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Heritage Inn & Suites

3.0 star property

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Photo gallery for Heritage Inn & Suites

Lobby
Property entrance
Lobby sitting area
Indoor pool
Junior Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1239 2nd St W, Brooks, AB, T1R1P7
  • Place, JBS Canada Centre
    ‪3 min drive‬
  • Place, Brooks & District Museum
    ‪3 min drive‬
  • Place, Brooks Golf Club
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Junior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Elite Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Heritage Inn & Suites

Hotel with free breakfast, in the vicinity of Brooks Golf Club
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Heritage Inn & Suites. During your stay, you'll be within walking distance of JBS Canada Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a meeting room, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Brooks Golf Club and 10 minutes from Brooks Aqueduct
  • Dogs welcome for a fee (restrictions apply)
Heritage Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Heritage Inn & Suites. Self parking is free.

This 3-star Brooks hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Inn Brooks
Heritage Inn & Suites Hotel
Heritage Inn & Suites Brooks
Heritage Inn & Suites Hotel Brooks

Heritage Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 567 reviews
Rating 8 - Good. 188 out of 567 reviews
Rating 6 - Okay. 45 out of 567 reviews
Rating 4 - Poor. 22 out of 567 reviews
Rating 2 - Terrible. 7 out of 567 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was patient and friendly. The hotel was clearly well taken care of and the breakfast was wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was quiet and the room was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ermal, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Everyone
Stayed 1 night in May 2025

4/10 Poor

Ryan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff where a little unreasonable, our kid was swimming in the pool and they wouldn't even allow us to enjoy a coffee while we watched him they made us drink it outside, breakfast wasn't very good and elevator will scare the sh!t right out of you
Stayed 2 nights in Jun 2025

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, amenities
Ok hotel!! Bed very uncomfortable! Over all needs some upgraded
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a good over night stay. got in to late for the pool and had to leave to early but next time.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay with good prices and friendly staff
Stayed 1 night in May 2025

8/10 Good

Herman

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decently healthy breakfast. The only thing I would change about it would be to serve the omelettes hot, not cold on ice. What an odd thing to do. The hotel itself was good and the staff were helpful and friendly. The elevator, however, needs to have a sign posted explaining that the extreme jolt of the braking system is normal. The only reason we knew it was was because our last hotel had the same system and had a sign posted in the elevator. Someone who doesn't know it's normal would most likely be quite concerned with the abrupt stop and bang of the elevator.
Stayed 1 night in May 2025

8/10 Good

Candace

Stayed 1 night in May 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Amenities
Our stay was pleasant, beds were comfortable and cozy. Hotel was quiet and room clean.
Stayed 1 night in May 2025

10/10 Excellent

Devon, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Newer, clean, warm pool.
Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice. We only had 1 mug in the room, no glasses.
Stayed 1 night in Apr 2025

8/10 Good

Travis

Travelled with family, Travelled with group
Liked: Amenities
Nothing special but great for the price and the pool was clean. Breakfast was just fine. Elevator was scary.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

8/10 Good

Michelle G

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok

Bed was hard, it could use a pad to soften it. Breakfast is basic.
Stayed 1 night in Mar 2025

10/10 Excellent

JASKARANDEEP Singh

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel with a good location.
Stayed 3 nights in Feb 2025

8/10 Good

Chantal

Courteous staff. Efficient. Will return.
Stayed 1 night in Dec 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and big rooms. I’m always unsure about glass mugs and glasses as to how they were washed. Bed was comfy. Breakfast was all individually wrapped and was sufficient. We’d stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Jan 2025