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Holiday Inn Martinsburg by IHG

3.0 star property

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Photo gallery for Holiday Inn Martinsburg by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym

Explore the area

View in a map
301 Foxcroft Avenue, Martinsburg, WV, 25401
  • Place, Wurzburg Dog Park
    ‪15 min walk‬
  • Place, Apollo Civic Theatre
    ‪4 min drive‬
  • Place, Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪6 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Martinsburg
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 562 reviews
The price is CHF 87
includes taxes & fees
14 Dec - 15 Dec
Fairfield Inn & Suites by Marriott Martinsburg

About this property

Holiday Inn Martinsburg by IHG

Hotel in Martinsburg with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Martinsburg by IHG offers 120 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Martinsburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Martinsburg by IHG. During your stay, you'll be within walking distance of Tuscarora Creek Historic District. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Heatherfields Restaurant
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 12 minutes on foot from Tuscarora Creek Historic District and a 3-minute drive from Wonderment Puppet Theater
  • Pets welcome for a fee
Holiday Inn Martinsburg by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7514 square feet (698 square metres) and includes conference space. The business-friendly Holiday Inn Martinsburg by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Martinsburg hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Heatherfields Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 7 to 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Heatherfields Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 7,514 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.0 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 10 per person
  • Pet fee: USD 50.0 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Martinsburg
Holiday Inn Martinsburg
Martinsburg Holiday Inn
Holiday Inn Martinsburg Hotel Martinsburg
Holiday Inn Martinsburg Hotel

Holiday Inn Martinsburg by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 662 reviews
Rating 8 - Good. 175 out of 662 reviews
Rating 6 - Okay. 41 out of 662 reviews
Rating 4 - Poor. 22 out of 662 reviews
Rating 2 - Terrible. 14 out of 662 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My second stay here and the quality has waned a bit. Staff was friendly but seemed clueless about some policies and did not share basic info like checkout time, breakfast options, etc. There is a new bar and restaurant in the place since I last stayed so I was hopeful the food would be better (breakfast was awful previously), but room service breakfast was very lacking and I had to call three times to get the entire order. The room had not been properly cleaned before our arrival and there was food on the floor and used washcloths in the shower. We'll find another hotel next trip.
Stayed 1 night in Sep 2025

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We purchased breakfast as part of our reservations but were unable to use due to fire alarm being activated and building being evacuated. Was disappointed that a refund of cost of breakfast added to reservations was not offered.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean quality value

Perfect stopping place for our trip
Stayed 1 night in Aug 2025

8/10 Good

Doreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, inside clean
Stayed 2 nights in Aug 2025

6/10 Okay

Frances, Lanham

Travelled with family
Liked: Staff & service, amenities
Overall the rooms are nice except there is an old musty smell, so the rooms could use aroma diffusers. The hallway rugs are dirty and looks like they don’t use professional rug cleaning. The breakfast is excellent and the staff are kind, especially the cafeteria staff.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, nice comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Convenient location with lots of restaurants nearby! Very nice area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roy

Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The were comfortable, except for the the lack of a cake of soap. It seems as the Holiday Inn had elected to use the nasty bottles of slime.
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an older property, but VERY clean and well maintained! The rooms are large, the beds comfortable and all linens fresh and clean. The pool is quite large and very clean. Whomever is managing this property is doing a fantastic job!
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara, Southbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room,easy access, great value,dog accepted
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and out.
Stayed 1 night in May 2025

2/10 Terrible

Lee

Travelled with family
Disliked: Staff & service
The HI did not have the booking and the girl at the desk did not care about anything but answering the phone to take reservations for the Sunday brunch. The customer service was aweful. No manager to talk to and and did not want to offer any help will never stay at a Holiday Inn.
Stayed 1 night in May 2025

10/10 Excellent

ralph, MARYSVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding!
Stayed 1 night in May 2025

10/10 Excellent

Randall

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. We stay there every year on our drive back from SC to NH. Great breakfast comes free with the room—and you order it fresh from the menu, not just the usual buffet that most hotels offer. Also pet friendly so we can bring our dog. Super convenient location right off the highway and near several good restaurants. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
The breakfast and dinner available on the premises! Very convenient and good choice of food.
Stayed 1 night in Apr 2025

4/10 Poor

Mario, Salisbury

Liked: Cleanliness
Property was decent. Woke up to NO hot water. That was a week ago. Still haven’t gotten a sorry or any type of compensation
Stayed 1 night in Apr 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to dining options. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Othon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Location was convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy, Cortland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - clean - safe - staff was amazing- very easy check in
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025

8/10 Good

Joseph, Greensburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was convienent for what I was there for. What was bad was the cafe does not open on time, the vending machines do not take cards and the atm did not work.
Stayed 2 nights in Mar 2025