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Zamzam Pullman Makkah

4.0 star property

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Photo gallery for Zamzam Pullman Makkah

2 restaurants; breakfast, lunch and dinner served
Property video
Deluxe Room, 2 Single Beds, City View (Accessible) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 4 Single Size Beds, City View

Classic Room, 4 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(8 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View (Accessible)

Deluxe Room, 2 Single Beds, City View (Accessible) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, City View (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Size Beds, City View

Eco-friendly toiletries, hair dryer, bathrobes, towels

Deluxe Room, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Eco-friendly toiletries, hair dryer, bathrobes, towels

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Eco-friendly toiletries, hair dryer, bathrobes, towels

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room 2 Single beds ( Haram View )

Eco-friendly toiletries, hair dryer, bathrobes, towels

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, Multiple Beds, Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Classic Suite, Multiple Beds, City View (Executive)

  • Sleeps 7
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

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Swissôtel Al Maqam Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,000 reviews
The price is CHF 163
includes taxes & fees
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Swissôtel Al Maqam Makkah

About this property

Zamzam Pullman Makkah

2 restaurants, a full-service spa and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Zamzam Pullman Makkah offers 1315 accommodations with minibars and a safe. This accommodation has separate dining areas and includes desks and dining tables. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Makkah hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open selected days.
The breakfast at Zamzam Pullman Makkah gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages at Enaya
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Steps from Great Mosque of Makkah and The Clock Towers
Zamzam Pullman Makkah offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Business amenities include meeting rooms and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the business-friendly Zamzam Pullman Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Zahra – This restaurant serves breakfast, lunch and dinner.
Al Yasmine – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tea Garden – This coffee shop specialises in international cuisine and only serves light fare. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 287.50 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Full-service spa
  • Gym
  • Library
  • Shopping centre

Family friendly

  • Dining table
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 400.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 90 per person
  • Valet parking fee: SAR 287.50 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001442

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Zamzam Pullman Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Zamzam Pullman Makkah Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammed Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay overall!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
It’s good hotel to stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Djouhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified

8/10 Good

talha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, pleasant and accommodating staff and great service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Fawziah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view and very nice
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kazi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hana

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was excellent and staff was good
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, amenities, property conditions & facilities
Very good front desk staff and house keeping.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shazia

Liked: Cleanliness, staff & service, amenities
Excellent location , big & clean room, ,helpful, friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aayesha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Khader

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

REZAUL

Liked: Cleanliness, staff & service, amenities
clean room. friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Really Good prayer Hall, just needs a bathroom or atleast Wudu Area
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mouktar

Liked: Staff & service, property conditions & facilities
Shops on different floors
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anees ahmed from P13 breakfast was great and made our trip great!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Abdullah Ayyub

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Raj khan

Disliked: Staff & service
staff lacks communication, room for the price was average in cleanliness
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aisha

Great checkin and great hotel
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Anees Ahmed from P13 breakfast restaurant staff was great,He made my stay wonderful!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

TANVER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property to stay.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Maqdoom

Liked: Cleanliness, staff & service, amenities
Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

ISIAQ

Liked: Cleanliness, staff & service, amenities
The hotel nailed it this ramadhan. Whoever suggested to start sahoor at 11pm was a genius move. It created a lot of ease and I would definitely definitely stay here again. Also to mention Shahad at the reception. She was the exact opposite of a grumpy manager I initially met. Very welcoming and bright, she is a symbol of what the hotel stands for. The room was comforting and I can't complain about my experience. More than expected.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Abid

Liked: Cleanliness, amenities, property conditions & facilities
Every thing very very good. 4 minutes to kharam.
Stayed 3 nights in Dec 2025