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Riad Jenaï Demeures du Maroc

3.0 star property

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Interior
Golf
Double Room | Egyptian cotton sheets, Select Comfort beds, in-room safe
Gazebo
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
11 Derb Belbakkar, Marrakech, 40000
  • Place, Ben Youssef Madrasa
    ‪2 min walk‬
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Le Jardin Secret
    ‪3 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Double Room

Egyptian cotton sheets, Select Comfort beds, in-room safe

Double Room

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Riad Jenaï Demeures du Maroc

This riad features an outdoor pool, a restaurant and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, concierge services and dry cleaning.
Riad Jenaï Demeures du Maroc offers 4 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the riad include an outdoor pool.
During your stay at Riad Jenaï Demeures du Maroc, you're just a quick walk from Souk of the Medina. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free full breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Ben Youssef Madrasa and Marrakech Museum
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Riad Jenaï Demeures du Maroc. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

Smoking is allowed in designated areas at this 3-star Marrakech riad.

Guests are served a free full breakfast.
Riad Jenaï Demeures du Maroc has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 8:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 3 January.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Riad Jenaï Demeures du Maroc offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.

Property is also known as

Jenaï Demeures du Maroc
Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures du Maroc
Riad Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures Maroc Marrakech
Riad Jenaï Demeures Maroc
Jenaï Demeures Maroc Marrakech
Jenaï Demeures Maroc
Jenai Demeures Du Maroc
Riad Jenaï Demeures du Maroc Riad
Riad Jenaï Demeures du Maroc Marrakech
Riad Jenaï Demeures du Maroc Riad Marrakech

Riad Jenaï Demeures du Maroc Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

10/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are grateful for a very comfortable 2-night stay. The staff and owner are very likeable and pleasant, and will try to provide you with anything they can. The riad 's location is very central in the old town. We also enjoyed the roof terrace for breakfasts. Be aware of needing a bank wire for payment since no credit cards accepted, or just have cash at hand.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Niro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et hospitalité exceptionnelle de la part de notre hôte Kamel. Il s’est occupé de tout du début jusqu’à la fin. De l’achat de la carte sim jusqu’à l’organisation des excursions. Petit déjeuner copieux et complet. Notre hôte Kamel etait au petit soins pour nous du 1er jusqu’au dernier jour. Nous avons eu la chambre au dernier etage, tres propre et spacieuse. Le seul bémol c’est l’emplacement du riad un peu déroutant, il faut avoir un bon sens de l’orientation pour s’y retrouver 😅 Excellent séjour nous ne pouvons que recommander
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

nico

Liked: Cleanliness, staff & service
Disliked: Amenities
Inside of the building is nice and peaceful and service is good, however getting to the hotel through a laberint of streets is complicated and there is no way to get close to it by car. You need to walk a lot to get there with your luggage.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Gerolamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meravigliosa scoperta!

Riad bellissimo, con sole 4 stanze che sembrano dei mini-appartamenti. L'impatto con i vicoli stretti di Marrakech, soprattutto quelli che portano al Riad, e la vista all'apertura del portone è incredibile. Gestito dal proprietario in maniera quasi familiare, offre una terrazza con piccola piscina che da sola vale il prezzo dell'alloggio. Colazione servita con vista incredibile, e di alta qualità. Stupendo!
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Les yeux fermés

Séjour Formidable, une équipe aux petits soins et un Riad magnifiquement tenu.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt boende med suverän service

Vi bodde på Riad Jenai i 7 nätter. Bli inte avskräckt när ni kommer in i Medinans trånga och lite ruffiga gränder som leder fram till boendet. Ni välkomnas av ägaren med ” öppna armar”. Inredningen är genuint Marockansk med vackra färger och med apelsinträd i entrén. Atmosfären och servicen är suverän. Varierande och bra frukost serveras på den soliga takterrassen. Riad Jenai ordnar också med transfer till och från flygplatsen, tipsar om restauranger och bokar utflykter. Vi lämnar våra varmaste rekommendationer.
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

so was wie 1001 Nacht

Zwar nicht ganz einfach zu finden, aber dann in meiner Wahrnehmung optimal gelegen. Sehr ruhig, ursprünglich, aber auf hohem Niveau sehr gut unterhalten. Ich fühlte mich sehr "zu Hause", in einer Oase der Ruhe und nur Minuten vom Zentrum, aber auch von den wenig touristischen nördlichen Quartieren entfernt. Leckeres Frühstück auf dem Dach.
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Juilet & Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic accommodation, excellent host

