offers 64 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Marianske Lazne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Excelsior, you're just a quick walk from Fryderyk Chopin Monument. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Within a 10-minute walk of Spa Colonnade and Marienbad Museum
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. Public spaces have free WiFi. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marianske Lazne hotel.

Guests are served a free buffet breakfast.
Hotel Excelsior has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (CZK 250 per day)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 5:00 AM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CZK 300 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CZK 1100 per person (one-way)
  • Airport shuttle fee per child: CZK 900 (one-way)
  • Uncovered self-parking fee: CZK 250 per day
  • Pet fee: CZK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 5:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Hotel Excelsior offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

OREA Excelsior
OREA Excelsior Marianske Lazne
OREA Hotel Excelsior
OREA Hotel Excelsior Marianske Lazne
Hotel Excelsior Marianske Lazne
Excelsior Marianske Lazne
Hotel Excelsior Hotel
Hotel Excelsior Marianske Lazne
Hotel Excelsior Hotel Marianske Lazne

Hotel Excelsior Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alena, Miami

Liked: Cleanliness, staff & service, room comfort
Great location, clean rooms, pleasant staff, not a 4 star hotel. Rooms could use some upgrades.

8/10 Good

Hana

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2021

2/10 Terrible

Vladimir, Самара

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель не соответствует заявленным 4 звездам.

Отель расположен недалеко от коллонады, как мы и выбырали. Номера просторные, чистые. Что касается питания, отель не соответствует 4 звездам, это уровень 3-х звездочного отеля. Питание очень однообразное. Кроме того, плохо организованное. Тех, у кого был заказан завтрак и ужин закрепили за постоянными столиками. У нас был заказан только завтрак, поэтому мы каждое утро искали место, где мы могли бы присеть,чтобы не занять чужого места.А так как проживающих было больше, чем мест в ресторане - это было сделать нелегко. Мы заказали отель без лечения, чтобы взять те процедуры, которые нам необходимы. В итоге за 15 дней я получила только 15 процедур. Видимо отель не заинтересован в том, чтобы проживающие у них лечились. На сайте отеля было написано, что в отеле крытый бассейн. Оказалось, что бассейн находится в другом отеле Монти, куда идти было довольно прилично. Во время, определенное для отеля Эксельсиор, приходили купаться и отдыхающие из отеля Монти. Поэтому плавать было сложно, очень много народу. Вообщем, в этот отель мы больше не поедем.

2/10 Terrible

silbershark, berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eviter cet Hotel

déception

10/10 Excellent

Ina, Nordhausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle, zentrale Lage

sehr schöner, erholsamer Kurzurlaub mitten im Zentrum der schönen Stadt.Zimmer waren sehr sauber und das Personal freundlich und hilfsbereit.