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Hotel Casa Real Matehuala

3.0 star property

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Breakfast, lunch and dinner served
Reception
Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi
Interior
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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Carretera No.57, Km 608, Col. Manuel Moreno Torres, Matehuala, SLP, 078745

Room options

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About this property

Hotel Casa Real Matehuala

Along with a restaurant, this hotel has a rooftop terrace and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Hotel Casa Real Matehuala offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and blackout curtains. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Matehuala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Casa Real Matehuala, you'll be close to Matehuala Cathedral. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at La Mandarina
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and conference space
  • 9 minutes by car from Matehuala Cathedral and 9 minutes from Plaza de Armas
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A rooftop terrace, barbecue grills, and 24-hour room service are also featured at the business-friendly Hotel Casa Real Matehuala. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Matehuala hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
La Mandarina – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • La Mandarina

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Real Matehuala

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • There is limited hot water on site.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

CASA REAL MATEHUALA
CASA REAL MATEHUALA San Luis Potosi
HOTEL CASA REAL MATEHUALA
HOTEL CASA REAL MATEHUALA San Luis Potosi
Casa Inn Matehuala Hotel San Luis Potosi
Casa Real Matehuala Matehuala
Hotel Casa Real Matehuala Hotel
Hotel Casa Real Matehuala Matehuala
Hotel Casa Real Matehuala Hotel Matehuala

Hotel Casa Real Matehuala Reviews

Reviews

5.8
Rating 10 - Excellent. 13 out of 125 reviews
Rating 8 - Good. 29 out of 125 reviews
Rating 6 - Okay. 36 out of 125 reviews
Rating 4 - Poor. 19 out of 125 reviews
Rating 2 - Terrible. 28 out of 125 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está abandonado ya no deberían publicarlo, uno confía en la página y al final tuvimos que buscar alojamiento hotel por hotel
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Olivares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenía agua caliente por la mañana y se necesita cambiar las regaderas por que la que tiene ya está muy llena de sarro por el agua y casi no sale
Stayed 1 night in Jan 2020
Verified

8/10 Good

José

Liked: Cleanliness, staff & service
Amplios cuartos, agua caliente y amabilidad, lo que no me gusto fue que en la ubicación registrada en maps te envía a una localización fuera de Matehuala a un lugar desierto
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Matehuala

Rooms are spartan Good enough for a mid way rest stop. Take your shower in the PM as hot water is from solar. Safe, as rooms and vehicles are inside the compound.Really good Mexican breakfast available to purchase upon arrival.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Helton

Mal servicio

No había internet
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sabanas sucias y mal tendida toallas percudidas,cabellos en las almohadas
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Rooms smelled, sheets paper thin. Just one towel in bathroom, dirty floors in bath. I am fully bilingual so not a understanding: I booked a room with two bedrooms, 2 bath. Was checked into one room with 2 beds and one bath. When I complained I was moved to proper accommodations after I was told the room we were checked into was all they had. This is half-star accommodations and should be rated as such.
Stayed 1 night in Nov 2019
Verified

8/10 Good

SAN JUANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general el servicio fue bueno, solo nos habria gustado que el agua de la regadera estuviera un poco más caliente.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant. Check in was simple. BUT we could not stay in the room. Once we pulled back the sheets and sat in the bed we started itching terribly! We could not sleep in those conditions. Also my toddler walked around without shoes and socks and the bottoms of his feet were black with dirt within 10minutes. It was very disturbing. When we let the staff know they were polite and seemed concerned and worked with us as we contacted Expedia for a refund. The refund process took about 45 minutes (on the phone with Expedia). I do not recommend this hotel at all.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This place was horrible
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El hotel está bien las instalaciones pero no había agua caliente 😠😠
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
La atención es eficaz y rápida, el establecimiento podría mejorar su inmobiliario, ya está gastado
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel esta en muy malas condiciones, no habia agua caliente y estaba en general muy sucio. el servicio de recepcion era muy malo y no representa el precio que pagamos
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Buena atención, las instalaciones pueden mejorar o bien ofrecer una tarifa acorde al mismo
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
The property is near the town hall. It is in the main road so it is an excellent location. The building is all so every morning we had issues with the hot Water. Some day we waited for hours to take a hot shower. An the sheets and towels are grey colour instead of white
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

Este hotel merece 0 estrellas! Las puertas no cierran tuvimos q poner nuestras maletas para detenerlas, no tenia telefono, en un baño no habia agua calinte. Fue muy desagradable nuestra estancia, no volvería a este hotel. No lo recomiendo
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Me gustó el tipo de habitación, la cual era de dos camas matrimoniales con una división y dos baños completos. Lo que no me gustó es la limpieza de la habitación(la alfombra estaba sucia) se miraba polvo en el piso, en uno de los baños la taza del wc tenía residuos pegados en la pared interior del lado del tanque bajo y cuando regresamos en la noche no pudimos bañarnos pues no había agua en el baño ni en el wc (muy desagradable).
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Eleen

Disliked: Cleanliness, amenities
El Precio de la habitación muy cara para la tan mala calidad del hotel. El baño olía a orínes. El cuarto en general olía a sucio, a polvo removido. No había toallas. No había agua caliente. Los pasillos y escaleras no los barren.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar asqueroso mal oliiente inseguro peligroso con riesgo para la familia peor que un hotel de paso de mala muerte DEBERÍAN DE EXCLUIRLO desprestigia su imagen como empresa de promotora por favor háganlo
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
En verdad las instalaciones están pésimas, muy sucias, la alfombra viejísima y con olor a orines, no hay teléfono en las habitaciones. Considero muy alto el costo de la habitación en relación con el servicio y las instalaciones.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for a fast and secure night's sleep. Close to the highway but not too noisy.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Las fotos de Internet engañan. El lugar está muy descuidado. La habitación que me dieron estaba sucia.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness
It was just flat out low low low end hotel. There was one ratty Towel in the bathroom no wash clause no hand towels. The bedspread was dirty looked like there was nasty all over it. I will not stay at this hotel again.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are rags, carpet so dirty you can’t take your shoes off. Not recommended.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Eduardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is old and careless. You definitely get what you pay for although the service at the hotel and restaurant is very good. I guess it's fine if you need somewhere to sleep in the middle of nowhere.
Stayed 1 night in Mar 2019