This Riad has been beautifully renovated, preserving its original style including tadelakt and zellig features. Yannick is a delightful, friendly host whilst Hamman is quietly attentive and Khadiji provides tasty breakfasts of fruit and local delicacies. Although difficult to find initially, its position by the Ben Youseff Mosque and Medrasa in the north end of the Souks proved an excellent location for walking to all the main attractions and restaurants. We thoroughly enjoyed our week, which allowed sufficient time to spend seeing all the beautiful architecture and gardens, negotiating the mad scooter drivers and haggling for items in the souks whilst still having time to enjoy the sun and warmth in peace by the pool on the roof terrace of the Riad.
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Le havre de la médina

Séjour très réussi au Riad Jenai. La disponibilité la gentillesse de Yannick et sa petite équipe y sont pour beaucoup. Le Riad offre tout ce qui est nécessaire entre chambre terrasses piscine et patio. Situation parfaite au cœur de la médina pour ceux qui aiment s’y perdre et s’y retrouver! Un endroit qui donne envie de revenir!
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel VIP

Atención a la altura, excelente trato al cliente, muy responsables y puntuales. El desayuno es muy tradicional y de buen gusto.
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget hyggelig lille Riad med god service

Husk at få konfirmeret afhentning i lufthavnen hvis I skal bo på Riad inde i medinaen!! Det er sandsynligvis umuligt at finde riad'en selv!!! Desværre glemte hotellet at hente os, så vi fik en meget dum og bøvlet start, men herfra gik alt glat og værten på riad'en taler OK engelsk og er meget venlig og hjælpsom. Morgenmaden kan fås når man ønsker det og er dejlig og afvekslende.
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMME DES ROIS

C'était pour le premier de l'an et nous avons été traités comme des rois. Sélectionné à partir des avis, le Jenai tient absolument toutes ses promesses. Accueil familial de Yannick et Yacène, somptueux petits déjeuners sur la terrasse au soleil, conseils judicieux pour les visites et restaurants… encore que le meilleur semble être la table même du Riad ! Chaudement recommandé pour une escapade en couple dans le cœur même de Marrakech.
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles kleines Riad

Wir wurden so freundlich empfangen, dass man sich gleich wie zuhause fühlt - die Zimmer sind liebevoll dekoriert, das Zimmer wird 2x täglich gemacht, WLAN funktioniert hervorragend in den Zimmern (allerdings gibt es keinen Fernseher im Zimmer), die Lage ist sehr gut...man sollte sich aber gut kennen, wenn man ein Zimmer bucht, weil es zum Badezimmer/WC keine Tür gibt. Riad Jenai akzeptiert keine Kreditkarten - ich dachte, das Zimmer wäre über Expedia schon bezahlt, war es aber nicht...der Chef des Hauses war allerdings so flexibel und hat mir einfach seine Bankverbindung gesagt und ich hab den Betrag dann daheim überwiesen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unglaublich aufmerksamer Service. Winderschöne Location.
Verified

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic, beautifully transformed boutique hotel.

This is a tranquil and very cozy place deep on the heart of the old Medina. It really gives a guest the cultural experience of living in a riad. The old place has been lovingly restored. It is tranquil and beautiful and a nice retreat from the crowded streets of Marrakech. It is not handicapped accessible. Our host, Lassen, made is feel very welcome. He extended to us the traditional hospitality for which Berber people are known.
Verified

10/10 Excellent

Mir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

Great Riad, decorated beautifully in traditional Moroccan style with some French touch. The owner and the staff were super nice and welcoming. My room was big, bed was very comfy, in room coffee or tea making option was really great. Internet was fast and accessible from the room. The roof top terrace was a great get away. Nearby restaurants recommended by the owner were really good. I think finding the Riad on your own first time would be very difficult.
Verified

10/10 Excellent

anne bergitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We enjoyed our stay very much. Breakfast on the roof in the sun, nice and quiet if you like to relax. Very friendly and service minded staff. Nice area, close to the markets and nice restaurants. I would book the same hotel if I came back to Marrakech.
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour!!!!!!!

