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Riad Shambala

3.5 star property

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Photo gallery for Riad Shambala

Premium bedding, in-room safe, blackout curtains, free WiFi
Premium bedding, in-room safe, blackout curtains, free WiFi
Indoor pool
Terrace/patio
Premium bedding, in-room safe, blackout curtains, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
DERB SIDI MESSAOUD 111, Marrakech, 40000
  • Place, Marrakech Museum
    ‪16 min walk‬
  • Place, Le Jardin Secret
    ‪16 min walk‬
  • Place, Jemaa el-Fnaa
    ‪4 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room (A dawq)

Superior Double Room (A dawq) | Premium bedding, in-room safe, blackout curtains, free WiFi

Superior Double Room (A dawq)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (A ssamma)

Superior Double Room (A ssamma) | Premium bedding, in-room safe, blackout curtains, free WiFi

Superior Double Room (A ssamma)

  • 14 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (A lams)

Junior Suite (A lams) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Junior Suite (A lams)

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite

Senior Suite | Bathroom sink

Senior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Riad Shambala

A full-service spa, an indoor pool and a restaurant are available at this riad. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Riad Shambala offers 5 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include an indoor pool.
Guests can indulge in a pampering treatment at the riad's full-service spa, SINDIBAD. Services include massages. The spa is open daily.
During your stay at Riad Shambala, you're just a quick walk from Place Bab Doukkala. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages at SINDIBAD
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by foot from Majorelle Garden and a 4-minute drive from Jemaa el-Fnaa
  • Airport shuttle service available for a fee
Riad Shambala offers its guests a full-service spa and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at Riad Shambala. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Marrakech riad.

Guests are served a free full breakfast daily from 7 AM to noon. The riad hosts a free manager's reception daily.
On-site venue – This restaurant specialises in Moroccan cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MAD 4 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7 AM to noon
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 35.0 per night.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 20.00 per vehicle (one-way)
  • Nearby parking fee: MAD 4 per day (328 ft away)
  • Rollaway bed fee: MAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Riad Shambala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Alcohol isn't served at Riad Shambala.

Property is also known as

Riad Shambala Hotel Marrakech
Riad Shambala Hotel
Riad Shambala Marrakech
Shambala Marrakech
Riad Shambala Riad
Riad Shambala Marrakech
Riad Shambala Riad Marrakech

Riad Shambala Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel. good location. close to everything. fantastic service. nice breakfast. very clean hotel.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un havre de paix et les personnes qui y travaillent que je remercie sont très professionnel et amicale je recommande vivement cet hébergement.
Stayed 8 nights in Apr 2024
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to Abdul and Mahdi for being excellent hosts! I would like to stay with them again.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Terrible arrival and got locked out at night!

The room and the riad overall are nice and beautiful as expected from the photos, and the location is quite good too. Our arrival experience wasn't great though. The driver who drove us there could only drop us off at the nearest spot which was about two minutes walk to the riad. He called the raid hoping that they could send someone out to bring us to the riad, as it's nothing easy to find. However, the riad's people didn't come out, but instead they asked someone else on the street to bring us in. Not only that the guy wanted to do that for a fee, the guy actually didn't know how to get there neither, so he misled us to go around couple blocks with our heavy luggage, and then finally asked another kid to bring us there. When we arrived, the guy requested us to also give money to that kid. The whole experience was terrible! Right at the beginning it showed us how people there were irresponsible and dishonest. Beware! One night after dinner we arrived back to the riad at 10pm, and we couldn't get in! The door was always locked and we had to ring the bell, but no one answered. We were outside the riad door for 15 minutes, ringing the bell and knocking on the door. Imagine it's at night in the middle of an alley of an old town in Morocco and we got locked outside! Finally we found a way to call the riad, and the guy said he couldn't hear the door bell!
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Easy to get to and very clean, with friendly and helpful staff.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff and good location near the bus station and grand taxis. Heating in the room could be better and a curtain for privacy for the bath tub is needed. Good breakfast, help booking tour and ordering pizza. Breakfast area was really cold.
Stayed 7 nights in Jan 2020
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, good location!

Service was excellent! We enjoyed the complimentary coffee/tea, and there were plenty of nearby bakeries to buy breakfast. The location was great, very walkable and near a metro station. The room was small, but as expected for Paris in this price range. The mattresses were extremely comfortable , and the blackout blinds were a great feature.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estupendo Riad

