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Hampton Inn Massillon

2.5 star property

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Photo gallery for Hampton Inn Massillon

Snack bar
Lobby
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
44 1st St Sw, Massillon, OH, 44647
  • Place, Massillon Museum
    ‪3 min walk‬
  • Place, Duncan Plaza
    ‪3 min walk‬
  • Place, Regal Massillon
    ‪9 min walk‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪19 min drive‬

Room options

View all photos for Studio, One King Bed, Non-Smoking (Micro Wave and Fridge)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, One King Bed, Non-Smoking (Micro Wave and Fridge)

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (Bathtub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Bathtub (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

2 Queen W/Microwv/Fridge Nonsmoke

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

King Study with Sofabed-Non Smoking

  • Sleeps 4

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

Deluxe King Room with Sofabed

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for One King Bed

One King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One king study sofabed non smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One king study sofabed non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

2 Queen Beds With Tub Non Smoking

  • Sleeps 4

View all photos for Hearing Accessible Room With 1 King Bed And Sofa Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Hearing Accessible Room With 1 King Bed And Sofa Bed

  • Sleeps 4

View all photos for Studio With 1 King Bed, Sofabed-Hearing Accessible And Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio With 1 King Bed, Sofabed-Hearing Accessible And Non-Smoking

  • Sleeps 4

View all photos for King Room-Hearing Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds-Hearing Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

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About this property

Hampton Inn Massillon

A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and dry cleaning.
Hampton Inn Massillon offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Massillon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Massillon. During your stay, you're just a quick walk from Massillon Museum. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from Massillon Museum and 5 minutes on foot from Ohio Soldiers and Sailors Monument
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Massillon. For a fee, parking is available. You'll have access to the indoor pool and health club at a partner property.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Canton/Massillon
Hampton Inn Hotel Canton/Massillon
Hampton Inn Massillon Ohio
Hampton Inn Canton/Massillon Hotel Massillon
Hampton Inn Canton/Massillon Hotel
Hampton Inn Canton/Massillon Massillon
Massillon Hampton Inn
Hampton Inn Massillon Hotel
Hampton Inn Massillon
Hampton Inn CantonMassillon
Hampton Inn Massillon Hotel
Hampton Inn Canton/Massillon
Hampton Inn Massillon Massillon
Hampton Inn Massillon Hotel Massillon

Hampton Inn Massillon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 550 reviews
Rating 8 - Good. 143 out of 550 reviews
Rating 6 - Okay. 28 out of 550 reviews
Rating 4 - Poor. 18 out of 550 reviews
Rating 2 - Terrible. 11 out of 550 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MIKE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, great breakfast, helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept property. The front desk was courteous and the room was spotless.
Stayed 1 night in Jan 2026

10/10 Excellent

Connie, Pickerington

The guy that checked us in was very nice and proffesional. We also talked to the cleaning staff
Stayed 1 night in Dec 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were hard as rocks but aside from that everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly for a reasonable price, the room had no visible signs of age and usage. I’ll def stay here again
Stayed 2 nights in Dec 2025

8/10 Good

Abbey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were pleasant and helpful. The room was very clean and up to date. We had everything we needed except a pool to swim in. We were under the impression they had a pool but we enjoyed our stay regardless.
Stayed 1 night in Dec 2025

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Amenities
The remodel done apparently to all of Hampton Inns in the last year cheapened them - especially the beds. They have no support and are hard. We are done with Hampton Inns now.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Barney

Housekeeping did not tidy up after first night
Stayed 2 nights in Dec 2025

10/10 Excellent

David E Miller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and staff accommodating. We had an issue with our resereservation and Dan and Expedia were great at getting the issue resolved. The amenities are great. and Dan and
Stayed 3 nights in Dec 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff!
Stayed 1 night in Dec 2025

4/10 Poor

Randall

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff. Rude at front desk. Got to Motel 15 minutes before checkin at 3:00 and was given my key and went to my room. A maintenance cart was in the room and blinds were on the bed. I called down to front desk and told them the problem and asked if I could switch rooms? Lady was rude and said the were full and could move me but they would maintenance to come up complete the repair. The man showed up 15 minutes later and said I should have never been allowed to come up this room, like it was my fault! After he was repairing, front desk called and if I used the bathroom and if not they could move me! I said the other rude lady told me there were no rooms for me! I also left a key at the front desk and told them my Son’s name. When he came a half hour later , he was asked to show his ID which is fine but was not going to let him have the key as his ID did not have the same first name as mine. Luckily his middle name is the same as mine and was given the key!!! Not what expect from a Hilton and very said as motel was nice but will not go back! The Hilton promise was not upheld!
Stayed 2 nights in Dec 2025

10/10 Excellent

Geri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adam at the front desk was very helpful and made sure our stay was fantastic! Very nice hotel, clean, great service and convenient!
Stayed 3 nights in Nov 2025

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris W was most helpful, kind, and pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 1 night in Nov 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was good.
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and breakfast, all good. We had a room with a connecting room. There's no sound insulation between the rooms, so we could hear the TV, talking, sneezing and an alarm going off at 5:00am and the snooze for another half hour. We stayed 3 nights, and they kept putting people in that room, even though we had let them know of the problem. The hotel was not fully booked, so it would be more considerate to keep that connecting room unused.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Russell

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline, London

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast at the hotel. We came for a quick trip and the service (Chris) was exceptional and the hotel was very clean, quiet and safe. Everything within walking distance, very nice. Thanks
Stayed 1 night in Oct 2025