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Riad Douja

2.5 star property

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Photo gallery for Riad Douja

Fountain
Terrace/patio
Fountain
View from property
Fountain

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

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Riad Zitoune Lakdim, Derb Sidi Bouloukate 48, Marrakech, Marrakech, 40000
  • Place, Jemaa el-Fnaa
    ‪2 min walk‬
  • Place, Souk of the Medina
    ‪3 min walk‬
  • Place, Koutoubia Mosque
    ‪5 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

Double Room (Dwiria)

  • Sleeps 2
  • 1 Queen Bed

Double Room (Dades)

  • Sleeps 2
  • 1 Queen Bed

Triple Room (Ouarzazate)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Triple Room (Essaouira)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Double Room (Zagora)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior
Hotel Atlas
Medina
  • Free Wi-Fi
  • Breakfast available
  • 24/7 front desk
3.8 out of 5, Good, 175 reviews
The price is CHF 22
includes taxes & fees
6 May - 7 May
Hotel Atlas

About this property

Riad Douja

A rooftop terrace, a microwave in a common area and a fridge in a common area are available at this smoke-free riad. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Limited housekeeping is available.
Riad Douja offers 9 air-conditioned accommodations with free toiletries and a ceiling fan. This individually decorated and furnished accommodation includes desks. This Marrakech riad provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is offered on a limited basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
During your stay at Riad Douja, you're just a quick walk from Jemaa el-Fnaa. Free WiFi in public areas, a rooftop terrace and breakfast (surcharge) are available.
  • Free WiFi
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Jemaa el-Fnaa and a 4-minute drive from Avenue Mohamed VI
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
As a guest of Riad Douja, you'll find a rooftop terrace, a library, and multilingual staff. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Riad Douja also features concierge services, laundry facilities, and a front desk safe.

This Marrakech riad is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7 AM to 11 AM for a fee: EUR 2.50 to 3.50 for adults and EUR 2.50 to 3.50 for children

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 2.5 to 3.5 for adults and EUR 2.5 to 3.5 for children
  • Airport shuttle fee: EUR 15.00 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Riad Douja offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Riad Douja Marrakech
Douja Marrakech
Riad Douja Riad
Riad Douja Marrakech
Riad Douja Riad Marrakech

Riad Douja Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 7 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

5.0/10

Cleanliness

5.4/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities

Almost ruined our trip.

I would never stay here again. At check-in, we were told that they did not want to honour our booking. They told us that they stopped working with online companies 5 months prior. (Yet they were still listed on hotels.com when we were in the lobby). They told us if we wanted to stay there we had to pay them and then sort it out with hotels.com. We ended up getting a refund with hotels.com. However we have to go through a big argument the hotel. They were not helpful in any way. We ended up staying there anyway and paying them cash. After all of this was sorted out, the man was very polite and friendly with us. He was even quite hospitable.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value for money

The place has seen much better days, but the beds were clean and very comfortable. Shared toilet wasn't great and the shower in our room left a lot to be desired. Breakfast on the roof terrace was delicious. Service was brilliant overall. The guy on reception was helpful and friendly.
Stayed 1 night in Dec 2018

6/10 Okay

wanda

Disliked: Staff & service, room comfort

price and proximity out rule cold and dark

The redeeming features were the proximity of the Central Square and the price. Along with that was the very nice hot water although the shower was pretty non-functional. I stayed there for five days because of these three factors. The manager I guess that's who he was would do a few things for me. For example he did change the light bulb even though the dark room couldn't be made any lighter. Internet was off and on but it did work sometimes you had to change and go out into the patio for better reception. The housekeeper would shy away from doing anything. I would empty my own trash they do say that it's limited housekeeping well that's okay. It was definitely safe enough. One feature that they advertise is Heating. And it gets very cold at night so I moved to this place because it advertised Heating. It does have a very old AC unit for air conditioning cool and heat but they called someone to try to figure out what was wrong but no heat was coming out. Then they said maybe tomorrow. Well tomorrow never came and the days went by. Again convenience and price were the features I had to have. As far as kitchen and being able to use the microwave forget that too. There are enough of eating places around but it would have been nice to put some things in the fridge.
Stayed 1 night in Oct 2018

