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Haven, A Design Hotel

Property class: 4

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3-Bedroom apartment with hot tub on the balcony | Living area | 43-inch flat-screen TV with cable channels, TV
4-Bedroom penthouse with jacuzzi | Private spa tub
3 connected bedroom unit with hot tub and balcony | Private spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪7 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪28 min drive‬

Room options

View all photos for Double room

Double room | In-room safe, individually decorated, individually furnished

Double room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room plus

Double room plus | In-room safe, individually decorated, individually furnished

Double room plus

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with Lounge Area

Room with Lounge Area | Living area | 43-inch flat-screen TV with cable channels, TV

Room with Lounge Area

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | In-room safe, individually decorated, individually furnished

Room with balcony

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with hot tub

Room with hot tub | Private spa tub

Room with hot tub

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with hot tub and balcony

Room with hot tub and balcony | In-room safe, individually decorated, individually furnished

Room with hot tub and balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with hot tub

Suite with hot tub | In-room safe, individually decorated, individually furnished

Suite with hot tub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 hot tubs

2-Bedroom apartment with 2 hot tubs | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with 2 hot tubs

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with hot tub

4-Bedroom penthouse with hot tub | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with hot tub

  • City view
  • 115 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for 3-Bedroom apartment with hot tub on the balcony

3-Bedroom apartment with hot tub on the balcony | Private spa tub

3-Bedroom apartment with hot tub on the balcony

  • City view
  • 105 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for 2-Bedroom apartment with hot tub on the balcony

2-Bedroom apartment with hot tub on the balcony | In-room safe, individually decorated, individually furnished

2-Bedroom apartment with hot tub on the balcony

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-bedroom penthouse with hot tub on the balcony

4-bedroom penthouse with hot tub on the balcony | Terrace/patio

4-bedroom penthouse with hot tub on the balcony

  • City view
  • 115 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with hot tub on the balcony

Room with hot tub on the balcony | Balcony

Room with hot tub on the balcony

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small suite with hot tub

Small suite with hot tub | Private spa tub

Small suite with hot tub

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Budget Room

Budget Room | In-room safe, individually decorated, individually furnished

Budget Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-bedroom apartment with hot tub and large balcony

In-room safe, individually decorated, individually furnished

2-bedroom apartment with hot tub and large balcony

  • City view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room with Lounge Area

Superior Room with Lounge Area | In-room safe, individually decorated, individually furnished

Superior Room with Lounge Area

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven, A Design Hotel

This smoke-free aparthotel features an outdoor pool, a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities. Each apartment offers free WiFi, 24-hour room service and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls and a hairdryer.
Haven, A Design Hotel offers 37 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Haven, A Design Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool. This upmarket aparthotel has 37 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV and a rainfall shower
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lleras Park and 7 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven, A Design Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
360 – On-site rooftop bar.
Swing – On-site lobby lounge. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 37 units
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haven, A Design Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven, A Design Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 680 reviews
Rating 8 - Good. 120 out of 680 reviews
Rating 6 - Okay. 46 out of 680 reviews
Rating 4 - Poor. 25 out of 680 reviews
Rating 2 - Terrible. 40 out of 680 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edison

Stayed 3 nights in Jan 2026

10/10 Excellent

Alvin Ammaad

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing. The staff was great and my overall stay was 10/10
Stayed 3 nights in Dec 2025

10/10 Excellent

Larry, St Louis

Liked: Cleanliness, property conditions & facilities
I did not eat breakfast. Balcony was great. Hot tub was great too. Love this place. Bar on top floor lot of fun.
Stayed 3 nights in Nov 2025

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing stay overall. I booked this hotel while moving around and trying different properties, but unfortunately this one missed the mark for me. While the rooftop pool was very nice and definitely the highlight, the room itself felt far from luxurious. The walls had noticeable scuffs and marks, and overall the room felt worn and poorly maintained. I did not feel comfortable staying there. To make matters worse, there was active construction right next door. When stepping onto the balcony, the scaffolding was immediately visible and extremely close, which completely ruined the experience and sense of privacy. Because of this, I ended up booking another hotel down the block and did not stay here, even though I was unable to get a refund. I essentially paid for two hotels because I did not feel comfortable staying at this one. I was traveling with someone at the time and did not feel it was an appropriate or comfortable place to bring her. If you’re just looking for a rooftop pool, you may enjoy that aspect, but if comfort, room quality, and surroundings matter to you, I would suggest looking elsewhere.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
Clean rooms. Great view from the rooftop. Pleasant staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richmond

Stayed 1 night in Dec 2025

10/10 Excellent

Domingo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 5 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great rooftop bar and pool, very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion estaba muy limpia y el trato del personal fue sobresaliente.
Stayed 2 nights in Nov 2025

10/10 Excellent

Raymond Miranda, Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest is super,
Stayed 6 nights in Nov 2025

6/10 Okay

Serkan, Mission Viejo

Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent servicing. The room amazing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stanley

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Stayed 7 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely!!
Stayed 6 nights in Oct 2025

10/10 Excellent

Keegan

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Everything about Haven is great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yasiel

Liked: Cleanliness, amenities, property conditions & facilities
Mi 3 vez en este hotel lo recomiendo al 10000 el resto del personal, las habitaciones todo en general no tengo quejas volvería mil veces más
Stayed 2 nights in Oct 2025

10/10 Excellent

Ali

Stayed 9 nights in Oct 2025

6/10 Okay

Shahab

Hotel is fine but absolutely not a $609 a night hotel. Valet demanded to be tipped (which I did but they shouldn’t ask for it ) had mosquitos that kept us up all night. Had 5 different holds worth about $800 on top of the regular $125 hold pool is great except at night the hired police kicked a guy out bc he was baling outside. Looked like a personal vendetta. As I said great hotel for 180-200 a night. But not a $600 a night hotel.
Stayed 6 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

Great location, cute boutique hotel

The hotel is right where you want to be in the El Poblado neighborhood it’s with a few blocks of restaurants, bars, and clubs. The rooftop breakfast, bar, pool area is really nice and the views are spectacular. The staff is very friendly. My room was nice, and a good value for the price. I arrived before check in and sat on the rooftop and had a drink and the front desk stored my luggage. My flight was very late so I checked out and had them store my bag again while I went out to see the town. I returned and they scheduled a car to the airport for me. Overall a very nice place to stay, especially if you want to be close to the bars and restaurants of Provenza and El Poblado.
Stayed 2 nights in Oct 2025