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Riad Al Ksar & Spa

4.0 star property
VIP Access

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Photo gallery for Riad Al Ksar & Spa

Outdoor pool, pool loungers
Snack bar
An interior courtyard with a wooden ceiling, columns, and potted plants.
Bar (on property)
A dining area with a table set for two, surrounded by lush green plants and a warm, wooden interior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Derb Al Aati Allah Haysalam 11, Marrakech, 40008
  • Place, Bahia Palace
    ‪2 min walk‬
  • Place, El Badi Palace
    ‪8 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, and two paintings on the wall.

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A four-poster bed with white linens, a bedside table with a lamp, a chair, and a small table with a tray of tea and biscuits.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a chair, a mirror, and framed pictures on the wall.

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite (Junior)

A four-poster bed with white linens, a bedside table with a lamp, a chair, and a fruit bowl.

Family Suite (Junior)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A room with a bed, a bedside table with a lamp, a window with curtains, and a mirror on the wall.

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Riad Al Ksar & Spa

After a day on the slopes, return to Riad Al Ksar & Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a full-service spa. Change of towels is available on request
Riad Al Ksar & Spa offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and portable fans. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Riad Al Ksar & Spa, you're just a quick walk from Bahia Palace. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, manicures and pedicures or body treatments at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a steam room
  • Steps from Bahia Palace and 8 minutes on foot from El Badi Palace
  • Airport, train station pick-up and local-area shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. This riad's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the riad's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

Guests are served a free continental breakfast daily from 8:30 AM to 10:00 AM. The riad hosts a free manager's reception daily.
On-site venue – This poolside restaurant specialises in Moroccan cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 metres
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Parking on site (EUR 5 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Steam room

Family friendly

  • Baby toys
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 25 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad Al Ksar & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person
  • Airport shuttle fee per child: EUR 10 (from 1 to 18 years old)
  • Self-parking fee: EUR 5 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Riad Al Ksar & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ksar
Al Ksar Marrakech
Al Ksar Riad
Al Riad
Ksar Riad
Riad Al Ksar
Riad Al Ksar Marrakech
Riad Ksar
Al Ksar Riad And Spa
Al Ksar Riad Hotel Marrakech
Riad Al Ksar Spa
Riad Al Ksar & Spa Riad
Riad Al Ksar & Spa Marrakech
Riad Al Ksar & Spa Riad Marrakech

Riad Al Ksar & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 187 reviews
Rating 8 - Good. 62 out of 187 reviews
Rating 6 - Okay. 20 out of 187 reviews
Rating 4 - Poor. 4 out of 187 reviews
Rating 2 - Terrible. 7 out of 187 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jared

Liked: Staff & service
Staff was super friendly and it's in a pretty convenient spot. I wish the shower had a curtain. Also, the walls are pretty thin. You'll sleep well.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super traditional riad style room, with a window out onto the central open area. Friendly and very helpful staff, great advice about how to get the most from our trip. Quiet and efficient air con. Tasty breakfast each day with a mixture of savoury and sweet options, fresh fruit, fresh coffee and/or tea. A lovely stay.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant relaxed vibe with excellent attention from the staff.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Vivek

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room were clean and staff and owner were very nice to greet us on arrival, the location is very convenient an is right next to Bahia palace, just it’s on a small ally where no car can get on so you need to take your luggage inside and hotel doesn’t have any lifts and with bare minimum facilities. But with comfort and service the place makes up for it.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, comfortable hotel

Very welcoming and helpful staff, very nice atmosphere, lovely place
Verified

10/10 Excellent

Annabel Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Missi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damien and the staff were amazing. Highly recommend this hotel.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent original experience - highly recommended!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service
Quiet and clean. A full bar would be good, and the pool is not really usable.
Stayed 5 nights in May 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Radhia

Liked: Staff & service, amenities, property conditions & facilities
My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

christian

Disliked: Amenities
Fair…Raid very dated. Needs updating. Bed was hard and bathrooms have no curtains so water every where. Hot water not dependable. Location was good. Highlight was the owner and staff, very helpful. Not sure there was value for the price. Do your homework. Cab drop off 3 minutes from Al Ksar entrance.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

the traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

We had a great 3 days in the hotel. We got a detailed explanation what to see in the city.
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, fantastic staff

