The night manager, Elizabeth (?), was a huge help printing off some documents I needed when the hotel's computers were off line.
The hotel was going through renovations while I was there.
The staff was friendly and helpful. The property is in the middle of much needed renovations. We had to move a nightstand to plug something in and the floor behind the nightstand had not been vacuumed in a long time. Otherwise the property was clean, just in need of new carpet etc.
The front desk person was great as well as the housekeeping. The only complaint I have is that the person who was managing the breakfast was a little strange. She was staring at me while I was getting my breakfast in a judging way like maybe she thought I was getting too much. I blew it off and went back to my room to eat. My son then went down to get breakfast and when he came back he made the same comment. I did not tell him of my experenice as I wanted to see if it was just me. BUT I am not sure what the problem was. It is an all you can eat thing and it came with the room.
The hotel was super clean, the breakfast was a good variety, the front desk staff was so kind. We were there for a wedding and the outdoor fire pit area was perfect! Also walkable to Panera for lunch and close to downtown. I would recommend this hotel to anyone staying in the area!
On your Hotels.com site it showed a jacuzzi tub in tithe bathroom and I selected that room but it was sent to the property I just got a standard room that had a tub shower combo. We went to celebrate our wedding anniversary and I specifically booked that property because we wanted a jacuzzi tub in our room.
We were pleased with how nice the hotel was. It was nice to take the shuttle bus to the Sternwheel Festival because of all the traffic. We enjoyed the fire pit after the festival.
This facility was very clean inside and out convenient right off of interstate 77 we travel from New York to North Carolina about every other month we stay at this facility going to North Carolina and returning back to New York would recommend this facility to anyone