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Swissôtel Makkah

5.0 star property

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Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Classic Room, 3 Single Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram Partial View)

Classic Room, 3 Single Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Classic Room, 3 Single Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Classic Room, 2 Single Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram Partial View)

Classic Room, 2 Single Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram Partial View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Classic Room, 2 Single Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Royal Suite (Kaaba View)

  • 323 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

55-inch Smart TV with satellite channels, TV
Swissôtel Al Maqam Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,006 reviews
The price is CHF 142
includes taxes & fees
20 Apr - 21 Apr
Swissôtel Al Maqam Makkah

About this property

Swissôtel Makkah

Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is available on request.
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation has separate dining areas and includes day beds and dining tables. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of Swissôtel Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Great Mosque of Makkah and 5 minutes on foot from The Clock Towers
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss – On-site restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 2:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1015 reviews
Rating 8 - Good. 151 out of 1015 reviews
Rating 6 - Okay. 60 out of 1015 reviews
Rating 4 - Poor. 19 out of 1015 reviews
Rating 2 - Terrible. 40 out of 1015 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were amazing. They were clean and very well maintained. I saw people constantly cleaning and employees always asked if we needed anything. The breakfast was plentiful. They had ample food and there was never a shortage of staff to clear our plates and cups. My suggestion would be that during breakfast the food should be warmer. It’s usually lukewarm at best. Also more water stations. The breakfast area is very large and to get a refill of water was troublesome. The only water was at the juice station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ibtissam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Dayaan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 4 nights in Dec 2025

10/10 Excellent

amy

Stayed 5 nights in Sep 2025

8/10 Good

Ali Viqhar, Floridablanca

Travelled with family
Liked: Cleanliness, property conditions & facilities
I had a comfortable stay, the staff were nice and helpful, the room was nice but the only problem was that there was only a handicap room available so the water went everywhere ofcourse, for some reason my shower would make a weird sound which sounded a bit like an alarm and when I once finished shower, the jet spray started shaking like there was an earthquake, that was a bit creepy for me in my opinion, also there was a phone in the bathroom but whenever it rang and I picked it up there was no answer, I also didn’t like the dinner buffet options but the breakfast options were pretty good, but overall it was a very good experience. This is my experience, I’m 11yrs old and stayed with family on 25th Dec 3638.
Stayed 1 night in Dec 2025

6/10 Okay

waqas

Wifi was extremly slow. Other than that everthing else was on point
Stayed 2 nights in Dec 2025

8/10 Good

Tarek

Liked: Cleanliness, staff & service, amenities
Not a direct view of Kaaba as suggested. Limited breakfast choices. Many repeated items. This is is by comparison to previous stays in swissotille Makka and maqam.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharif

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is ok.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and freshly cooked food
Stayed 5 nights in Dec 2025

10/10 Excellent

Mahmoud

Stayed 2 nights in Dec 2025

8/10 Good

Ahmed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and amenities was good
Stayed 2 nights in Dec 2025

8/10 Good

Waqar, High Wycombe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very difficult initially to find. They need to be more clear. Ended up at the other Swisshotel. Apart from that services were on point.
Stayed 1 night in Dec 2025

10/10 Excellent

Shamim

All was excellent
Stayed 3 nights in Dec 2025

6/10 Okay

Aminah

Stayed 2 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and Clean. Staff were very friendly and courteous and friendly and helpful. Please extend our thanks for the hospitality and support. Jazakallah o khairan
Stayed 3 nights in Dec 2025

10/10 Excellent

Osama

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025

2/10 Terrible

Muhammad

Disliked: Amenities
Useless
Stayed 1 night in Dec 2025

10/10 Excellent

Lamia

Stayed 3 nights in Dec 2025

10/10 Excellent

Lamia

Liked: Cleanliness, amenities, property conditions & facilities
The Kaaba view rooms were spectacular. Reception staff were warm and welcoming. Breakfast was the same almost all week, not really expecting to get curry chicken and mini hotdogs in Makkah.. should be more authentic arabian options. Cannot make local calls to even the laundry places in the Clock Tower, was told by operator to go to the reception, pay for the call and make the call from there, very inconvenient. Room were very clean. Overall loved the stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Faizan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience staying in a room with breathtaking views of the Holy Kaaba Alhamdulilah.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shohista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Clean rooms and good breakfast. Very close to Al masjed Al Haram. Lovely staff. Fast check in and check out.
Stayed 4 nights in Dec 2025