Staff bent over backwards to be helpful and were amazing (book tours through them, not Expedia beforehand, and avoid Sahara tours). The Riad was perfectly located, within very short walking distance of all the sights in the Medina. We go there again without hesitation.
Verified

10/10 Excellent

Jon & Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly service

Olivier and his team made us feel welcome, with nice food served for breakfast. The hotel was excellent at recommending attractions, places to eat and drink, also a few tips for tourists and the approximate price of things that you should reasonably pay. Lovely weather, colourful and beautifully decorated. Would recommend and go back again next time we visit.
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for a whole week, and Olivier and the team couldn't have done more for us; everyone here was friendly and helpful, and were more than happy to provide us with advice and recommendations for our stay. The Riad itself was so peaceful and relaxing, with great food and a great terrace on the roof and very close to a number of sights and attractions. Highly recommended
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I first came to Riad Al Ksar and Spa in 2018, initially for 10 days... I felt so good that finally I stayed for 3 weeks! I returned this year (2025) in September and had another excellent stay. This place is a wonderful oasis of calm, in a charming Riad with a magnificent patio (including a giant banana tree and swimming pool) and a terrace with a great view on the rooftops of Marrakech and on the Koutoubia. The Riad is perfectly located next to the famous souks, the Bahia Palace, and just a few minutes' walk from Jemnaa el Fna Square and all the tourist attractions. Olivier, Damien, and their entire team always do all what is possible to make your stay as pleasant and enriching as possible. Also, take advantage of your stay to treat yourself to a moment of revitalization and relaxation at the spa in the expert hands of the team of masseuses!
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Expedia

Liked: Cleanliness, staff & service, room comfort

5 nights of comfort

Nice looking Riad, very helpful staff, very comfy room and bed, although sheets were not changed during our five night stay. No TV, or tea/coffee making facilities. Breakfast is very basic and bought in. Towels are very rough and bring your own toiletries. Good location
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base in the Medina of Marrakech

We've just returned from a week at the Riad Al Ksar and Spa and would fully recommend it to anyone visiting Marrakech. The Riad has excellent staff and is light, cool, clean and in a good location. Abdul greeted us and talked to us about the area, giving us a map on which he highlighted places we might want to visit and the route to Jemaa El Fnar (the main square) which we used constantly throughout our holiday. The breakfast was fantastic and really set us up for the day. Every day we had watermelon, fresh yoghurt, jam and honey, a selection of pastries and good coffee - absolutely delicious! It is served from 8.30am until 10am, but on the day we went home we had to leave the hotel at 5am. Damien happily agreed to serve our breakfast at 4.30am - very much appreciated!
Verified

2/10 Terrible

Anna

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Traveller 05

Disliked: Cleanliness, staff & service, room comfort

Worst Pick Ever

We had booked this hotel via this site because it had good reviews (4.3 out of 5) and as soon as we arrived we saw that the rooms had no air-conditioning which is a basic must at a city like Marrakech where temperatures rise up to 37 - 38 C The room had one single very very small window through which no air came and it smelled of humidity the towels were grey and smelled of humidity. Because we had arrived at midnight we stayed the first night but changed our hotel the next day...They didn’t even offer us a refund...Also we had asked the prices of daily tours and they had told us that it would cost 140-Euros for a private daily tour to Essaura but our second hotel informed us that it costs 80-Euros !!! Also we had arranged for airport transfer for our arrival through this hotel and paid 17-Euros but for our return when we arranged it through our second hotel they told us that it costs 10-Euros !!! So I would never ever stay in this hotel and would not recommend it to anyone !!!
Verified

4/10 Poor

wilfred iwan sheik abdoel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
laat je NIET foppen. Op de website lijkt alles geweldig. daar aangekomen, ouwe meuk. Muffe geur in de kamer. Geen koelkast. Geen airco. Geen mini bar.
Stayed 4 nights in Mar 2026