El riad es muy bonito y acogedor. El desayuno variado y bueno. Rachid, que es el chico que te recibe, muy agradable y dispuesto a ayudar en todo momento. Habitación muy bonita y confortable
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien. Aunque algo apartado de la plaza Jemma, lugar de referencia para todo ( zoco, ambiente...) está a mas de 30 minutos callejeando x la Medina ( x la noche es recomendable taxi , aun así hay q andar algo xq no pueden entrar a la Medina, x la noche algo inseguro). Desayuno casero y rico. Anfitriones muy agradables, siempre dispuestos a ayudarte , t ofrecen té continuamente cono simbolo de hospitalidad. Cama comodísima y sábanas muy agradables al tacto. Voy a poner peros, no hay bebidas ( salvo agua,) x si t apetece tomar un refresco en la terraza del riad. A la llegada tendrian q poner un par de botillas de agua en la habitación, mas productos de higiene , ta que en toda nuestra estancia apenas nos dieron 2 geles.
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux, Rachid et son collègue ont toujours était bienveillants, prêts à nous offrir le thé, disponibles pour rendre service. Un bain rafraichissant ds la piscince au retour de l'effervescence et de la chaleur de la ville était un régal.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Aboo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

We enjoyed our stay in Riad Shambala. It is conveniently located in the Medina and only about 15 minutes walk to the Marrakesh center. The courtyard was beautiful and room is comfortable. The staff was very friendly & welcoming, and they offer you moroccan tea whenever you come to the riad. Soufian gave us the map of the medina, showed us how to get to each of the important places and gave his phone number to contact him in case we are lost. Their complementary breakfast was very good. We also had dinner in the riad which was an excellent experience with delicious food in a pleasant and peaceful atmosphere. The only thing I would ask for is little more brighter lambs in the room.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, rooms spacious and nice top story decks
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Javi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad Shambala

La verdad que ha sido 1 estancia maravillosa,la atención muy buena,muy pendientes de nosotros.Recomendable 100% xq está dentro del zoco de la Medina que es la esencia de Marrakech.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We loved our stay at this riad. It is a traditional riad and the room was not very spacious, but the service was exceptional and it was a near experience to stay there. The breakfast was fantastic too.
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home in the Medina

Having taken advice about arriving in the Medina at night, I contacted the riad a few days before and arranged their collection service from the airport. This turned out to be a good idea as we would never have found it on our own! We were made to feel welcome from the moment we arrived. As we settled in with mint tea, Basu explained all we needed to know and even though it was 10pm we were offered a meal. The room was on the second floor (no lifts) and with twin beds (as I has requested) was perfect for 2 female friends. Everything was very clean, we had bathrobes, slippers and basic toiletries provided and there was plenty of room. The next day we were a little late for breakfast but this was no problem to the staff, who served us a beautiful breakfast on the roof terrace with views across to the Atlas mountains. The only food included in the price was breakfast, but they were happy to make us other meals and all the food we had at the riad was very well presented and very good (breakfasts, tagines, salads, etc.) All the staff were very friendly and we felt very safe and welcome. The riad was having a re-wire and partial re-furb whilst we were there but this was of no inconvenience to us and each day we came back from exploring it looked prettier than before! Basu was more than willing to help us to find places, he even walked all the way to the Jardin Majorelle with us to make sure we found it. He also gave us his phone number to call him in case we got lost in the medina.
Stayed 3 nights in Apr 2018
Verified review

10/10 Excellent

elena e pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ci tornerò

Bassou e famiglia si sono occupati di noi come mai in nessun altro posto prima. Il riad é carino, la colazione sul terrazzo strepitosa (tempo permettendo) Abbiamo soggiornato nelLa camera standard che é un Po piccola e scomoda , consigliamo le altre camere che abbiami visto essere grandi e stupende . La gestione del Riad é da ritenersi eccelsa per le doti del buon Bassou che ci ha coccolati dall' inizio alla fine , senza invasività, con discrezione e accortezza. Posizione ottimale perché si trova al confine della Medina quindi é facile uscirne per trovare un taxi e al tempo stesso in 15 minuti di camminata si é nella piazza centrale
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Riad es sensacional en todos los sentidos

Desde que llegamos al Riad Shambala nos dimos cuenta de que estábamos como en casa, es precioso, muy acogedor y con la tranquilidad necesaria para contrarrestar la locura y el gentío de Marrakech. El personal es inmejorable y te ayudan en cualquier cosa que puedas necesitar, lo que de nuevo hace que te sientas muy seguro, como en tu hogar. Gracias Bassou y Elisa! Las comidas son perfectas, están riquísimas y con muchísima comida; los desayunos impresionantes y buenísimos. En resumen, el lugar ideal para pasar la estancia en Marrakech.
Stayed 5 nights in Oct 2017
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay there..the staff was wonderful and we were made to feel very special..no favor or request was denied and the meals were very good..the atmosphere was calming and reassuring knowing that we were in the Medina ..only bad thing is the riad was very hard to find,, we got lost several times in the Medina but always someone there would help us find our way..thanks for the great experience,,
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Unterkunft ist inmitten der Medina gelegen. Trotz der zentralen Lage ist diese sehr ruhig. Das Personal ist extrem bemüht, zuvorkommend und hilfsbereit. Die Zimmer sind liebevoll eingerichtet.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Verified review

4/10 Poor

Jubril

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio! La habitación limpia y confortable

Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019