4/10 Poor

Glyn

Disliked: Staff & service, property conditions & facilities

Poor value and overpriced for what you get

The room was clean and the bed comfortable however it was badly lit and dingy without any fresh air as the courtyard is roofed over. The WiFi was non-existent on the terrace, poor and intermittent in the room and slow at best in the courtyard. Despite a reservation they didn't seem to be expecting me and it took three attempts to get a room with the booked en-suite and air-con. Even then I had to specifically request the air-con control and a towel. On departure they tried to make me pay again as bookings on "booking.com are not prepaid"; that may account for why they didn't seem to be expecting me two days earlier. They are in a quiet location but just off Djemma el-Fna and easy to find. Despite the location the hotel is poor value for money and I found a better option that was cheaper and included breakfast just down the road.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vorausbezahlte Buchung "lag nicht vor"

Buchung und Vorauszahlung angeblich nie erhalten. Zusammenarbeit mit Expedia usw. schon vor langer Zeit beendet. Es sei auch nicht das erste Mal, dass Reisende mit einer vorausbezahlten Buchung dort ankamen und die Buchung "lag nicht vor". Unbedingt vermeiden!
Stayed 7 nights in Jan 2020

2/10 Terrible

Nur, Munich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pedimos un traslado de hotel por sucio, personal que solo hablaba francés e incomodidad... la habitación era minúscula, sin luz...
Stayed 7 nights in Oct 2018

6/10 Okay

Abdelatif

Disliked: Room comfort
Le riad était bien situé mais juste il manquait un peu de service et on est tombé malade car y'avait plus de chauffage et le soir il fusait trooop froid !!!
Stayed 3 nights in Nov 2018

6/10 Okay

nora, woerden

Liked: Staff & service
Disliked: Property conditions & facilities

fijn, het was dichtbij veel bezienswaardigheden

Het fijne aan dit hotel is de omgeving, vlakbjj bezienswaardigheden, vervoer Jemaa el Fna plein en restaurants. Alles is te lopen. Van binnen is het hotel minder. Kleine kamertjes, er was niet altijd warm water. Verder fijn personeel behulpzaam en aardig.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nous avons eu des difficultés à trouver le Riad car son nom n'était pas affiché à l'extérieur et même si les personnes étaient à notre écoute le confort restait succinct et la salle de bain mériterait un rafraichissement. Le gros avantage de ce Riad est qu'il se situe à 200 m de la place de Marrakech et le petit déjeuner sur la terrasse est agréable.
Stayed 5 nights in Jun 2018

6/10 Okay

Rüdiger, Köln

Disliked: Cleanliness, room comfort

Sehr gute zentrale Lage

Die Zimmer könnten öfter gemacht werden. In 4 Tagen geschah nichts.
Stayed 5 nights in Apr 2018

6/10 Okay

lisa, m

Disliked: Cleanliness, staff & service

Etablissement style maison d'hote,en centre ville.

A deux pas du centre ville.Mauvaise coordination avec l'organisme de réservation.Vigilence pour ne pas payer deux voir trois fois.Personnel sympa.
Stayed 4 nights in Apr 2018

2/10 Terrible

Martin , Lausanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu à éviter à tout prix!! Arnaque!

Moi et mon amie avons pris la décision de nous installer dans ce Riad qui semble sur papier tout à fait correct. Cependant nous sommes tombé sur un personnel désagréable, qui laisse l’accueil a des gens qui ne parlent pas un mot d’anglais/français pendant des heures. La meilleure surprise est la chambre! -Moisissures contre les murs -Poussière et saleté omniprésentes -Cheveux dans le lavabo -Pas d’eau chaude -Taches sur la literie -Odeurs nauséabondes -Linges en désintégration Et j’en passe!!!
Stayed 1 night in Apr 2018

8/10 Good

Serge, Lyon

Liked: Staff & service

très bien situé et personnel très serviable

Riad typique, ambiance sympathique, mais un peu bruyant et locaux un peu vieillissants.
Stayed 6 nights in Apr 2018

6/10 Okay

Romy

Liked: Staff & service