Un grand merci à Khadija et Lahcen pour leur disponibilité et leur envie de nous faire passer un agréable séjour. Toujours la pour nous. Trés bien situé, Riad magnifique.Une super rencontre avec Khadija et Lahcen. Parfait pour nos 4 jours a Marrakech. On y reviendra!!!!!! Choukrane khouya.
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

difficult to find, but what an oasis to stay

really hidden in the Medina, but what a great home to stay. 11 Nights and what a joy it was. The Host Lahcen prepared beautiful breakfasts, however, it's Continental/French. Riad Jenai does not accept Credit Cards! even confirmation showed MC and VI symbols.
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old World with Comfort

I consider myself very lucky for having stayed at Riad Jenaï Demeures du Maroc. I had never been to Morocco and with only 3 days in-country, I chose Marrakech and then scanned possible hotels. I liked the price and the general description and booked 2 nights. When I arrived, I was more than pleasantly surprised by the fantastic atmosphere of arches, tree filled open to the sky courtyard and wonderful staff welcome. It only has five rooms, at least 4 of which front the courtyard. My room had a bit of the Arabian nights to its ambience. I was more than well treated by Luchen (sp?) and other staff during my stay. The breakfast was excellent and the rooftop verandah a pleasure at night. Added to all that, the Riad is in the old city and 2 minutes from all the shops and interesting sights therein. The one caveat I would offer is obtain a good map of the city, as I got lost several times in the winding streets - it wasn't that unpleasant, as everyone was friendly and helped me find my way, however, late at night the shops are all closed and it would be better to have a good guide. I have stayed in 100's of hotels over 45 years and would heartily recommend this one!
Verified

10/10 Excellent

Marie/Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Excellent séjour entre amies passé aux côtés de Lahcen et Khadija. Riad à 15 min à pied de la place, un plan vous est fourni pour vous repérer mais vous finirez par vous perdre, c'est le jeu de Marrakech. Forts moments d'échanges et de convivialité avec nos hôtes qui nous ont permis de nous sentir comme à la maison. Chambre rangée 2 fois par jour et très confortable. Piscine et terrasse très agréables pour des instants de farniente entre les visites sous la chaleur de la ville. Le tout agrémenté des excellents thés à la menthe de Lhacen. Enfin, ne partez pas sans goûter le repas de Khadija qui vous fera un tajine comme personne. En bref, nous recommandons ce riad et remercions encore Lhacen et Khadija pour leurs sourires et ces instants hors du temps.
Verified

10/10 Excellent

Yen Mon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful Riad gem in the middle of the Medina.

An amazing stay in this beautiful traditional Riad in the centre of the Medina, near the Medersa and north of the souks. Definitely book the airport shuttle service for the Riad, you won't make it on your own. The service from our most wonderful host Lechen was friendly and first class. Our room was located on the roof terrace (I think the best spot), very peaceful and only noise interruption was the morning prayer call and the twittering of the birds (ear plugs needed if you don't like your sleep disturbed in the morning). We loved the quality of the heavily heavenly scented shower gel and shampoo. The housemaid (sorry didn't get her name) does the most amazing tidy up of the room (and again in the evening) better than any hotel service. If you like watching TV the only telly is downstairs & they provide a small DVD player in the room & you can choose DVDs downstairs. Our first night we had our Morrocan dinner in the courtyard - simple but so tasty. The breakfast was simple and presented beautifully, I even got tea with milk, and you can have breakfast wherever in the Riad, we preferred the lower levels as the wi-fi connection was stronger. We didn't make use of the outside roof terrace or the plunge pool as the weather had turned on us when we stayed, but it has amazing views. We moved on to the coast after our stay and our taxi to the bus station was kindly booked for us. Definitely a place to return to. Thank you Lechen for the turban tutorial <3
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Riad

We loved staying at Riad Jenai. The riad was much better than we hoped for, and Lahcenand Khadija were brilliant. They cared for us so well and made us feel so at home. The decoration is a delight. We love the roof garden and would have loved to swim in the pool if only it was warmer - next time. Lots of lovely places to rel axand very clean. So many lovely touches made for a memorable experience. We really liked the neighbourhood. We wouldn't consider staying anywhere else. Thank you Lachen, Khadija and Jannick. Ian and Bobbie Smith
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the center of the Medina

wonderful and charming little hotel in the middle of the Medina. Works more like a guesthouse with only 4 guest rooms, and hosts on the premises. Staff was great and really helpful/service minded, the room was lovely, very authentic yet having the necessary modern comforts. good value for the price. Only minus was our day trip to Essaouira, arranged through the hotel, where despite good intentions the driver/guide did not at all live up to expectations or price level. Highly recommend staying at the Riad jenai
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit paradis en plein coeur de la médina

Très bel hôtel, chaleureux, calme, reposant. Très bon accueil. Personnel disponible et très à l'écoute. Cadre magnifique, inattendu, en plein coeur de la vieille Médina à 2 pas du souk et de la place Jamaa-El- Fna. Déplacements à pieds faciles.