This is one of the nicest homes we have ever stayed at. Everything was as depicted in the photos or better! Lots of closet space, extra linens and blankets, beautiful finishes throughout. It is a wonderful home to stay in… but there were a few issues.
We arrived late afternoon and the heat was set on 55 deg, no worries, set the heat to 65 and wait… be advised the home is heated by a heat pump which took about 4 hours to bring the home up to temperature. But there are heated floors in the bathrooms, that will help… no instruction manual and even with two millennials we couldn’t figure out how to turn on the 55 degree floors. We eventually figured out the TV, but an instruction manual is needed for this as well. The garage door would not close properly, it would start to go down then reopen. Only after ten or fifteen attempts would the door close. The downstairs toilet tank would not refill properly, and when I reached out to the property manager for help with the toilet, garage door and heated floors all I got was a canned message saying “thanks for the feedback.” No help at all. Also when we arrived the trash can outside was completely full, so we had to stack up 4 days of trash in the garage.
We made it work and had a great time. Yes, the beauty of the home helped with dealing with an unhelpful property manager. Despite all the issues we would stay here again.