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Hotel El Zarzo

4.0 star property
VIP Access

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Photo gallery for Hotel El Zarzo

Front of property
Creator video
Superior Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
CRR 38 10 A 29, Medellín, Antioquia, 050021
  • Place, Lleras Park
    ‪2 min walk‬
  • Place, Poblado Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Zarzo

Hotel with a restaurant, steps from Lleras Park
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel El Zarzo offers 15 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel El Zarzo. During your stay, you're just a quick walk from Lleras Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Lleras Park and 6 minutes on foot from Poblado Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel El Zarzo also features multilingual staff and a lift.

This 4-star Medellín hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Hotel El Zarzo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: COP 80,000 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Zarzo

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 80000 per person
  • Airport shuttle fee: COP 152000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Hotel El Zarzo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 18 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel El Zarzo Hotel
Hotel El Zarzo Medellín
Hotel El Zarzo Hotel Medellín

Hotel El Zarzo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 239 reviews
Rating 8 - Good. 23 out of 239 reviews
Rating 6 - Okay. 2 out of 239 reviews
Rating 4 - Poor. 8 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a nice/safe area. The staff was 100% attentive, 100% nice. The hotel itself is a quiet, Sophisticated building. The only two things I wished the hotel had was a gym and a lobby/lounge area for the guests to hangout.
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Zarzo

Great location to stay and enjoy the night life. Lots of amazing restaurants and shopping close by. Highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Jose, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, top-notch service, and a rooftop bar that could easily become your second home. The staff at the hotel and upstairs were walking encyclopedias of food, drinks, and local tips. Now, about the neighborhood… let’s just say it’s alive. If you’re a light sleeper like me, you’ll hear the city’s heartbeat all night long. At the end of my stay, I noticed earplugs on the table — mystery solved. Next time, hand those out at check-in and watch your guest satisfaction soar. Noise drama aside, the stay was a hit from start to finish.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with kind and accommodating staff. We feel so grateful to have found this true gem in Medellín. Look no further for the most perfect hotel. Do consider upgrading to a bigger room, as the added space and bathroom is totally worth it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amrik, San Francisco

Liked: Cleanliness, property conditions & facilities
Love this hotel. It beautiful and the room was really nice. It is in a great area with plenty of restaurants. The only downside is that they don’t have a gym, but that’s ok because the staff, location and the design of the hotel made up for it. Highly recommend this hotel and I will stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adrián Lugo

Stayed 7 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location for a stay in Medellin

Beautiful boutique hotel in proximity to excellent restaurants and within walking distance of Metro. All wood, tile and natural concrete interior, with balcony plantings that give the impression of being in a rainforest. Breakfast is prepared to order and includes eggs made to order, plus local varieties. Gourmet chef in restaurant, plus there is a rooftop bar with sliding roof that is opened in clear weather and affords panoramic view of mountains. Front desk service is friendly, several attendants speak English, and are helpful in arranging tours in the area.
Stayed 8 nights in Jun 2025

10/10 Excellent

Morganne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed one night at Hotel El Zarzo and had the most amazing experience. We landed at 9am and was allowed checkin shortly after because the room had already been prepared (ahead of the usual 11am check in) . At check in we recieved a warm welcome, 2 free welcome cocktails at the roof top bar and 20% of at the restaurant Cocina 33. The room felt like a spa retreat with soft dimmed light and aroma therapy scents, a fully stocked nespresso coffee bar, tea and water. Shortly after the staff brought up a tray of artisan desserts that were DELICIOUS and a hand written note expressing their excitement for our stay. Everyone and everything was so warm and welcoming, I can’t wait to return and eat delicious meals at Cocina 33 again!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. A bit noisy in the morning because of some construction next door but no too bad. Close to everything. Amazing location. Amazing roof top bar. I would highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grand, Arcadia

Stayed 1 night in Jun 2025

8/10 Good

freddie

Liked: Cleanliness, property conditions & facilities
Nice property, only issue was bar is on the 6th floor and I was on the 5th floor so it was loud. Stay on a lower floor if you can. But great hotel, definitely would stay there again. Super close to everything
Stayed 4 nights in Jun 2025

2/10 Terrible

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was deplorablelable.
Stayed 1 night in May 2025

10/10 Excellent

DANIEL, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff was superb. Food was good. The bar was fantastic. Will definitely be back.
Stayed 3 nights in Jun 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but super noisy at night because of the surrounding bars and hangouts.
Stayed 4 nights in Jun 2025

10/10 Excellent

Torsten, Cape Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Great stuff. Beautiful rooftop bar.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you want to be close to the nightlife in the city in an upscale and safe property. Amazing and accommodating staff. Very clean and comfortable rooms with a beautiful rooftop bar to view the city lights. My wife and I stay here every time we are in Medellin and it never disappoints.
Stayed 1 night in May 2025

10/10 Excellent

maria josfefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Haroon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Haroon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience, service, food, accessibility to everything in the city and one of the best rooftop. Over all 10/10 experience. Definitely coming back to this place.
Stayed 3 nights in May 2025

10/10 Excellent

Roi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place in Medellín very clean and lot of fun the roof top is amazing
Stayed 3 nights in May 2025

4/10 Poor

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent, better value, option to the nearby Click Clack hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished a wonderful stay at the El Zarzo. We can't say enough good things about the warm and friendly staff who sincerely wanted to make our stay as enjoyable as possible (special thanks to Felipe at the front desk, Elisabeth at the hotel restaurant (and rooftop bar), and the hotel manager who helped us with our question. Food tip: try the tiny hamburger with the bacon, it's super tasty!
Stayed 4 nights in May 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay start to finish! All the staff were very friendly and went above and beyond to ensure we had a good experience. Early check-in was accommodated and the room was very clean. Free welcome drink at the rooftop bar was an added bonus!
Stayed 3 nights in May 2025