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Hotel Serrano

3.0 star property

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Photo gallery for Hotel Serrano

Presidential Room | Minibar, desk, blackout curtains, free WiFi
Exterior
Outdoor pool
Presidential Room | Living area | Flat-screen TV
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service

Explore the area

View in a map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000
  • Place, Centro Cultural Antônio Justino de Oliveira
    ‪57 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout curtains, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, blackout curtains, free WiFi

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, desk, blackout curtains, free WiFi

Basic Double Room

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout curtains, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout curtains, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub | Minibar, desk, blackout curtains, free WiFi

Luxury Room, Jetted Tub

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Room

Presidential Room | Minibar, desk, blackout curtains, free WiFi

Presidential Room

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 73 reviews
The price is CHF 38
includes taxes & fees
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About this property

Hotel Serrano

This smoke-free hotel features an outdoor pool, a children's pool and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are on-site.
Hotel Serrano offers 91 accommodations with minibars and blackout curtains. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.
You'll find features such as free breakfast, WiFi in public areas and self-parking at Hotel Serrano.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Hotel Serrano offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Hotel Serrano also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Martins hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 164 reviews
Rating 8 - Good. 50 out of 164 reviews
Rating 6 - Okay. 23 out of 164 reviews
Rating 4 - Poor. 4 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom, Largo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026

8/10 Good

IVAN LOPES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim.muito bom
Stayed 2 nights in Dec 2025

8/10 Good

Hildenor Lopes

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Recomendo um ótimo lugar para descansar
Stayed 2 nights in Dec 2025

10/10 Excellent

Taynara Dias da Silva

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia Aldezita

Quarto, equipe e comodidades
Stayed 2 nights in Dec 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto mal localizado, paguei mais por um quarto escondido, sem varanda, apertado. Vale ressaltar que tudo funcionou bem. Café da manhã apenas até 09:30h da manhã, poderia ser até 10h, pelo menos. Equipe poderia ser mais atenciosa no check-in, dar mais detalhes da estrutura, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo café manhã, quartos limpos e excelente atendimento dos funcionários. Ambiente muito arborizado com muitas frutas. Com certeza voltarei gostei do Hotel Serrano e da cidade de Martins.
Piscina do Hotel muito limpa e organizado
Stayed 2 nights in Dec 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 2 nights in Nov 2025

10/10 Excellent

Mayara Morgania

Stayed 1 night in Nov 2025

8/10 Good

Cristiana

Travelled with group
No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025

10/10 Excellent

Inácio José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025

10/10 Excellent

Heli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Valdicler A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kennedy

Stayed 1 night in Sep 2025

10/10 Excellent

Genilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025

8/10 Good

Everton D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luziene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Stayed 2 nights in Aug 2025

10/10 Excellent

Dulceana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 de 10

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.
Stayed 2 nights in Aug 2025

8/10 Good

Deusdedite Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Stayed 1 night in Jul 2025

10/10 Excellent

Erika C D R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, maravilhoso, magnífico exuberante, irra

Muito boa, tempo bom Hotel maravilhoso
Stayed 2 nights in Jul 2025